How Do You Handle Underperforming Suppliers? [Plus+]

It’s easy when you’re a small firm. A supplier does a good job; you use them again. Another lets you down – that’s the last time you’ll ask them to fix your computer or design that artwork you needed urgently. But as the organisation gets larger, matters can become more complicated. And by the time you’ve got thousands of staff and premises in many different locations, keeping track of which suppliers are performing and which aren’t becomes a complex task.

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