So far in this Plus series on contract lifecycle management, we’ve largely ignored the commercial performance management aspects that CLM also needs to support. We’re talking about the strategic aspects, the organizational aspects and even, to some extent, the performance and obligation management aspects from an organizational point of view, as opposed to a contract point of view. That’s why in this post we're going to discuss integration with sourcing, supplier relationship management (SRM) and governance risk compliance (GRC) platforms, as these integrations are often needed to support global end-to-end supply management processes and global trade systems.more ▸
Consero Group published the results of a CPO forum it held this summer and captured some data from the 47 participating CPOs. Consero is one of the many executive peer networking groups out there, and although this survey wasn’t exactly on the cutting edge – only 37% of the firms have spend under management over the 50% level, and the questions indicated Consero isn’t likely staffed by procurement experts – the survey seems to be a decent bellwether of the industry at large.more ▸
Verian is one of our 50 Providers to Watch. We will be highlighting 100 companies (50 to Know, 50 to Watch) from our 2015 Spend Matters Almanac over the span of 100 days. Practitioners are encouraged to browse the categories listed in our Almanac to find the provider that best fits their needs.
Verian repeats this year as one of Spend Matters’ 50 Providers to Watch because it continues to stay differentiated in the market by providing an integrated standalone source-to-pay suite (with a core strength in procure to pay) that also includes inventory management, asset management, expense reporting, industry-specific functionality and a relentless focus on customer requirements rather than marketing.
Perfect Commerce recently announced it would acquire Hubwoo – it now owns the majority of voting stock and roughly 80% of outstanding shares. We’ve covered the deal previously, but we caught up with Perfect’s CEO, Hamp Wall, and asked some hard questions about go-to-market strategy, growth prospects, post-M&A synergies, product and service overlaps, partnerships – such as those with GEP – and other topics, which we’ll cover in the rest of this Spend Matters PRO brief. We’ll even discuss an industry-specific, custom procure-to-pay provider landscape study we performed earlier this year that is very relevant here.more ▸
Insight Sourcing Group (ISG) is one of our 50 Providers to Know. We will be highlighting 100 companies (50 to Know, 50 to Watch) from our 2015 Spend Matters Almanac over the span of 100 days. Practitioners are encouraged to browse the categories listed in our Almanac to find the provider that best fits their needs.
Insight Sourcing Group is a medium-sized procurement consulting firm based in the US that is also a "best-kept secret" for spend analysis technology, group purchasing and category intelligence.
In Part 1 of our series on procurement platforms, we started discussing various characteristics of platforms and gave some examples of these solutions, namely Concur (now a part of SAP). In this PRO research brief, we will analyze what Concur and its platform offers and how the provider brings the platform benefits to life. But how has Concur built its platform? And how, exactly, does the provider differentiate itself from all these other procurement platform “posers?” Read on! We will also discuss how procurement organizations can distinguish between actual platforms and those just using this powerful term as a sales tactic.more ▸
As our Spend Matters PRO analysis of procurement key performance indicators (KPIs) continues, we will turn our attention to additional metrics by which you can measure procurement performance including supply base development and spend under management. We will also examine how to discover if organizational procurement KPIs are off balance, favoring one area over another or the strategic over the tactical, or if they’re just right. While intended for everyone in procurement from buyers to chief procurement officers, this series is particularly suited for individuals and organizations looking to put in place the right measurement foundation to change how procurement is viewed by the business from a function that only reduces input prices and “keeps the production line running,” to one that brings new areas of value, from supply chain risk reduction to creativity and innovation.more ▸
Have you noticed that more procurement solution providers lay claim to being “platform” providers these days? What is the difference between an app provider and a platform provider? And does it even matter to procurement or others in general? We think it does, and we’ll tell you why. In subsequent briefs, Spend Matters will continue to clarify and elaborate on the platform concept/model and its importance for procurement.more ▸
Category management has had a good run – a good, long run. But you can’t save your way to zero, and supply markets don’t fall neatly into nice hierarchical spend taxonomies. So procurement organizations are looking for new ways to engage stakeholders and suppliers alike outside of the “sourcing box.” Category management 1.0 isn’t going to cut it anymore. But, what’s next? What does category management 2.0 look like? Is there an example?more ▸
Resilinc is one of our 50 Providers to Watch. We will be highlighting 100 companies (50 to Know, 50 to Watch) from our 2015 Spend Matters Almanac over the span of 100 days. Practitioners are encouraged to browse the categories listed in our Almanac to find the provider that best fits their needs.
Resilinc is a supply risk management and market intelligence provider. We've been tracking Resilinc for many years, and it is purpose-built for global supply chain risk management within inbound supply chains.
This research brief is intended as an aspirational piece for more transactional-focused procurement team members who are aiming to add value to procurement and the business beyond mere efficiency improvements and price reduction efforts. It is our hope that this series will leave you with a laundry list of prioritized ideas and open your mind to the qualitative side of the business – and the ways in which you can begin to measure procurement contribution and key performance indicators (KPIs) to quantify the return of the various activities you’re up to. n the first installment of our introduction to KPIs and related considerations, we will examine why KPIs matter and how to use them and discuss basic procurement metrics, the role of innovation in setting measurement variables and how certain KPI approaches can mislead.more ▸
Forget Category Management, Start with Customer Management and Context Management: Part 2 – The Solution
In Part 1 of this 2-part series (published over on our Chief Procurement Officer website), we talked about the importance of not just having strong category management capabilities but also customer management and context management. In this second part of the series, we’ll discuss how to implement it in terms of organizational structure, roles and technology implications. Demand management is a combination of what customers want to consume and why they want to consume it (i.e., what are their goals and objectives). This Spend Matters Plus article offers advice for procurement practitioners on how to organize a customer management initiative and how to engage with your customers.more ▸