For instance, if the organisation has never actually carried out a service internally, can we talk about outsourcing? Early in my career, I ran the contracting exercise and then the delivery phase as my company “outsourced” the manufacture of chocolate Easter Eggs. We talked about outsourcing the production – but in fact, we had never made those products in our own factory. So arguably, we were buying contract manufacturing services; yet it felt like outsourcing and we talked about it in that manner.
Procurement’s View of Outsourcing (Part 1) [Plus+]
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