Spend Matters welcomes another guest post from Ivy Montgomery of Vroozi. Back in January, Jason Busch challenged Vroozi to come up with fifty real-life use cases for mobile procurement. This is an ongoing series.
Within any organization, different roles have different priorities. And it’s perfectly healthy for organizations to have this system of checks and balances, though competing priorities can often lead to internal disagreements.
Brenda has been in a buying role at her company for several years now. She thinks she has a pretty good grasp on the responsibility, but, to her, it’s a less important component of her role in the organization than the other job responsibilities required of her. That being the case, Brenda has been hasty in her buying duties over the past several months. Knowing that she has so much else to do, she has been making a habit of trying to purchase the first item she comes across that fits her company’s needs, rather than pricing it out to find the best value.
Carl, the purchasing manager at Brenda’s company, is less than enthusiastic with Brenda’s current exploits. Carl is tasked with approving all expenditures at the company and has found himself more and more having to reject purchase requests made by Brenda. By this point, even when Brenda happens across the best value, Carl has become hesitant to accept the order based on Brenda’s recent track record. This has slowed down company operations considerably.
Carl has begun to accuse Brenda of negligence, spending the company’s money with a reckless abandonment with which she would never handle her own personal funds. This unruliness between the two is becoming a real cause for concern for all those in the company who are involved with the two of them.
In a perfect world, there would be a magical system that allows for both Carl and Brenda’s concerns to coincide with those of each other and of the company. For Carl, he wants Brenda to procure the items at their lowest price so as to remain under the company’s strict budgetary constraints. Brenda merely wants to complete each purchase request as quickly as possible, so that she may return to the other facets of her job. The company, on the whole, is hoping to find the best blend of value overall – on the items and on the output of each of their employees. We may not live in a perfect world, but, luckily, there is such a platform that can help out all those involved in this conflict.
With mobile procurement, Brenda can search and compare prices across multiple e-commerce sites in an instant. She can easily cross-catalog search, even from her smartphone or tablet. In doing so, she can also put forth a simple online purchase request form to send to Carl for approval.
In Carl’s case, he can now oversee the entire process via his own mobile procurement-enabled device, rather than having to worry about taking Brenda’s word for it. Mobile procurement allows for a superior and always up-to-date catalog management system, either by loading the catalogs provided by the supplier or by visiting the supplier’s ecommerce site. Using this platform greatly improves the entire buying process by making everything more transparent and removing much of the obstruction in completing quick transactions.