Author Archives: Jim Kandilas, The Shelby Group



Lessons Learned on the Road to Procurement Transformation

When it comes to leading a procurement transformation initiative, there is no substitute for experience. Recently, at the Coupa Inspire 2018 Conference, in San Francisco, four change agents discussed their e-procurement journeys and the lessons they learned along the way. As leaders of change within their respective organizations, Scott Whitehill of Blackstone, Todd Dooley of H&R Block, Dale Welcome of World Vision, and Leslie Townsend of Edwards Lifesciences each developed a vision for the role that e-procurement could play in addressing unique organizational challenges and opportunities. Just as important, they each built the stakeholder alliances and the infrastructure needed to translate their vision into reality.