Spend Matters Afternoon Coffee

Higher toy safety regulations in the EU.

Bureau Veritas Assists the Supply Chain Addressing New EU Toy Safety Directive -- As the new EU Toy Safety Directive came into force on July 20, 2009, it will become a legal document in all Member States once it has been implemented into national legislation by January 20, 2011. This new Directive places a host of new responsibilities on manufacturers, importers and retailers of toys that are destined for sale in the European market. It is critical that companies understand their obligations, the ramifications of these changes, and act accordingly if they are to protect their businesses.

Want to win a contract in the London 2012 Olympics?

SPORTS MONTH: London 2012 categories still up for grabs -- The Telegraph has reported that there are still a number of available contracts, including sporting equipment, temporary buildings and licensing opportunities. LOCOG is looking for many licensees, including, for example, around 30 companies to license goods including handbags and cufflinks. Chris Townsend, commercial director of LOCOG, said: "We have a whole range of procurement contracts that will be of great interest to small and medium-sized businesses throughout the UK."

India allows foreign telecom, but with tight regulation.

India allows telecoms equipment imports but imposes security guidelines -- The Indian government has issued new guidelines with immediate effect allowing the import of network equipment from foreign telecoms vendors. Procurement had been barred since early 2010, with several interim proposals mooted. This uncertainty in the run up to 3G rollouts has affected the plans of mobile operators and sent equipment vendors scrambling to avoid a potential ban. The new guidelines require all source code and designs to be shared with and monitored by Indian security agencies and puts the onus for compliance squarely on the mobile operators, with stiff penalties for non-compliance.

As a global corporation, how do you say "I'm sorry??"

The Art of the Apology Ad -- Let's say you're a huge corporation that's just spilled oil all over the Gulf of Mexico, or a car company dealing with brakes that don't brake, or a fast-food chain seeking distance from snot-flinging employees or your own inedible pizza. What's the best way to say you're sorry?

Sheena Moore

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