Author Archives: Pierre Mitchell



About Pierre Mitchell

Pierre leads Spend Matters procurement research activities and has broader solution development responsibilities for intellectual property creation and firm strategy as Managing Director of Azul Partners. This includes spearheading efforts to build new types of interactive and social communities of interest within the procurement profession including overseeing the evolution of spendmattersnet.com, Spend Matters PRO, MetalMiner, and other digital assets within Azul Partner’s umbrella. Pierre has 25 years of procurement and supply chain industry and consulting experience, and is a recognized procurement expert specializing in supply processes, practices, metrics, and enabling tools and services. He is a regular contributor to business publications, a frequent presenter at industry events around the world, and counts himself fortunate to have served and interacted with so many CPOs and future CPOs. Prior to his positions in research and advisory, he led numerous operations and systems transformations at Fortune 500 organizations. Industry positions include manufacturing project manager at The Timberland Company, materials manager at Krupp Companies and engineer at EG&G Torque Systems. He holds an engineering degree from Southern Methodist University and an MBA from the University of Chicago. In the early 2000's, Pierre was the first supply chain practitioner to become a procurement "industry analyst" as the VP of supply management research at AMR Research (now part of the Gartner Group) where he provided trusted counsel to procurement executives, business leadership, IT, and the solution providers who serve them. Most recently, he was the head of procurement research and adjunct business advisor at The Hackett Group, where he helped expand Hackett's procurement benchmarks and research studies while growing the Procurement Executive Advisory Program into a gold standard membership-based procurement advisory service in the market today.


Program Management: The Missing Link in Procurement Technology Modules and Suites (Part 6 — An Introduction to SRM Programs)

Global Risk Management Solutions

In our last set of posts, we addressed the basic requirements for any organization that wants to stand up a modern application to support sourcing programs that not only have a great user experience but are also backed by deep analytics. We went from basic program management requirements all the way to those that might seem near impossible to the average provider. We assure you they are not, although the chances of many providers meeting them are improbable, as we are requiring big leaps in typical back-office platform functionality.

But this is absolutely necessary. When people say that the creative process is 10% inspiration and 90% perspiration, the corollary is that for the average procurement professional, business processes are 10% strategic and 90% tactical. Not a good use of a highly educated individual's time. The tables have to be flipped so that strategic personnel can truly do strategic functions, not spend their days wrangling spend data, searching for new suppliers, assembling supplier qualification documents or doing manual contract review.

Changing this is not easy, especially because of the wide variety of programs that an SRM manager needs to implement. To crystalize the need for such extensive capabilities, we discuss some typical projects and how the technology-enabled experience needs to change for each SRM program.

Program Management: The Missing Link in Procurement Technology Modules and Suites (Part 5d — Analytics Components)

data analytics

Analytics is an essential component of effective program management. All processes within procurement depend on analytics, and the more individual tasks become integral threads in a tapestry of activity, the greater the value that the analysis of data brings to an organization.

But obtaining such value requires a software platform that supports the program, which in turn requires certain functional components to be successful. In this installment of our ongoing series on program management, we define the analytics solution components needed to facilitate both initiative identification and initiative support.

Program Management: The Missing Link in Procurement Technology Modules and Suites (Part 5c — Analytics Examples)

Analytics

Perhaps more so than any other category of procurement software, spend analysis tools, used either as a standalone product or as part of a broader procurement suite, succeed the most when they bring together visibility and insights in ways that helps users take action. That’s why we’re focusing on analytics as we continue our series on how procurement can support broader enterprise program management. In our last installment of this series, we dove into various spend and supply analytics that support key enterprise programs. Today’s installment explores six of those analytics areas and provides examples worthy of consideration.

Program Management: The Missing Link in Procurement Technology Modules and Suites (Part 5b — Example Analytics within Enterprise Programs)

analytics

In the most recent installment of this series, we explored how program management is a foundational capability that supports business transformation through a closed loop performance management process. If you’re a procurement organization that is trying to drive change in increasingly diverse, complex and collaborative areas, you’ll need to:

  1. Coordinate that enterprise-driven change vis a vis program management
  2. Align with your stakeholders on where you’ll add value
  3. Plan for the change and what it mean to you, stakeholders, and suppliers
  4. Bring forth your digital enabled supply management capabilities
  5. Execute (and keep coordinating)
  6. Measure your progress and adjust
  7. Rinse and Repeat
And as you do all this, you’re going to need analytics to find opportunities, prioritize projects, launch projects/workflows, manage KPIs and set up processes that have embedded analytics that allow them to adjust to changing conditions and spot risks that threaten them. In this installment of our series on program management, we’ll:
  1. Detail the analytic categories and specific analytics based on the program management life cycle
  2. Map enterprise programs to supporting analytics
  3. Dive into some selected analytics use cases and required technology components
And of course this will all be with a supply-side focus.

Program Management: The Missing Link in Procurement Technology Modules and Suites (Part 5 — Analytics Strategy)

Procurement doesn’t just drive value through “steady state” sourcing activities that pop up in the enterprise. It helps lead the transformation of the extended value chain and also supports and improves enterprise-level transformation activities. In both cases, such transformational activities will require strong supply analytics that procurement organizations are increasingly supporting through procurement centers of excellence where analytics and market intelligence (especially for sourcing processes) occupy the top functions within a procurement CoE (see more on the topic of procurement CoEs).

Any experienced procurement professional knows that business alignment is critical. This alignment process inevitably leads to a set of enterprise-led (or procurement-led) programs that in turn require a set of analytics capabilities to support. In this Spend Matters PRO analysis, we’ll share:

  • A DuPont-style enterprise value decomposition to nearly two dozen enterprise programs and support supply analytics areas
  • How to frame supply analytics within an overall close-loop performance improvement cycle — and examples within each step of the life cycle
  • A drill down into some of the top enterprise programs into the specific analytics required
  • A further drill down and set of examples in some of the most used analytics

Tail Spend Management in the Trenches: Lessons Learned and Questions Answered

purchasing

Spend Matters recently hosted a webcast exploring how Owens & Minor revamped its tail spend management strategy using Simfoni, a procurement solutions provider with specialized capabilities in this area. This Spend Matters PRO brief shares the detailed learnings — including segmentation approach, KPIs and ROI elements — and Q&A conducted during the session to aid procurement organizations in their own efforts to tame the tail.

(For those who want a full download of the webcast, which features Owens & Minor-specific data and screenshots of Simfoni’s tail spend system, check out the on-demand replay.)

Program Management: The Missing Link in Procurement Technology Modules and Suites (Part 4 — Sourcing Components)

If there is a glue that binds together different areas of procurement workflow, it is the overall program management of both individual tasks and collective activities across the source-to-pay continuum. This Spend Matters PRO series is designed to provide insight into what effective program management technology capabilities encapsulate from a design, platform and functional perspective.

In the last part of the series, we focused on sourcing and the types of sourcing programs that must be enabled by a modern sourcing or source-to-pay platform a modern user experience. In this fourth installment, we explore specific program management solution components that are required to enable the sourcing programs discussed in Part 3. In particular, we describe the specific overlay capabilities on top of sourcing technology to enable category strategy and realignment, re-sourcing, tail spend management, supply base rationalization and supply base expansion.

Program Management: The Missing Link in Procurement Technology Modules and Suites (Part 3 — Sourcing Programs)

If there is a glue that binds together different areas of procurement workflow it is the overall program management of both individual tasks and collective activities across the source-to-pay (S2P) continuum. And nowhere in S2P is this more pronounced than in strategic sourcing.

This Spend Matters PRO series provides insight into what effective program management technology capabilities encapsulate from a design, platform and functional perspective. We explore both what represents best-in-class program management components today and what users might expect tomorrow.

Part 1 of the series explored effective program management overall from a strategy and process standpoint — and then from a technology standpoint. Part 2 provided a framework and insights into some of the functional (technology product) building blocks of effective program management, with a focus on project and portfolio management.

Today in Part 3 of this series, we examine sourcing and the types of sourcing programs that must be enabled by a modern sourcing or source to pay platform, with a focus on how they fit into broader program management.

So You Want to Buy Strategic Sourcing? Key Differentiators to Consider

In our previous installments of this series, we focused on some of the key differentiating aspects of contract management and spend analytics solutions. As you may recall, rather than focusing on the features and functions that most providers deliver, this series is focused on highlighting areas that pop up as differentiators in the eyes of the more progressive practitioner organizations that we speak with. The idea is to help separate the wheat from the chaff even though we don’t know what exact flavor of bread that you’re baking.

Within the sourcing area, we will also take some additional liberties by highlighting some key functionality that might perhaps better fall into an “extended sourcing” category that transcends just traditional sourcing strategy and execution. For example, project portfolio management, savings management, performance management, stakeholder management, and other processes clearly transcend just sourcing, but from a pragmatic “on the ground” standpoint, these are often prioritized by sourcing and category management teams. They are trying to drive short-term value while trying to scale their efforts with a form of knowledge management that will support their longer-term transformation outside of episodic sourcing events and into a more end-to-end lifecycle view of progressive category management.

There are also some provider-level differentiators that transcend software feature-function nuances, and we’ll highlight these as well. OK, let’s dive in.

So You Want to Buy Spend Analytics — Beyond Spend Cubes (Part 2)

Analytics

In the first installment of this series, we outlined a handful of the key product differentiators that winnow the provider playing field down to those that can meet your needs. Today in the second part of this series, we’ll finish the discussion by moving into some extended spend analytics (i.e., beyond forensic spend history reporting) and broader supply analytics that are worthwhile to consider.

Why focus beyond basic spend analytics? The answer is simple: to find more value opportunities. And you don’t want to run out of runway with your current provider if you want to evolve your analytics journey beyond analyzing the “exhaust” of your value chain (i.e., spend).

But if you want to extract more value from your spend, you have to extract more insights around demand and from “supply” (i.e., categories, suppliers, costs and multitier value chains). With that, let’s dive into these areas.

Corcentric Acquires Source One: Transaction Analysis (Part 2) — Customer Recommendations, Selection Checklist and Procurement Consulting Market Update

Procurement consulting sector insiders might look at Corcentric’s acquisition of Source One as a rounding error representing what is most likely materially less than the revenue — both in terms of revenue contribution and valuation — that a single large client can bring to a Big Five strategy or operations firms over the course of a calendar year.

There’s likely some truth to this statement. But to dismiss the transaction along these lines would be to ignore the acquisition of one of the few remaining non-system integration procurement consultancies in North America of any scale. And perhaps more important, it would also require turning one’s back on a number of macro trends that are fundamentally shifting the dynamics of the procurement consulting, managed services and business process outsourcing sectors.

These trends matter for both for not only those interested in playing a part in sector consolidation (sellers and buyers) but also customers. This two-part Spend Matters PRO research brief provides insight into the transaction. Part 1 provided an overview of the acquisition and background on Source One. In Part 2, we explore Corcentric and Source One customer recommendations, provide a selection checklist for potential Source One customers to evaluate if the firm is the right "fit" and offer our analysis of what the transaction means for the broader procurement consulting and solutions market.

So You Want to Buy Spend Analytics — Beyond Spend Cubes (Part 1)

spend analytics

This is the second installment of our series focused on cutting through the noise and evaluating procurement solutions on the few key requirements that truly differentiate the providers in the marketplace today. Although it is easy to dive into the dense forest of detailed functional requirements and technical requirements of a solution area, it's critically important to pull back and strategically look at what you are really trying to accomplish with a solution.

This is particularly important in the area of spend analytics. In fact, just defining your overall analytics scope and strategy is half the battle in determining the class of solutions you should approach before even diving into the features and functions of individual providers. There are also other key considerations that focus on technical aspects of the solution relative to master data management, big data, market intelligence, AI and more that have a real business impact on procurement centers of excellence looking to drive more insight and value from not just internal spend but external supply data. Your strategy and approach in selecting providers is also crucial so that you can drive short-term results, while also giving yourself the option value to evolve to into new areas.