Services Procurement: Holding Managed Services Providers (MSPs) Accountable to a BPO-Based Standard (Part 4) [PRO]

The landscape for services procurement BPO is rapidly changing. In recent months, we’ve started to see BPOs such as Procurian take an aggressive stance in buying category-focused specialty firms and analytics providers such as Media IQ (marketing spend). And we know of others on the prowl for similar category specialists across the services spend area including legal, IT/BPO (and vendor management), professional services and related areas.

For full access to this PRO content: