What You Should Expect from Best-in-Class E-Sourcing User Experience and Functionality [PRO]

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E-sourcing technologies have been around for two decades now. The authors have played various roles over the years in helping architect them, design them, configure them, select them and use them. Yet while today e-sourcing should be a mature and functionally rich technology out of the box, the reality is that there are still a number of offerings that don’t have some of the most basic features you would have expected some years ago.

In contrast, other offerings continue to push the envelope in various areas of what the product can offer. In this two-part Spend Matters PRO brief, we outline what specific elements you should expect from best-in-class e-sourcing user experience and functional components. In the first installment, we cover how best-in-class solution designs feature guided event creation, clutter-free views and simplified template creation and management. As will soon become clear, it is impossible to separate a best-in-class user experience from underlying functional capability in many areas of strategic sourcing technology — the two are becoming increasingly yoked. Form following function. Or function following form. You decide!

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