Work intermediation platforms (WIPs) are configurations of digital technologies that enable those in need of labor services and those providing labor services to directly engage in work arrangements without staffing suppliers. They also enable many new forms of work arrangements like engaging and paying freelancers from all over the world or breaking projects down into microtasks completed across a crowd of workers.
It was only around 2005 that WIPs of different kinds began to appear in numbers. By 2013, WIPs grew in number to more than 200 worldwide. However, these WIPs grew outside of the existing contingent workforce supply chain, beyond the reach of enterprise contingent workforce management programs, vendor management systems and managed service providers. By and large, WIPs grew by serving small business. But by 2013, this began to change, as various players in the traditional supply chain started to focus on WIPs and explore ways to engage with them. At the same time, many WIP were looking for ways to tap into enterprise demand.
By 2014, a different kind of WIP, dubbed freelancer management system (FMS), emerged as a digital platform in tandem with VMS that would allow enterprises to manage and directly engage their independent workers. The FMS model remains to be proven, and current trends suggest a range of different models evolving to establish bridges between enterprise demand and independent worker supply.
Download your PDF copy of the infographic!