Author Archives: Spend Matters Analyst Team



Scanmarket: What Makes It Great (Sourcing SolutionMap Analysis)

Editor’s note: This “What Makes It Great” column is normally reserved for SolutionMap Insider Subscribersbut Scanmarket has generously agreed to support access for readers who are not yet members.

The e-sourcing software market refuses to succumb to consolidation, providing significant choice to procurement organizations of all stripes, sizes, industries and operating geographies. Among these vendors, one of the most experienced in building technology to support both basic and complex RFX, negotiation and auctioning processes is Scanmarket. The closely held company today counts more than 300 global customers and delivers a broad set of capabilities, including integrated spend analytics, supplier management and contract management.

For customers, Scanmarket is a reasonably priced, best kept procurement secret that does not compromise on the e-sourcing fundamentals. But how does the provider stack up in this highly competitive technology market? On the surface, Scanmarket is one of the top performers in the Q3 2018 Sourcing SolutionMap for the Nimble buying persona, as well as a recommended fit across all five Sourcing SolutionMap buying personas. To understand where Scanmarket stands out — and why this matters for sourcing and category teams — let’s dive into the more than 100 fields that comprise the Sourcing benchmark and explore what makes Scanmarket great.

“What Makes It Great” is a recurring column that shares insights from each quarterly SolutionMap report for SolutionMap Insider subscribers. Based on both our rigorous evaluation process and customer reference reviews, each brief offers quick facts on the provider, describes where it excels, provides hard data on where it beats the SolutionMap benchmark and concludes with a checklist for ideal customer scenarios in which procurement, finance and supply chain organizations should consider it.

Coupa Sourcing: What Makes It Great (Sourcing SolutionMap Analysis)

As of Q3 2018, Spend Matters SolutionMap contains functional and customer satisfaction benchmarks on more than 50 different procurement software providers, 17 of which offer e-sourcing software. In the latest Q3 SolutionMap benchmark dataset, Coupa takes first place in Analyst scoring, aided not only by best-in-class sourcing optimization capabilities from its acquisition of Trade Extensions but also by other enhancements it has made throughout the sourcing lifecycle.

But where does Coupa stand out the most and “set the bar” across the more than 100 functional benchmarks that comprise the Sourcing SolutionMap? And why should this matter for sourcing and category teams? Let’s dive into the Sourcing SolutionMap benchmark to find out.

“What Makes It Great” is a recurring column that shares insights from each quarterly SolutionMap report for SolutionMap Insider subscribers. Based on both our rigorous evaluation process and customer reference reviews, each brief offers quick facts on the provider, describes where it excels, provides hard data on where it beats the SolutionMap benchmark and concludes with a checklist for ideal customer scenarios in which procurement, finance and supply chain organizations should consider it.

GHX’s Purchase of Medical Columbus is a Blueprint for Global Expansion and Future Acquisitions

Although disruption may be a popular buzzword in boardrooms, one of the more striking features of business today — especially in healthcare — is the entrenchment of the established order. So, when a relative youngster like the Global Healthcare Exchange (GHX) quickly finds its way into “the club" (and is changing the way business is conducted), it's notable. Having successfully planted itself as a connector and enabler of business between increasingly supersized health systems and an even more powerful supply side, GHX has done just that. 

Icertis: What Makes It Great (Contract Lifecycle Management SolutionMap Analysis)

Editor’s note: This “What Makes It Great” column is normally reserved for SolutionMap Insider Subscribersbut Icertis has generously agreed to support access for readers who are not yet members. 

As of Q3 2018, Spend Matters SolutionMap provides functional and customer satisfaction benchmarks for more than 50 software providers within the procurement, finance and legal technology sectors. To date, we have rated 13 providers for the contract lifecycle management (CLM) benchmark. Not every provider, however, has yet appeared in the CLM SolutionMap ranking charts and SolutionMap Insider subscription publications, because some are simply too far off the functional mark to make the cut.

This is not the case with Icertis. In fact, Icertis sets the functional bar for CLM, pushing some of its competitors off the map in the process. In the latest SolutionMap benchmark dataset, Icertis takes first place for Analyst scoring. Within this market, the vendor stands out from the crowd for both the breadth and depth of its functional capabilities, as well as for its platform-based approach to CLM. But where does Icertis stand out most, and why should this matter for procurement and legal organizations? Let’s delve into the SolutionMap CLM benchmark to find out.

“What Makes It Great” is a recurring column that shares insights from each quarterly SolutionMap report for SolutionMap Insider subscribers. Based on both our rigorous evaluation process and customer reference reviews, each brief offers quick facts on the provider, describes where it excels, provides hard data on where it beats the SolutionMap benchmark and concludes with a checklist for ideal customer scenarios in which procurement, finance and supply chain organizations should consider it.

Beeline: What Makes It Great (Temporary Staffing/VMS SolutionMap Analysis)

Editor’s note: This “What Makes It Great” column is normally reserved for SolutionMap Insider Subscribers, but Beeline has graciously agreed to unlock this piece for readers who are not yet members.

The contingent workforce and services technology market consists of three main segments: temporary staffing, which represents the classic vendor management system (VMS) market; independent contract workers (ICW), which includes technology for managing freelance resources; and contracted services/statement of work (SOW). Of the three, temporary staffing has historically attracted the majority of CW/S technology spend, and in these solution selections, Beeline has long been a familiar face whenever a VMS or VMS/MSP is up for consideration, both in North America and globally — especially in scenarios where technology is an essential consideration to the buyer.

As of Q3 2018, Spend Matters SolutionMap contains more than 1,250 functional and customer satisfaction benchmarks encompassing more than 50 procurement software companies. In our first SolutionMap release for contingent workforce and services procurement, nine providers participated in our rigorous evaluation and rating process. Among these nine, Beeline, aside from having significant critical mass, is also the last independent provider remaining in the sector that is not part of a larger source-to-pay (S2P) or ERP parent. So as the last independent solution standing, how does Beeline stack up to its peers? Where does it stand out most, how does it help “set the bar” and why should this matter for procurement and HR organizations?

Join us in exploring what makes Beeline great, based on the latest functional and customer SolutionMap benchmarks from Q3 2018.

“What Makes It Great” is a recurring column that shares insights from each quarterly SolutionMap report for SolutionMap Insider subscribers. Based on both our rigorous evaluation process and customer reference reviews, each brief offers quick facts on the provider, describes where it excels, provides hard data on where it beats the SolutionMap benchmark and concludes with a checklist for ideal customer scenarios in which procurement, finance and supply chain organizations should consider it.

Simfoni: What Makes It Great (Spend Analytics SolutionMap Analysis)

Spend analytics tools that stagnate age quickly. But solution providers that listen to customers, practice agile software development and bring a deep knowledge of procurement can flank a large cross section of incumbents — quickly.

Simfoni, one of the top-ranked spend analytics software providers by both Analyst and Customer scoring in the Spend and Procurement Analytics SolutionMap, is a case in point. Founded in 2015, Simfoni delivers above-the-benchmark performance in numerous functional areas and is convincingly a Value Leader across all spend analytics buying personas. Join us in exploring what make Simfoni great, based on the latest functional and customer SolutionMap benchmarks from Q2 2018.

“What Makes It Great” is a recurring column that shares insights from each quarterly SolutionMap report for SolutionMap Insider Subscribers. Based on both our rigorous evaluation process and customer reference reviews, each brief explains how the provider excels and where it beats the SolutionMap benchmark, concluding with a checklist for ideal customer scenarios in which procurement, finance and supply chain organizations should consider the vendor.

Q3 2018 SolutionMap Release Notes: Contingent Workforce & Services (CW/S) Enterprise Technology Solutions — Temp Staffing, Contract Services/Statement of Work (SOW), Independent Contract Workers (ICW)

Q3 2018 marks the very first research cycle and the inaugural publication of Spend Matters’ Contingent Workforce & Services (CW/S) “enterprise technology” SolutionMap, addressing the sourcing and management of three underlying categories: Temp Staffing, Contract Services/Statement of Work and Independent Contract Workers (ICW).

The providers in the Q3 2018 CW/S SolutionMap include: Beeline, DCR Workforce, Field Nation, SirionLabs, TalentNet, TalonFMS, Upwork Enterprise, Vndly, and WorkMarket (ADP).

Given our procurement orientation, we evaluate “enterprise technology” vendors within a source-to-pay (S2P) reference model. In other words, we look at vendors in terms of their (specifically focused or more comprehensive) capabilities that address some or all enterprise requirements that arise within a S2P life-cycle (i.e., from supplier sourcing to worker or supplier payment).

In this first CW/S research cycle, there was limited participation in the Temp Staffing and Contract Services/SOW SolutionMap categories, where we encountered conservatism and uncertainty among many of the “established” vendors. However, there was — and continues to be — a much more vibrant interest in participation by vendors in the emergent Independent Contract Workers (ICW) SolutionMap category.

Over time, we hope that more “established” players will participate in and draw benefit from the SolutionMap process. In the meantime, just getting out of the gate, we have gathered extensive business profile information, received well over 30 client reference surveys and have assigned scores to specific solution capabilities (RFI line items) ranging from well over 100 to about 300, depending upon how many SolutionMap categories a particular vendor participated in.

Q3 2018 SolutionMap E-Procurement, Invoice-to-Pay and Procure-to-Pay Release Notes

This Spend Matters SolutionMap Insider Release Note provides insight into the Q3 2018 SolutionMap release for E-Procurement, Invoice-to-Pay (I2P) and Procure-to-Pay (P2P), reviewing the process that we follow and highlighting what has changed since the last release.

The Q3 2018 SolutionMap release saw a number of changes from the Q2 2018 release. This includes the addition of the following new providers: ProProcure (ePRO), BirchStreet (ePRO, and a new appearance in I2P) and Jaggaer Direct (previously Pool4Tool in Q2 2017). Additionally, a number of providers have received updated scoring based on the submission and demonstration of new production technology release capabilities. In addition, the Procure-to-Pay customer reference set added 36 new individual customer references in Q3.

This SolutionMap Insider research note provides insight into these and additional changes in the Q3 2018 SolutionMap release.

Q3 2018 SolutionMap Release Notes: Sourcing, Spend Analytics, SRM, CLM and Strategic Procurement Technology Suites

This Spend Matters SolutionMap Insider release note provides insight into the Q3 2018 SolutionMap release for Sourcing, Spend and Procurement Analytics, Supplier Relationship Management & Risk, Contract Lifecycle Management, and Strategic Procurement Technologies Suite SolutionMaps, reviewing the process we follow and highlighting what has changed since the last release.

Within the individual areas covered in this brief, the following providers have been added to the Q3 2018 release: Allocation in Sourcing and Supplier Management, APEX Analytix in SXM (Supplier Management), Coupa is participating in Spend Analytics for the first time, and SirionLabs has been added to CLM (Contract Lifecycle Management).

Additionally, providers such as Jaggaer (including Jaggaer Advantage, Jaggaer Direct, and Jaggaer Indirect), SAP Ariba, Simfoni, and SpendHQ have received updated scoring following the submission and demonstration of new capabilities based on production releases of individual modules. (Non-GA capabilities are not considered in SolutionMap scoring.) Perhaps most important, over 76 new or refreshed customer references were added in the Strategic Procurement Technology areas for Q3.

This SolutionMap Insider release note explores these and additional changes in the Q3 2018 SolutionMap release.

Q3 2018 SolutionMap Release Notes: Source-to-Pay (S2P)

This Spend Matters SolutionMap Insider Release Note provides insight into the Q3 2018 SolutionMap release for Source-to-Pay, reviewing the process that we followed for this quarter’s release.

The providers in the Q3 2018 Source-to-Pay SolutionMap include Determine, GEP, Ivalua, SAP Ariba, SynerTrade and Zycus. All of these providers were required to participate in SolutionMap for each underlying module, as well. These individual areas include Sourcing, Spend and Procurement Analytics, Supplier Relationship Management & Risk, Contract Lifecycle Management, E-Procurement and Invoice-to-Pay. All of these providers are also included in the individual Strategic Procurement Technologies (SPT) and Procure-to-Pay (P2P) suite views.

This SolutionMap Insider research note provides insight into these and additional considerations in the Q3 2018 SolutionMap release. The Source-to-Pay customer data set is composed of a subset of the 500+ individual organization references included in the overall SolutionMap scoring as of Q3 2018*.

*Customers using more than one module that a vendor provides can opt to fill out a single survey within each individual suite area (e.g., a customer using two modules for P2P and four modules for SPT would only need to fill out two surveys).

Hiperos (Opus): What Makes it Great (Supplier Management SolutionMap Analysis)

Hiperos (an Opus Company) is one of the most widely used third-party management solutions in the market today, albeit with a focus primarily on services and indirect suppliers. It is also the highest-performing vendor on a functional basis for the Turn-Key persona in the Q2 2018 Supplier Management SolutionMap, as well as a customer favorite in all five personas.

But Hiperos is not just a third-party management compliance tool. It delivers a broad set of supplier management capabilities focused on the management of all types of vendor relationships, including strategic suppliers, across the broader lifecycle of engagement and is a top vendor in such speciality areas as supplier performance management and supplier information management. It’s also an integrated supply and contract risk management solution in its own right.

What Makes It Great” is a recurring column that shares insights from each quarterly SolutionMap report for SolutionMap Insider subscribers. Based on both our rigorous evaluation process and customer reference reviews, each brief offers quick facts on the provider, describes where it excels, provides hard data on where it beats the SolutionMap benchmark and concludes with a checklist for ideal customer scenarios in which procurement, finance and supply chain organizations should consider it.

Keelvar: What Makes It Great (Sourcing SolutionMap Analysis)

The e-sourcing software market is crowded and fragmented. In the Q2 2018 SolutionMap alone, Spend Matters featured 16 of the top strategic sourcing solutions. Yet within this supply base for e-sourcing tools, one of the areas few software providers have emphasized is sourcing optimization — a critical capability for unlocking new levels of value from procurement.

Businesses interested in engaging e-sourcing providers with optimization capability have historically faced steep pricing and a high usability bar as the cost of entry. But times are changing. New sourcing optimization solutions are coming into the market that balance capability, usability and price in a package that can augment or even replace other e-sourcing tools.

Keelvar, a relatively new entrant in the e-sourcing sector, is one such company. Within the Q2 2018 Sourcing SolutionMap, Keelvar stands out from the crowd on numerous fronts. It is both a high scorer across a range of technological capabilities and a customer favorite for multiple buying personas. Keelvar’s SolutionMap performance provides compelling evidence that the company is a must-shortlist candidate for every customer considering an e-sourcing solution — especially those considering sourcing optimization software.

“What Makes It Great” is a recurring column that shares insights from each quarterly SolutionMap report for SolutionMap Insider subscribers. Based on both our rigorous evaluation process and customer reference reviews, each brief offers quick facts on the provider, describes where it excels, provides hard data on where it beats the SolutionMap benchmark and concludes with a checklist for ideal customer scenarios in which procurement, finance and supply chain organizations should consider it.