Author Archives: Jim Holcomb



How IT Services Provider Wipro Improved Performance Metrics by Segregating Demand Type

category management

Contingent workforce procurement and management in a professional services company is oftentimes a unique activity. Performance metrics, while similar to other programs, are prioritized differently. Costs are monitored more closely, as they are directly tied to operating margins, and time to fill is a crucial metric. For a large program that hires thousands of contractors yearly, each day of cycle time reduction can add millions to the top line.