Prodigo and Healthcare – Customer Case Studies and Applying Lessons Learned to Cross-Industry Procurement [PRO]

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Prodigo, a procure-to-pay (P2P) technology specialist in the healthcare market, has a lot to offer procurement organizations. We began our discussion on the provider in Part 1 of this multi-part Spend Matters PRO research brief. Today, we share stories from Prodigo customers who we have had a chance to speak to and who are supporting highly complex transactional procurement environments. These customers have confirmed the complexity of the environments that our briefings and demonstrations here at Spend matters have suggested. For example, one customer has seen all internal item master information become part of the Prodigo catalog. But the Prodigo system is also used to index and manage external information for direct purchases from manufacturers (enriched with third-party data as well) because the internal item master doesn’t carry all the items or the information necessary to make frontline decisions. This may sound simple, but the use case and complexity is surprising indeed to provide complete buying transparency and control – and bring a range of lessons learned for non-healthcare procurement organizations as well.

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