Spend Matters Almanac: Outsourcing

Primarily includes “turnkey” Business Process Outsourcing (BPO), but also other types of procurement and supply chain outsourcing, including managed services, Knowledge Process Outsourcing (KPO), co-sourcing, integrated supply, third party logistics (3PL) and procurement/SCM technology outsourcing. This market includes the provision of the processes themselves, or the resources (labor, technology, information) used in those processes. The scope may be only for certain spend categories, supply processes, and/or types of resources, but the relationship is generally a significant multi-year relationship. Although supply market intelligence service providers and managed services providers (MSPs) in contingent labor could technically be listed here, we will split them out in the Market Intelligence and Services Procurement categories shown elsewhere in the Almanac.

Accenture
161 N Clark | Chicago, 60601 | 60601 United States
alexis.c.perez@accenture.com
3126937408
Provides solutions and/or services in the following categories:
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Accenture Strategy operates at the intersection of business and technology. We bring together our capabilities in business, technology, operations and function strategy to help our clients envision and execute industry specific strategies that support enterprise wide transformation. Our focus on issues related to digital disruption, competitiveness, global operating models, talent and leadership help drive both efficiencies and growth. For more

AEGIS
1760 Old Meadow Road, Suite 550 | McLean, Virginia | 22102 United States
info@aegisworld.us
1.571.482.1260
Provides solutions and/or services in the following categories:

Allegis
7301 Parkway Drive | Hanover, MD | 21076 United States
Provides solutions and/or services in the following categories:

Corbus
2835 Miami Village Drive | Miamisburg, OH | 45342 United States
Sales@Corbus.com
1 888-608-9975
Provides solutions and/or services in the following categories:

Denali – A WNS Company
1251 Waterfront Place Suite 200 | Pittsburgh, PA | 15222 United States
asieb@denaliusa.com
844.633.6254
Provides solutions and/or services in the following categories:

HCL
Corporate Office, A-10/11, Sector - 3 | Noida - 201 301, Uttar Pradesh | India
brand@hcl.com
(+91) 120 253 5071
Provides solutions and/or services in the following categories:

Hewlett-Packard
3000 Hanover Street | Palo Alto, CA | 94304 United States
HHOcustomerdelivery@hp.com
650.857.1501
Provides solutions and/or services in the following categories:

Infosys
Electronics City, Hosur Road | Bangalore, Kamataka | 560 100 India
askus@infosys.com
(+91) 80 2852 0261
Provides solutions and/or services in the following categories:

InnoCentive
265 Winter Street | Waltham, MA | 02451 United States
sales@innocentive.com
+1-978-482-3300
Provides solutions and/or services in the following categories:
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InnoCentive is the open innovation & crowdsourcing pioneer and global leader in Challenge Driven Innovation. For 15 years InnoCentive has been partnering with leading organizations around the world to enable them to crowdsource solutions to their pressing problems. Our global network of 375,000+ problem Solvers, proven Challenge Driven Innovation methodology and expertise, and purpose-built technology has helped our clients, including

Metasys
3460 Summit Ridge Parkway, Suite 401 | Duluth, GA | 30096 United States
salter@metasysinc.com
678-218-1601
Provides solutions and/or services in the following categories:

Optimum
1111 Stewart Ave. | Bethpage, NY | 11714 United States
social@cablevision.com
855.267.8468
Provides solutions and/or services in the following categories:

Proxima
311 S. Wacker Drive Suite 880 | Chicago, IL | 60606 United States
info@proximagroup.com
+1 (312) 281 2911
Provides solutions and/or services in the following categories:
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Proxima is the leading provider of Procurement Consulting, Managed Services, On-Demand and Commercial Management solutions, underpinned by our Catalytics technology platform. Our procurement and industry experts bring a unique set of specialist knowledge and experience to identify business opportunities, highlight gaps and explore new ideas by helping clients around the world take control of their complex network of suppliers, changing

Sourcing Interests Group (SIG)
6 North 2nd Street Suite 202 | Fernandina Beach, Florida | 32034 United States
sholliman@sig.org
(510) 379-4707
Provides solutions and/or services in the following categories:
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SIG is a membership organization that provides thought leadership and networking opportunities to executives in sourcing, procurement and outsourcing from Fortune 500 and Global 1000 companies. It has served these professionals and opened dialogues with their counterparts in finance, HR, marketing and other business functions throughout its 22-year history. SIG is acknowledged by many as a world leader in providing

TCS
TCS House, Raveline Street | Fort, Mumbai | - 400001 India
marketing.pmo@tcs.com
(+91) 22 6778 9999
Provides solutions and/or services in the following categories:

The Shelby Group
Embassy Plaza, 1933 N. Meacham Rd., Suite 220 | Schaumburg, IL | 60173 US
Provides solutions and/or services in the following categories:

WNS
Plant No. 10 / 11, Gate No. 4, Godrej & Boyce Complex | Pirojshanagar, Vikhroli (West), Mumbai | 400 079 India
info@wns.com
(+91) 22 4095 2100
Provides solutions and/or services in the following categories:

Xchanging PLC
The Walbrook Building, 25 Walbrook, | London, United Kingdom | EC4N 8AW United Kingdom
info@xchanging.com
+44 20 3604 6999
Provides solutions and/or services in the following categories:
About
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Xchanging provides business processing, technology and procurement services globally for customers across all industry sectors. Xchanging Procurement is the 3rd largest procurement outsourcing provider in the world. We deliver world-class capabilities across the full source-to-pay lifecycle, including: deep category expertise; tightly-integrated sourcing and procurement solutions; and a next-generation eSourcing technology platform (MarketMaker4) that provides fast access to comprehensive supplier information,

Xerox / ACS
45 Glover Avenue | Norwalk, CT | 06856 United States
800.275.9376
Provides solutions and/or services in the following categories: