This SolutionMap analyzes a select group of e-procurement solution providers. It is part of our Q2 2017 SolutionMap report series, also featuring Invoice-to-Pay solution providers and Procure-to-Pay suites.
Spend Matters tracks over 50 procure-to-pay solution providers. This analysis features many of the largest e-procurement providers, including BuyerQuest, Claritum, Coupa, Determine, GEP, IBX, Ivalua, Nimbi, Pool4Tool, SAP Ariba, Vroozi and Zycus. It also features industry specialists BirchStreet (hospitality) and Prodigo (healthcare), which were analyzed with respect to their vertical sector focus.
SolutionMap ratings provide comparative rankings and insight into how each provider scored from a solution and customer value perspective. It provides a breakdown of solution scoring for each vendor on the category level (e.g. catalog management, shopping/requisitioning, ordering/order management, receiving, supplier network, configurability, technology/architecture and services). It also provides insight into how customers scored each e-procurement vendor (e.g. likelihood of recommending the provider, level of value perceived, business value, ability to meet expectations, deployment speed, ROI, TCO and innovation).
Solution scoring is based on analysis of individual vendor capability, including in-depth tech reviews, a highly detailed Spend Matters RFI and live demonstrations and Q&A by the Spend Matters team. The Customer Value score stems from aggregated direct customer input (survey-based).
While Spend Matters does not recommend that existing and potential customers of providers use technology and customer scoring alone to shortlist and/or evaluate technology providers, the insight, along with SolutionMap persona-based ratings, provides a point-in-time perspective which may be useful as either a starting point in an evaluation or a contributing factor to a formal software selection process.
In this Spend Matters PRO research report, we provide an analysis of how all 14 participants in our Q2 2017 e-procurement SolutionMap scored on a comparative basis against solution/technology and customer value criteria.