Legal spend is a bit different than other categories in part because it cuts across all aspects of the business and the lines between “make” and “buy” can be drawn differently based on customer, need and timing. The fundamental challenge in this regard is that legal spending must be aligned with sales (customers), procurement (vendors), finance, and operations (products) to deliver the right level of value. If it’s seen as a siloed-off compliance function, legal is doomed to languish as a sub-performing cost center.
Legal Sourcing and Billing: Category Sourcing, Maturity Models and Services Procurement Linkages (Part 2) [PRO]
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