Author Archives: Spend Matters Analyst Team



Procure-to-Pay (P2P) SolutionMap℠: 8 Vendors Ranked by Practitioner Persona

Huzzah! The rankings and comparative graphics for the third and final solution area — procure-to-pay (P2P) suites — of our SolutionMap℠ Q2 2017 report have finally arrived. With these last 6 'quadrant'-like comparisons, the Spend Matters Analyst team has now provided a holistic look at a number of technology vendors providing e-procurement and invoice-to-pay solutions, as well as procure-to-pay suites.

What You Need to Know About SolutionMap

  • Participating vendors are scored both on Solution Capability and on Customer Value.
  • SolutionMap features vendor rankings based on common procurement organization “personas” (more below).
  • The SolutionMap will be updated quarterly to actively reflect market developments.
  • SolutionMap graphics and high-level summaries are available for free and we encourage you to re-post and share them with your network.
  • If interested in digging deeper into the back-end data and listings of typical user requirements, vendor selection tips and background on the vendor rankings, subscribe to Spend Matters PRO for full access.

What Say? Personas?

No two procurement organizations are alike. Each has its own “persona” that reflects not only its own value proposition and engagement approach, but also the stakeholders it serves. The same principle holds true of procure-to-pay (P2P) application providers. Each has a persona that reflects its value proposition, solution strategy and targeted customer segments.

Procurement organizations should seek providers whose personas best align to theirs. Here are our six personas:

  • Nimble
  • Deep
  • DIY
  • Mega
  • ERP Wrapper
  • Industry

More detail on these in the full article — log in or sign up for FREE below.

The Procure-to-Pay SolutionMap – Q2 2017



Access the additional 5 graphics by persona (including an all-in-one PDF) and a summary of the personas' key criteria in the full article.

Vendor Summary Report: Procure-to-Pay SolutionMap℠ Q2 2017

This SolutionMap analyzes a select group of procure-to-pay solution providers. It is part of our Q2 2017 SolutionMap report series, also featuring e-procurement and invoice-to-pay solution providers individually (including an expanded set of providers in each area).

Spend Matters tracks more than 50 procure-to-pay solution providers. This analysis features many of the largest procure-to-pay providers, specifically Coupa, Determine, GEP, Ivalua, Pool4Tool, SAP Ariba, Vroozi and Zycus. We will be adding additional providers for the Q3 and Q4 2017 updates (as well as in 2018 and beyond).

SolutionMap ratings provide comparative rankings and insight into how each provider scored from a solution and customer value perspective. It provides a breakdown of solution scoring for each vendor on the category level (e.g., catalog management, shopping/requisitioning, ordering/order management, receiving, supplier network, configurability, technology/architecture and services, invoice structure/capture, invoice collaboration and compliance, additional invoicing technology components, financing/payment, supplier network, configurability, technology/architecture and services). It also provides insight into how customers scored procure-to-pay vendors (e.g., likelihood of recommending the provider, level of value perceived, business value, ability to meet expectations, deployment speed, ROI, TCO and innovation).

Solution scoring is based on analysis of individual vendor capability, including in-depth tech reviews, a highly detailed Spend Matters RFI, and live demonstrations and Q&A by the Spend Matters team. The Customer Value score stems from aggregated direct customer input (survey based).

While Spend Matters does not recommend that existing and potential customers of providers use technology and customer scoring alone to shortlist or evaluate technology providers, the insight, along with SolutionMap’s persona-based ratings, provides a point-in-time perspective that may be useful as either a starting point in an evaluation or a contributing factor to a formal software selection process.

More detailed information on comparative technology subcategory-level scoring can be found in individual Spend Matters PRO SolutionMap Vendor Analyses (publishing in April 2017). Spend Matters reserves its most granular level of scoring and analysis for its practitioner advisory clients, and we invite procurement organizations to contact us for more information.

Invoice-to-Pay (I2P) SolutionMap℠: 10 Vendors Ranked by Practitioner Persona

This particular SolutionMap charts a select group of invoice-to-pay (I2P) solution providers. It is part of our Q2 2017 SolutionMap report, also featuring e-procurement solution providers and procure-to-pay suites (coming next week).

What You Need to Know About SolutionMap

  • Participating vendors are scored both on Solution Capability and on Customer Value.
  • SolutionMap features vendor rankings based on common procurement organization “personas.”
  • The SolutionMap will be updated quarterly to actively reflect market developments
  • SolutionMap graphics and high-level summaries are available for free and we encourage you to re-post and share them with your network
  • If interested in digging deeper into the back-end data and listings of typical user requirements, vendor selection tips and background on the vendor rankings, subscribe to Spend Matters PRO for full access.

The Invoice-to-Pay SolutionMap – Q2 2017

Access the additional 5 personas (including an all-in-one PDF), a summary of their key criteria and more detailed info in the full article.

Vendor Summary Report: Invoice-to-Pay SolutionMap℠ Q2 2017

invoice

This SolutionMap analyzes a select group of invoice-to-pay solution providers. It is part of our Q2 2017 SolutionMap report series, also featuring invoice-to-pay solution providers and procure-to-pay suites.

Spend Matters tracks more than 50 procure-to-pay solution providers. This analysis features many of the largest invoice-to-pay providers, specifically Coupa, Determine, GEP, Ivalua, Invocus, Pool4Tool, SAP Ariba, Taulia, Tradeshift and Vroozi. We will be adding additional providers for the Q3 and Q4 2017 updates (as well as in 2018 and beyond).

SolutionMap ratings provide comparative rankings and insight into how each provider scored from a solution and customer value perspective. It provides a breakdown of solution scoring for each vendor on the category level (e.g., invoice structure/capture, invoice collaboration and compliance, additional invoicing technology components, financing/payment, supplier network, configurability, technology/architecture and services). It also provides insight into how customers scored invoice-to-pay vendors (e.g., likelihood of recommending the provider, level of value perceived, business value, ability to meet expectations, deployment speed, ROI, TCO and innovation).

Solution scoring is based on analysis of individual vendor capability, including in-depth tech reviews, a highly detailed Spend Matters RFI, and live demonstrations and Q&A by the Spend Matters team. The Customer Value score stems from aggregated direct customer input (survey based).

Trade Extensions and Coupa Acquisition Analysis: Customer and Partner Recommendations

Tradeshift Baiwang

This Spend Matters PRO brief, part of a series analyzing Coupa’s acquisition of Trade Extensions (see also here and here), provides recommendations for Trade Extensions and Coupa customers and partners surrounding the acquisition. 

Spend Matters has spoken or met with many of Trade Extensions’ largest customers in recent years (most of which prefer to remain unnamed) and the most advanced organizations view it as the tool that affords the highest degrees of competitive advantage across the procurement technology spectrum relative to peers in as much as how it is used than what it has the potential to do. This is key. In fact, there are material levels of diversity among Trade Extensions users even in the same industry. Many customers expose some parts of Trade Extensions’ potential yet could get away with another optimization solution for at least some of their events, if not all. Yet best-in-class procurement organizations unleash its full potential to drive competitive sourcing and supply chain advantage.

Whether you view Trade Extensions and sourcing optimization at this level or more tactically, this Spend Matters PRO brief provides insight and recommendations into the combination of the two providers. It is divided into three sections: Trade Extensions customer recommendations, Coupa customer recommendations and partner recommendations.

Coupa to Acquire Trade Extensions: Solution and Market Analysis

data analytics

This Spend Matters PRO brief provides a solution and market analysis of Coupa’s announced acquisition of Trade Extensions. Based on subscriber feedback, we’ve already been asked to go into details about what makes Trade Extensions’ optimization capability different from Jaggaer ASO (formerly CombineNet), BravoSolution, Keelvar, Determine/Iasta and Emptoris (IBM).

In addition, this brief offers a broader market-based analysis of the acquisition. As always, we invite Spend Matters PRO advisory customers to reach out to us for more insight behind our thinking and also to discuss if Trade Extensions is right for them (as well as alternatives). We will publish a separate customer and partner analysis PRO research brief later this week.

Given our knowledge and background in this market, we tried to think of an analogy to describe the combination of Coupa and Trade Extensions’ strategic sourcing capability. We think we’ve got a good one. However, we’ll share this analogy at the end of this research brief. First, to focus on what really matters, we’ll delve into some of the less superficial solution, customer and market analysis.

E-Procurement SolutionMap℠: 14 Vendors Ranked by Practitioner Persona

Behold, Spend Matters’ very first SolutionMap℠. This particular SolutionMap charts a select group of e-procurement solution providers. It is part of our Q2 2017 SolutionMap report, also featuring invoice-to-pay solution providers and procure-to-pay suites.

What You Need to Know About SolutionMap

  • Participating vendors are scored both on Solution Capability and on Customer Value.
  • SolutionMap features vendor rankings based on common procurement organization “personas.”
  • The SolutionMap will be updated quarterly to actively reflect market developments
  • SolutionMap graphics and high-level summaries are freely available and we encourage you to re-post and share them with your network
  • If interested in digging deeper into the back-end data and listings of typical user requirements, vendor selection tips and background on the vendor rankings, subscribe to Spend Matters PRO for full access.

The E-Procurement SolutionMap – Q2 2017

Access the additional 5 personas (including an all-6-in-one PDF), a summary of their key criteria and more detailed info in the full article.

Future of Emptoris Within IBM Unclear Due to Recent Departures, Other Uncertainties

The Spend Matters team has learned the situation of the Emptoris business unit within IBM appears to be in flux, according to several sources. Spend Matters received a briefing from IBM in Q4 2016, during which time the company shared a number of 2016 enhancements Emptoris had made to its product suite focused on usability. Yet recent events suggest the overall future of Emptoris within the IBM portfolio remains uncertain. Spend Matters has spoken to numerous customers, partners and others close to the organization in recent days and has learned about significant changes that appear to be taking shape.

Tradeshift and IBX: Partner, Customer and Competitive Analysis

change of control clauses

The combination of Tradeshift and IBX changes the procure-to-pay (P2P) competitive landscape. Last week, we reported on the transaction and offered an initial analysis of what IBX will bring to Tradeshift. This Spend Matters PRO research brief provides an initial analysis for current and potential customers and partners of Tradeshift and IBX. It also provides insight and analysis on how the transaction will alter the competitive landscape.

Solution Analysis: What IBX Brings to Tradeshift and How the Combined Provider Stacks Up

Tradeshift announced earlier this week it would acquire IBX Business Network from Capgemini, the previous owner of the procurement technology and supplier network provider. Spend Matters analysts Xavier Olivera and Jason Busch recently had the chance to speak to the Tradeshift team about the acquisition. They, along with other members of the Spend Matters research team, have spent time reviewing IBX’s source-to-pay solution in detail.

This Spend Matters PRO analysis provides an expert solution perspective on what IBX brings to Tradeshift, including IBX’s strengths in the e-procurement area. It also provides a brief discussion on how Tradeshift plans to integrate IBX into its solution portfolio, including planned (rapid) migration. Finally, it includes a March 2017 SWOT framework and March 2017 summary company analysis and graphical comparative overview of Tradeshift’s solution footprint and capability (inclusive of IBX) across the source-to-pay continuum in the sourcing, analytic, contract management, supplier management, e-procurement and invoice-to-pay functional areas.

Additional Spend Matters PRO analysis to follow in a subsequent research brief will include customer recommendations, partner recommendations and an analysis of the changing competitive landscape for source-to-pay suites, networks and platforms. Additional Spend Matters news coverage will share what we learned from our discussions with the Tradeshift team following the announcement.

Beyond the Traditional SRM Scorecard: Supplier Management Metrics to Diagnose Your Supplier Management Operations (Part 1: Search and Enablement)

In recent years, prominent procure-to-pay (P2P) providers have increasingly offered opt-in peer benchmarking capabilities. This newly available data has changed the way consultants and advisors evaluate procurement performance. Benchmarks and key performance indicators (KPIs) once analyzed on a periodic basis, for instance, are now becoming embedded into procurement processes and continuously updated with new information as it becomes available.

Because of this, procurement organizations are becoming increasingly aware of the benefits measuring performance based on a standard set of benchmarks and KPIs can bring to overall P2P performance. Yet the same cannot be said of supplier management activities, despite the significant cost and risk they pose to procurement. In fact, Spend Matters has found that most procurement organizations are not yet measuring a complete set of KPIs to manage the lifecycle of supplier activities and associated supplier information. Solution providers have not helped this situation, either, instead glossing over supplier management in favor of KPIs and peer benchmarking services in core transactional procurement areas.

It’s time to change this. To give procurement organizations operational metrics that mirror the KPIs available in P2P, this multipart Spend Matters PRO series provides an action guide for measuring and quantifying some of the benefits of "day in the life" operational supplier management activities. It also provides a roadmap and foundational input for building a business case to support these initiatives, including investments in dedicated technology solutions and tactical KPIs for managing them.

Part 1 of this series offers diagnostic KPIs for self-assessing supplier search and enablement performance. For each metric, we include commentary and insight on why it matters to procurement, guidance on enablement and measurement, suggestions for procurement technology systems that can be used for support and variable inputs for tracking.

We also encourage all Spend Matters readers, including non-Spend Matters PRO subscribers, to download our recent 2017 landscape definition and overview on supplier management and supply risk management, which provide details on the different technical components of these solution areas.

Coupa Acquires Spend360, Adds Best-in-Class Spend Classification Capability to its Suite

Coupa announced early Tuesday it had acquired Spend360 International Ltd., a best-in-class spend classification vendor. Coupa “has acquired substantially all of the assets of Spend360 International Ltd. to help companies digitize antiquated processes for data classification,” the company said in the acquisition announcement. Coupa noted the acquisition closed in December 2016 and that financial terms were not disclosed. Further, “Coupa expects the capabilities from Spend360 to be made available to select Coupa customers later this year. As part of the acquisition, the Spend360 team has joined Coupa to continue developing forward-thinking approaches for data classification and predictive insights.”