Solving the Global Process Ownership Puzzle: Tying Up Loose Ends [Plus+]

hands holding jigsaw

We kicked off this series on global process ownership (GPO) last month over on our Chief Procurement Officer website. The first parts of this series discussed the concept of global process ownership and its relevance to procurement and then dove down into 2 of the 3 key aspects of GPO: process scope/breadth and organizational scope/breadth (or “reach”). So, you may define a process such as category management to be very broad, and you may adopt it globally across all your business units (and across multiple spend categories), but you may not manage that end-to-end process very well in terms of the “quality” of the process ownership. I’m not talking about process quality in terms of defect rates and such, but more broadly. Let me explain…

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