PRGX: Vendor Snapshot (Part 2) — Product Strengths & Weaknesses [PRO]

PRGX, a recovery audit specialist and a firm in the broader procurement services market, is the midst of transforming itself from a services orientation to a solution one, embedding both technology and expertise in productized capabilities. Although it has yet to invest in externalizing its core technology and data capabilities for recovery audit in retail and other industries, it continues to expand its data-centric capability in spend analytics and, more recently, supplier information management through its acquisition of Lavante.

Whether these or related technologies ultimately automate and digitize core aspects of recovery audit for PRGX in retail (the recovery audit sector where it has dominant market position) is a question for the future. Today, PRGX sells core technology and solutions — including “data as a service” to fuel the back-end of spend analytics — in addition to its auditing service. It is these technologies and related solutions that are the focus of this analysis.

This Spend Matters PRO Vendor Snapshot explores PRGX’s strengths and weaknesses, providing facts and expert analysis to help procurement organizations and other customers decide whether PRGX is the right fit for their need. The first installment of our analysis provided a company and solution overview and a recommended fit list of criteria for firms considering PRGX. Part 3 will offer a SWOT analysis, user selection guide, competitive alternatives and additional evaluation and selection considerations.

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