Professional Services in Strategic Sourcing, Solution Selection and Deployment (Part 2) [Plus+]
Where do professional services add value in the sourcing process? This is a good question – and probably one that you are more or less forced to address as you build an end-to-end business case prior to acquiring a strategic sourcing solution. There are many areas where services can add considerable value to any solution – before and during the implementation, through early stages where core leadership is required, and in broader and deeper deployments both domestically and globally. In Part 1 of this two-part series on Spend Matters Plus, analyst Thomas Kase covered what you should know and do before and during the implementation. Today’s Part 2 covers post-implementation and provides main takeaways.