Author Archives: Elaine Morris Roberts



Globality Uses AI to Transform Complex Services Sourcing

The sprawling, and often poorly managed, domain of services spend in procurement has not been fully solved by the digital transformation, but as companies adopt technologies to support their efforts, they are discovering the great potential that technology can unlock.

Managing services spend requires assisting the many stakeholders who are sourcing for a variety of needs. To help support all of those sourcing processes, procurement professionals need a robust technology like artificial intelligence (AI), which offers unprecedented capabilities and potential to streamline the process and improve the vendor match. To shed light on that topic, we talked to Globality, a solutions provider with an AI-based procurement platform that helps clients around the world source services.

“Digital sourcing reduces time and improves the quality of the process,” says Yuval Atsmon, Globality’s Chief Customer Officer.

In this Q&A, Atsmon explains the value of bringing AI to B2B sourcing and how Globality uses AI to deliver results that save global clients and service providers time and money.

Using AI to Extend Digital Transformation to Services Procurement

Every time you shop at a favorite retailer’s online store or use an app to bank, you’re benefitting from the digital transformation of B2C services.

In the B2B environment, digital transformation of services is also taking place but at a slower pace. And in B2B for procurement, the shift is even slower, most often being used to automate processes and uncover potential cost-savings.

As discussed in The Digital Transformation of Services Sourcing: What It Is and Why It Matters, part 1 of this series, procurement departments will need purpose-fit technology to manage the vast areas of services spend. Procurement won’t necessarily do the hiring of services. That role will likely continue to rest with the stakeholders who need a marketing team or extra legal services. Since procurement departments may not be able to centralize the decision-making over services spend, they need another way to manage each stakeholder’s sourcing process — and the answer is artificial intelligence (AI). Read on to find out how AI is changing services spend.

Big Costs in Small Parcels: A Webinar on Navigating Shipping Spend, Improving Contracts and Saving Money

For many companies, shipping small parcels to customers is a hefty, unavoidable cost. So what are buyers to do? Imagine the difference if you could uncover the specifics of your small parcel freight needs, then negotiate with small parcel freight suppliers to ensure better, more consistent pricing.

Spend Matters recently participated in a webinar  with experts from NPI Financial and Spend Management Experts that provided detailed information about what’s happening in the shipping industry. “Small parcel is way more complicated than you think,” Spend Matters' Pierre Mitchell said. “Organizations do have a sense that they’re not very good at being able to manage at this level of complexity.”