Dispatch: WIP of the Week [PRO]

Dispatch highwaystarz/Adobe Stock

This week we present Dispatch as the WIP of the Week. The company is one of a number of specialized technology solution providers that enables other businesses to provide “on-demand services” to their customers. In this context, an on-demand service is one that allows a customer to place an order for a service (get a ride, some food, a package, etc.) with a smartphone app and have the service fulfilled by a gig worker, within a short period of time, at that customer’s location. A specifically designed and engineered technology platform is required to enable such processes, and that is exactly what Dispatch does for its business customers. In a very real sense, Dispatch is a specialized PaaS that can enable a business’ implementation of its own on-demand services.

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