Author Archives: Stefan Zorn



The Services Procurement Machine is Broken — Here’s Why You Should Trade it in for a New Approach

Channel the original Apple Macintosh ad. Remember the people staring into the screen before our hero destroyed it? They weren’t just nameless faces in some Orwellian dystopia. They were procurement team members tasked with buying services. Category managers led astray by a misguided authoritarian philosophy. Call them part of the services procurement machine, if you will.