Author Archives: Sean Harley



Building the Business Case for Supplier Relationship Management Investment

category management

Spend Matters welcomes this guest series from Sean Harley, co-founder and CEO of LUPR.

Investing in enhanced supplier relationship management (SRM) capabilities is frequently discussed within procurement organizations but not often executed. The immediate need to achieve annual savings targets and satisfy stakeholders often drives a focus on sourcing, with its easily demonstrable return on investment, at the expense of SRM. Yet the basic value derived from robust SRM includes incremental gains in traditional procurement focus areas, such as price improvement, and even greater value derives from more aspirational areas such as risk reduction and the promotion of innovation and supplier diversity.