Amazon.com vs. Ariba: The B2B Merchant Experience to Procurement is in for a Storm of Change [PRO]
We’ve long thought that Amazon, with its AmazonSupply, will eventually own the small and medium sized business (SMB) market for eProcurement â€“ a space that is littered with the purchasing bones of many a vendor that has tried to enter. For years, Ariba failed to successfully pursue the market, among others. Today, Coupa, Verian, Wax Digital, Puridom, Proactis, and a few others have all had some traction with SMBs in purchase-to-pay (P2P). But generally speaking, this market is untapped from a centralized, automated technology buying perspective. Amazon knows this â€“ and we think itâ€™s why theyâ€™re currently looking to hire someone with a â€ścXML, OCI and e-procurementâ€ť background to â€śmanage e-procurement integration projects with customers and supplier networksâ€ť (more on this in a minute). As soon as Amazon builds out a Platform-as-a-service (PaaS) offering and app marketplace to integrate to AWS, it will become way more interesting than just a re-skinned Amazon (i.e., the aforementioned AmazonSupply). In this Spend Matters PRO analysis, Managing Director Jason Busch and Chief Research Officer Pierre Mitchell provide their candid perspective on Amazonâ€™s potential in the eProcurement and P2P market, in part based on evidence theyâ€™re already seeing in Amazonâ€™s business already.