Zycus is a full-suite procurement technology firm based predominantly in Mumbai, India, but serving a heavily US customer base. In the early 2000s, Zycus made a name for itself with its AI-based auto classification capabilities in spend analysis and master data management before embarking on an organic and self-funded development path to build out strategic procurement technology applications such as e-sourcing, contract management and supplier management – as well as more recently a foray into P2P applications, which it is taking time to get right.
Zycus is not the best choice for companies looking for a global provider with a large on-site professional services footprint – either internally or through large consulting partnerships. It’s also not the deepest product in any one area (other than spend analysis). But Zycus is constantly expanding and innovating in its application development (e.g., its Financial Savings Management module is a great example) at the cadence by which its customers are demanding such functionality. In short, if you are looking for an integrated procurement suite with strong functionality from a truly customer-focused organization that provides a singular and passionate focus on procurement, while also providing a “single hand to shake” (or “single throat to choke” if you prefer), Zycus must be added to your short list.