The Trouble With Tribbles and the Problem with Portals [Plus+]
First, you have to define what the heck you mean by a “supplier portal.” Is it the web page and custom functionality you construct to coordinate all supplier interactions? Is it just a place for suppliers to check on payment status, do PO flips, and do some self-service data maintenance? Companies are all over the board in their definitions, and so are the technology suppliers who serve them. Having a supplier portal vision/strategy and an overall procurement information architecture is really important. It helps procurement and IT get on the same page so that they can better support the internal stakeholders, the suppliers, and themselves!