Coupa: Vendor Snapshot (Part 3) — Commentary and Summary Analysis (2018 Update) [PRO]

Since we last reviewed Coupa, the provider has continued to increase its market share within the source-to-pay technology segment, albeit with a primary focus on procure-to-pay (e-procurement and invoice-to-pay), spend analytics and sourcing. As we have noted in the past, numerous areas can be credited for its continued ascent, including a spend under management growth rate that continues to exceed revenue growth — a metric that shows the rapid manner in which customers are implementing and scaling Coupa implementations relative to first generation procure-to-pay (P2P) solutions. Coupa’s metrics-centric approach to measurable business value is an extension of its own culture, including an emphasis on rapid solution development based on listening to customers and creating accountability for results.

While Coupa is not an ideal fit for all procurement technology requirements, it has become the new benchmark by which other e-procurement and spend management technology suite vendors must measure themselves, or at least in comparison and differentiation. In many ways, Coupa’s initial public offering (IPO) established the first of a new generation of providers assuming a leadership position in the market.

From a competitive perspective, when we last wrote, we suggested that  Coupa had moved from the hunter to the hunted, although its competition remained fragmented, with the exception of SAP Ariba, which it continues to encounter most in shortlist and evaluation considerations, and Oracle, which is now its second largest competitor as it markets itself as the provider of “Business Spend Management” solutions. More recently, we also have seen Ivalua be considered in — and often win — a range of often large deals, with an emphasis on public sector, healthcare and manufacturing, in situations where Coupa, SAP Ariba and others might have been in the pole position in the past.

Regardless, Coupa competes against both a select few and many dozen of providers — depending on the situation and how fragmented the competition is for a given opportunity, geography, industry or modular need. Regardless, Coupa competes against both a select few and many dozen of providers — depending on the situation and how fragmented the competition is for a given opportunity, geography, industry or modular need.

This third and final installment of this Spend Matters Vendor Snapshot covering Coupa provides an objective SWOT analysis of Coupa and offers a competitive segmentation analysis and comparison based on Q4 2018 information. It also includes recommended shortlist candidates as alternative vendors to Coupa and offers provider selection guidance. Finally, it provides summary analysis and recommendations for companies considering Coupa. Part 1 provided an in-depth look at Coupa as a firm and its specific solutions, and Part 2 gave a detailed analysis of solution strengths and weaknesses and a review of the product’s user experience.

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