Scanmarket is a 15-year veteran as an e-sourcing solution and strategic sourcing and auction services provider. With European roots, and one executive on either side of the Atlantic, the company knows how to handle global strategic sourcing issues.
Clients use the company for:
- Spend analytics
- E-sourcing and auctions, including several more advanced auction formats
- Contract lifecycle management
- Supplier management – a.k.a. supply base management
The company has also built out a knowledge module called eLearning with videos and documents that help clients understand how to drive adoption and effectively train users. The company's long experience in delivering professional services and in-house customer support has helped it build these insights.
Interestingly, despite a start on the indirect side, the company's clients are now heavily using the tool for true direct-side sourcing – well, more than 50% of clients' spend through the tool current go to the direct side, and this does not include semi-direct spend categories such as MRO, packaging, print, logistics, etc.