Outsourcing – Key Recommendations for the “Implementation” Phase

See previous posts in this series here:

We’re now into recommendations around the execution of outsourcing projects, dividing the recommendations into three sections – strategy (last week), implementation and ongoing delivery.

As we said last time, we can’t cover every aspect of outsourcing good practice here, and for many experienced procurement professionals, some of what follows may appear somewhat obvious. But we hope even readers in that category will find something of value.

Implementation Phase

Research the market and talk to prospective suppliers

Before the formal procurement process starts, engage with the market, look at what’s available, or even engage in some ‘market making’ activity. Both public and private sector organizations should understand the market where they’ll be acting, and have a clear view of likely suppliers before moving into any formal procurement process.

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