MSPs typically bring a commendable level of compliance support and back-office efficiency to the procurement function. Some have branched out beyond contingent labor alone in managing SOW and project-based services, ensuring compliance from both co-employment and broader industry/regulatory compliance requirements (e.g., financial services industry requirements). We have even observed specific MSP capabilities in this regard around vendor management programs for services providers as well.
Services Procurement: Holding Managed Services Providers (MSPs) Accountable to a BPO-Based Standard (Part 2) [PRO]
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