Coupa: Vendor Snapshot (Part 1) — Background & Solution Overview [PRO]

There are many perspectives on Coupa. These range from those who believe that the vendor has single-handedly transformed the world of spend management through building a truly unified suite that is 100% cloud-native, atoning for the over-customization, product and user interface sins of those that came before, to those who think that Coupa has expanded too quickly and is doomed to repeat mistakes others have made in the past. This vendor snapshot on Coupa is not about perspectives. It aims to be the first to review Coupa’s technology and modules in the context of what they actually do today and how they are differentiated — or not — from others.

The majority of technology analysts no longer prioritize reviewing procurement technology (product demonstrations, production sites, etc.) due to methodology or time constraints in evaluating vendors. The Spend Matters research team has collectively spent hundreds of hours looking at Coupa’s products and talking to partners and customers in the past 12 months. We have also comparatively analyzed Coupa and its competitors for a range of constituents including procurement and finance organizations, for suppliers participating in supplier network ecosystems, and for consultants and systems integrators.

This Spend Matters PRO Vendor Snapshot provides facts and expert analysis to help buying organizations, suppliers and partners make informed decisions on Coupa’s procure-to-pay (P2P) and broader source-to-contract capabilities, inclusive of inventory management and travel and expense (T&E). Part 1 of our analysis provides a company background and detailed solution overview, as well as a summary recommended fit suggestion for when organizations should consider Coupa in the procurement technology area. The rest of this multi-part research brief covers product strengths and weaknesses, competitor and SWOT analysis, user selection guides, insider evaluation and selection considerations.

For full access to this PRO content: