The Comparative Immaturity of Services Procurement – Is the Tech and Services Ecosystem Coming Up Short? [PRO]

In the next 2 weeks, Spend Matters will release a survey report examining differences between how companies manage services procurement and supply chain efforts (with a focus on contingent labor) relative to indirect and direct materials. We are looking at the study, which is based on a sample size of 144, as the first major effort that has been made toward covering the services procurement market the way in which it needs to be covered, compared to the silo-based approach that we (and others) have taken in the past. In this Spend Matters PRO research brief, Jason Busch, founder and managing director, offers a preview of some areas of our research findings and begins to point the finger at the existing solution provider ecosystem for coming up short in delivering comparable procurement solutions to direct and indirect spend.

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