The sourcing exercise is over, you’ve found a great new supplier, vetted, scrubbed, and polished throughout your diligent sourcing process – the contracting has just concluded, and the new contract still smells of fresh ink. The savings look great, so you toss everything over the fence to the vendor management team and the A/P people to get it sorted out so users can start saving money. A month later, you meet the new supplier and find out that no new business has been awarded to them, and that they are still being held up in the “onboarding” process. So, what is this onboarding process, and how can it be made better? That is the topic of this three-part Spend Matters PRO analysis.
Supplier Onboarding: Defining and Setting a Strategy (Part 1) [PRO]
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