Work Intermediation Platforms – The Emergence of New Labor Services Ecosystems [PRO]

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Work Intermediation Platforms (WIPs) are emerging and evolving—not just as isolated platform-based service providers, but as parts of digital value networks that connect with other platforms and service providers. There are already more than 250 WIPs in the world today allowing labor services consumers and potentially tens of millions of workers to establish and transact work arrangements almost entirely through digital, platform-based processes. This Spend Matters PRO analysis explores how this broad process of connection development not only leads to more capable platform ecosystems for attracting, engaging and servicing labor resources and capabilities but also to integration with larger enterprises and the formation of new digital channels for sourcing, engaging, and procuring talent alongside existing vendor management systems, managed services providers and other specialized services procurement ecosystems.

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