Services Procurement: Holding Managed Services Providers (MSPs) Accountable to a BPO-Based Standard (Part 2) [PRO]

MSPs typically bring a commendable level of compliance support and back-office efficiency to the procurement function. Some have branched out beyond contingent labor alone in managing SOW and project-based services, ensuring compliance from both co-employment and broader industry/regulatory compliance requirements (e.g., financial services industry requirements). We have even observed specific MSP capabilities in this regard around vendor management programs for services providers as well.

For full access to this PRO content: