Author Archives: Xavier Olivera



Turbocharging E-invoicing Through the Supplier Network Value Proposition

e-invoicing

As we discussed in the first part of this e-invoicing research brief, there are many more goals of automating the invoicing (and invoice receiving) process than simply driving process efficiency. Indeed, advanced e-invoicing deployments now go far beyond the plumbing required to automate the issuance, workflow and approval of an invoice in a streamlined manner with as few accounts payable touch points as necessary (not to mention providing suppliers with greater visibility throughout the process). Today, supplier networks have emerged to extend the value proposition of basic e-invoicing to a number of new areas, including the better management of working capital (and much more). In the second part of this series, we discuss how supplier networks are extending the e-invoicing value proposition, advanced scenarios that e-invoicing and network providers are starting to enable today and who some of the key vendors in the space are, including specialists, suite providers and regional solutions.

How E-Invoicing Extended Procurement’s Influence with Accounts Payable

e-invoicing

Editor's note: This is a refresh of our 2016 series on e-invoicing's influence on procurement-accounts payable relationships, which originally ran on Spend Matters PRO.

In this Spend Matters Plus research brief, we examine how procurement, through the use of technology, has extended its range of influence from its own processes to accounts payables and made electronic invoicing and supplier connectivity instrumental in the outcome of what we now call procure to pay (P2P). We also discuss the evolution of the purchasing function up to the integration of e-invoicing, the value proposition of e-invoicing, its challenges, what we see coming in the e-invoicing market and, finally, who some of the solution players are within the space.

Coupa Pay: Solution Review and Analysis

Spend Matters has analyzed dozens of solutions that span procurement and payables processes. This includes procure-to-pay (P2P), invoice-to-pay (I2P) and accounts payable automation solutions. Yet while each of these technology areas extends transactional capability into payments to some extent, each solution targets this area in a different manner. Some of this has to do with the way individual vendors explain their value propositions to customers and have built products based on their unique vantage point. And in an upcoming series on Spend Matters PRO, we will analyze the ways various vendors make the case for their approach to B2B payments (one model/size does not fit all!)

Today, however, we look at one vendor which is continuing to extend its P2P and I2P software to payments: Coupa. The provider's rapidly evolving solution, Coupa Pay, is unique on multiple levels both for what components it combines and also because it follows Coupa’s “unified” approach – which we will explore in this research brief in more detail.

Coupa Pay targets the payment process in a unique manner, and the combination of payment mechanisms, such as virtual credit cards (v-cards) and early payments, can become more effective through adoption and scale, through such a unified approach that extends the capability of procurement and finance (AP) functions. For Coupa, specifically, this concept falls under the domain of its vision for full business spend management (BSM) which may sound like jargon on the surface, but has some real merit as you unravel the marketing behind it and get into the actual solution.

What’s perhaps most interesting about Coupa’s approach to payments in particular is that the provider has identified the payment process gaps where it can generate better value to the business, rather than just satisfy an operational activity such as payments to suppliers or the reimbursement of expenses to employees.

This Spend Matters PRO research brief explores Coupa Pay — what it is, how it works and where it stands out from competitors.

Exploring ‘Total Cost’ as a Productivity KPI for the P2P Process

Total cost of ownership of the procure-to-pay process is not simply about measuring the costs associated with acquiring a P2P platform, it’s about tracking all P2P processes and managing them as a business key performance indicator. Managed well, the TCO P2P KPI can positively impact the bottom line of any business. Many organizations think that when acquiring a P2P platform, a firm business case needs to be constructed based on the total cost of the platform and high-level benefits that are reasonably achievable. But there’s actually a more effective way to think about the cost and returns of P2P technology. In this Spend Matters Plus brief, we explore this new way of measuring P2P returns and cost through a modified TCO approach.

Best Practices for Your P2P Implementation Project And How to Keep it From Becoming a Nightmare

complex sourcing

Editor's note: This is a refresh of our 2015 series on running a successful P2P implementation, which originally ran on Spend Matters PRO. Read Part 1 here.

In the Spend Matters webinar “Nightmare on Procurement Street,” we discuss how to successfully implement a procure-to-pay solution (P2P) and avoid the process from turning into a terrible experience. This 2-part Spend Matters Plus series lays out what tips we suggested for procurement organizations embarking on a P2P project. This is not meant to be an all-inclusive, step-by-step implementation guide, however. We simply want to share our best practice ideas based on our experience and our discussion in the webinar. Today, we will focus specifically on project management as a procurement responsibility, as well as ensuring finance and accounts payable (A/P) are included in the P2P implementation project. Other areas we will cover are remembering the importance of supplier integration, system testing and user training in the P2P process.

BirchStreet Systems: Vendor Snapshot (Part 3) — Summary and Competitive Analysis

The hotel, hospitality, restaurant, casino and food manufacturing industries have a range of specialized procurement technology requirements, especially in the procure-to-pay area. But what are these, and more important, how does the market leader in the sector, BirchStreet Systems, stack up to alternatives in the market?

Part 1 of Spend Matters PRO Vendor Snapshot provided a company and detailed solution overview, as well as a recommend fit list of criteria for firms considering BirchStreet. Part 2 focused on its strengths and weaknesses, providing facts and expert analysis to help procurement organizations decide whether they should consider the vendor.

In our third and final installment, we provide a SWOT overview of BirchStreet as a whole, a comparative and competitive market overview, and provide some final summary analysis and recommendations for organizations that might consider BirchStreet as a potential solution partner.

BirchStreet Systems: Vendor Snapshot (Part 2) — Product Strengths and Weaknesses

This Spend Matters PRO Vendor Snapshot explores BirchStreet Systems' strengths and weaknesses, providing facts and expert analysis to help procurement organizations decide whether they should consider the vendor. Part 1 of our analysis provided a company and detailed solution overview, as well as a recommend fit list of criteria for firms considering BirchStreet. The third part of this series will offer a SWOT analysis, user selection guide, competitive alternatives, and additional evaluation and selection considerations.

BirchStreet Systems: Vendor Snapshot (Part 1) — Background and Solution Overview

services sector

While BirchStreet Systems, a 16-year-old provider of purchase-to-pay solutions, is best known as a provider with deep expertise in the hospitality industry, followers of Spend Matters SolutionMap know the company offers more than just vertical-specific functionality. In fact, based on its performance in the Q4 2018 E-Procurement and Procure-to-Pay SolutionMaps, BirchStreet consistently holds its own, from a feature/function perspective, with other solutions taking a more horizontal approach, including SAP AribaCoupaDetermineGEP, Ivalua, Jaggaer, SynerTrade and Zycus.

This Spend Matters PRO Vendor Snapshot provides an overview of the BirchStreet Systems, along with facts and expert analysis to help buying organizations evaluate the vendor. Part 1 of our analysis provides a company background and detailed solution overview, as well as a summary recommended fit suggestion for when organizations might want to consider BirchStreet. The rest of this multipart research brief will cover product strengths and weaknesses, competitors and SWOT analysis, user selection guides, insider evaluation and selection considerations.

How to Keep Your P2P Implementation Project From Turning Into a Nightmare (Part 1)

Editor's note: This is a refresh of our 2015 series on running a successful P2P implementation, which originally ran on Spend Matters PRO.

In the webinar “Nightmare on Procurement Street,” we discussed best practices surrounding a procure-to-pay (P2P) implementation project. Webinar speakers were myself, Spend Matters Chief Research Officer Pierre Mitchell, GEP Worldwide Senior Manager Santosh Reddy and Senior Manager of Technology Product Marketing Paul Blake. This first of a multi-part Spend Matters PRO research brief will examine how to avoid a P2P implementation project from turning into your worst nightmare. While not an all-inclusive implementation guide, the brief points to some important steps that are necessary to conducting a successful P2P implementation.

Wax Digital: Vendor Snapshot (Part 3) — Summary and Competitive Analysis

We can count on two hands the number of independent source-to-pay providers left in the global market with sufficient breadth and depth of capabilities to fully earn the moniker of “suite provider.” Wax Digital is one of them. But don’t fret if you’ve not encountered them yet.

In Part One of this Vendor Snapshot, we introduced you to the firm — a source-to-pay provider from the UK that you may not be familiar with, especially since it has not yet participated in SolutionMap (although that changes this quarter). Then in Part Two, we dove in deep and examined, in detail, all of the strengths and weaknesses of this widely deployed source-to-pay platform that is just becoming known in North America.

Wax Digital is a particular provider to note among others, as it one of the few providers that offers a relatively complete, integrated, source-to-pay offering on one code base that is already used globally in over 100 countries. Maybe vendors tout “one platform” when in fact their solutions do not work as seamlessly together as claimed.

Now, today, in our third and final installment in this Vendor Snapshot series, we provide a SWOT overview of Wax Digital as a whole, a comparative and competitive market overview, and provide some final summary analysis and recommendations for organizations that might consider Wax Digital as a potential solution partner.

Wax Digital: Vendor Snapshot (Part 2) — Product Strengths and Weaknesses

In Part 1, we introduced you to Wax Digital, a source-to-pay provider from the UK that you may not be familiar with, especially since it has not yet participated in Solution Map (although that changes this quarter). Wax Digital is a provider of note as it is one of the few providers that has a relatively complete, integrated, source-to-pay offering on one code base that is already used globally in over 100 countries. In our last article, we overviewed some of the key parts of Wax Digital’s platform. In this post, we dive into its strengths and weaknesses.

Wax Digital: Vendor Snapshot (Part 1) — Background & Solution Overview

Some vendors prefer to wax poetic. Others prefer to wax digital. One such source-to-pay provider likes waxing digital so much, that it even calls itself Wax Digital. And it is our latest source-to-pay vendor to get the in-depth PRO treatment here on Spend Matters (before its debut in Q4 SolutionMap).

By now you are all familiar with its primary source-to-pay competitors, including SAP Ariba, Coupa, Determine, GEP, iValua, Jaggaer, SynerTrade and Zycus, as they have been covered extensively on PRO and appear in the SPT & S2P solution maps, and while you are quite familiar with the American S2P providers (Ariba, Coupa, Determine, GEP, Jaggaer and Zycus) and now the European S2P providers (iValua and SynerTrade), you're likely not as familiar with their English counterparts, namely Proactis and Wax Digital, as they have not had as much exposure in recent years. And Wax Digital is definitely a provider that should make your familiarization list.

Wax Digital, which has been around for almost two decades, is one of the largest European providers of source-to-pay solutions, with users in over 100 countries around the globe. It is available in 15 languages out of the box and supports all currencies under ISO 4217 for its 250,000+ global users.

Part 1 of this analysis provides a detailed company background and detailed solution overview, as well as a summary recommended fit for when organizations should consider Wax Digital. The remaining parts of this research brief will dive into product strengths and weaknesses, competitor and SWOT analyses, and insider evaluation and selection considerations.