A Simple Typology for Work Intermediation Platforms: The Digital Evolution of the Contingent Workforce Supply Chain (Part 2B) [PRO]

supplier network James Thew/Adobe Stock

Platforms can vary by type of intermediation (matching, crowdsourced challenges, etc.), verticalization of work and a range of other attributes. In fact, a comprehensive and definitive typology may very well be impossible. Within the three types, instances of platforms are distinguished based on three other variables (from right to left in the diagram): (a) whether the work is performed online/remote or offline/locational (in a specific location) or both, (b) the degree to which the workforce engaged with the platform is vetted and (c) the degree to which what happens on the platform is managed. It is noted that vetting and management can be the work of humans, algorithms or both combined.

For full access to this PRO content: