Intenda is one of the most unique (if not the most unique) source-to-pay (S2P) technology providers we have encountered in our many years of researching procurement technologies. While many other technology providers talk about platform as a service (PaaS) and service-oriented architectures (SOA), the reality is that it is the applications or modules themselves (sold by these providers) that help differentiate typical solution providers. The opposite is the case with Intenda, despite sufficient modular depth across many areas of its suite. Intenda’s underlying platform and architecture are what differentiate it in the market, as well as the functional capabilities that the architecture enables at the modular level.
This is both an opportunity and a weakness for Intenda, considering that its most passionate customers are likely to either be IT or extremely tech savvy procurement executives that immediately gravitate to the approach, or those types of organizations (e.g., public sector, defense, etc.) in sectors which Intenda has already configured unique capabilities that cascade across the suite to support their requirements.
This Spend Matters PRO vendor snapshot explores Intenda’s strengths and weaknesses as a procurement suite provider, providing facts and expert analysis to help procurement organizations decide if they should shortlist the vendor as a potential provider. Part 1 of our analysis comprised a company and detailed solution overview and a SWOT analysis, as well as a summary recommended fit suggestion for what types of organizations should consider Intenda. The remaining parts of this multipart series will offer a user selection guide, user interface (UI/UX) analysis, competitive alternatives and evaluation and selection considerations.