What To Expect from Best-in-Class Spend Analysis Technology and User Design (Part 1) [PRO]

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There seems to be a near universal playbook for spend analysis solution providers when it comes to positioning the capability they deliver. You’re not alone if you think many vendors sound interchangeable (despite claims of “enrichment accuracy” or dashboard superiority). To be candid, based on our survey of many solutions in this market as part of PRO Vendor Snapshot reviews and, more recently, our SolutionMap comparative analyses, a good many are. But they’re fungible in a way that is not necessarily negative, especially those that tend to rely more on services and less on technology to drive data management efforts.

Still, best-in-class technology and usability matter. And while we do not disagree that spend analysis must center on — and span the gamut of — spend data acquisition from disparate sources, data cleansing, data classification, data enrichment and data analytics via a BI/data presentation layer, the devil is truly in the details when it comes to what to look for in a best-in-class solution both from technology and user interface capabilities. As with e-sourcing (Part 1, Part 2), reverse auction capability (Part 1, Part 2) and sourcing optimization (Part 1, Part 2, Part 3, Part 4), the gap that separates out top performing solutions from everyone else is getting wider, not narrower.

This multipart Spend Matters PRO series examines the components of spend analysis solution capabilities in the technology and user experience areas that represent best-in-class today — and the intersection of how emerging features and capability are interacting (and driving) an optimal user experience. In this first installment, we consider the optimal interactive spend analysis dashboard.

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