Author Archives: John Dreyer, The Shelby Group



Driving Adoption Through More Effective E-Procurement Change Management

Accenture

Change management, as a business discipline, dates back to the 1960s. Despite steady growth, dozens of “breakthrough” discoveries and countless books on the topic, the practice of change management hasn’t been very successful. According to McKinsey & Company, only about 30% of change management initiatives are successful in achieving their intended business outcomes. How should finance and procurement leaders who seek to drive adoption for e-procurement platforms regard change management? As John Hu, Shelby’s vice president of client services, is fond of saying, “change management isn't a project workstream, it’s the entire project.” There are numerous theoretical frameworks for enterprise change management. These can be helpful references for understanding the challenges and principles for managing change in today’s business environment. However, trying to apply any of these models to the practice of rolling out your procurement transformation initiative won’t get you very far. The need for a purpose-built approach: Conventional enterprise change management approaches are too generalized to address e-procurement adoption challenges. Our latest e-book, E-Procurement Change Management Strategy, offers a six-step, purpose-built framework for e-procurement change management that can be adapted to fit the needs of organizations with different requirements, cultures and business objectives.

5 Essential E-Procurement Operations Capabilities

A wealth of information exists for companies contemplating the launch of an e-procurement platform. Yet learning about the capabilities needed to support ongoing operations has been extremely difficult — until now. Our latest eBook, E-Procurement Operations: Post-launch Capabilities to Ensure Your Success, provides insights on the capabilities needed for successful e-procurement operations.

E-Procurement Steering Committees: Gain Executive Support for Digitizing Procurement

reverse factoring programs

If you are getting ready to roll out an e-procurement platform and you don't have a steering committee in place, you could be in for a rockier road ahead than is necessary. If you have already celebrated your go-live launch, it’s not too late the pave the road ahead for subsequent phases of your procurement digitization program.

5 Reasons to Make Procurement Matter Now

Today’s cloud-based procurement software platforms offer many advantages for companies seeking to gain greater visibility into — and control over — spend. This is just one reason why the market for e-procurement software is expected to grow from $1.35 billion in 2016 to $2.75 billion in 2021. Senior decision-makers at organizations contemplating the adoption of an e-procurement solution will find plenty of information about the advantages of doing procurement better through process automation. What’s missing from most of the available literature, however, are insights into how a modern procurement infrastructure can help companies accomplish specific business objectives.

Outsourced Services: The Next Big Challenge

Spend Matters welcomes this sponsored article from John Dreyer, CEO of The Shelby Group.

In the delivery of complex outsourced services, there is often a disconnect between the prices negotiated during the procurement phase and the actual costs of what is delivered over the term of the contract.