Q3 2018 SolutionMap Release Notes: Contingent Workforce & Services (CW/S) Enterprise Technology Solutions — Temp Staffing, Contract Services/Statement of Work (SOW), Independent Contract Workers (ICW) [SolutionMap CW/S]

Q3 2018 marks the very first research cycle and the inaugural publication of Spend Matters’ Contingent Workforce & Services (CW/S) “enterprise technology” SolutionMap, addressing the sourcing and management of three underlying categories: Temp Staffing, Contract Services/Statement of Work and Independent Contract Workers (ICW).

The providers in the Q3 2018 CW/S SolutionMap include: Beeline, DCR Workforce, Field Nation, SirionLabs, TalentNet, TalonFMS, Upwork Enterprise, Vndly, and WorkMarket (ADP).

Given our procurement orientation, we evaluate “enterprise technology” vendors within a source-to-pay (S2P) reference model. In other words, we look at vendors in terms of their (specifically focused or more comprehensive) capabilities that address some or all enterprise requirements that arise within a S2P life-cycle (i.e., from supplier sourcing to worker or supplier payment).

In this first CW/S research cycle, there was limited participation in the Temp Staffing and Contract Services/SOW SolutionMap categories, where we encountered conservatism and uncertainty among many of the “established” vendors. However, there was — and continues to be — a much more vibrant interest in participation by vendors in the emergent Independent Contract Workers (ICW) SolutionMap category.

Over time, we hope that more “established” players will participate in and draw benefit from the SolutionMap process. In the meantime, just getting out of the gate, we have gathered extensive business profile information, received well over 30 client reference surveys and have assigned scores to specific solution capabilities (RFI line items) ranging from well over 100 to about 300, depending upon how many SolutionMap categories a particular vendor participated in.

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