Last week, IQNavigator announced that it had sold its managed services provider (MSP) business to MSX International. Within the procurement community, outside of those specializing in services procurement, there is typically not a great understanding of the role of MSPs. But MSPs are becoming increasingly important outside of just contingent labor, as the charter of many services procurement programs extends into statement of work (SOW) arrangements and diverse categories from management consulting to IT hosting and support services. IQNavigator no doubt had a number of reasons for becoming a pure-play vendor management system (VMS) provider by exiting its MSP business. But before exploring some additional facts and rationale concerning the transaction, it is important to understand what MSPs actually do, since the lines can sometimes be blurred between what services a technology provider delivers (i.e., VMS) and an outsourcer (i.e., MSP) in the enablement of services procurement programs. In this Spend Matters PRO research brief, Founder and Managing Director Jason Busch explores these two areas in more detail.
IQNavigator Sells MSP Business to MSX: MSP Background and Deal Analysis [PRO]
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