The Analysis Category

Coupa and Hiperos: Customer Recommendations [PRO]

This Spend Matters PRO research brief provides analysis in support of Hiperos and Coupa customers following this week’s news that Coupa is acquiring Hiperos.

We’ve examined the implications of the deal on the supplier management landscape and done a head-to-head comparison of the providers.

Now this brief includes recommendations for immediate steps and longer-term considerations that are generic to procurement technology M&A transactions in general — such as change of control clause implications — and specific to this acquisition.

We encourage Spend Matters PRO practitioner clients who are using or considering Hiperos to contact us for more information on how the acquisition could affect them.

Now read on to get the customer/prospect recommendations for Hiperos and Coupa.

Coupa and Hiperos: Supplier Management, Compliance and Risk Landscape Implications [PRO]

This Spend Matters PRO brief explores the competitive implications of the Coupa-Hiperos transaction on the supplier management landscape. The analysis includes summary sector M&A implications and summary landscape/competitive implications. It also explores the potential impact on closer competitors to Hiperos (e.g., Aravo), more distant, network and community oriented peers (e.g., Achilles, Avetta, Browz, etc.); and “sleeping giants” on the periphery of the market such as D&B and Thomson Reuters.

Perhaps most relevant of all, as “compliance as a service” becomes more commonplace as a component of source-to-pay systems in areas ranging from supplier qualification to transactional/invoicing areas, we believe these latter groups may begin to come into contact with Coupa for the first time as the worlds of supplier intelligence and hybrid software, network and compliance collide in a networked manner across various industries.

Coupa vs. Hiperos: Supplier Management Head-to-Head Comparison

With news this week that Coupa is buying Hiperos, it’s time for a head-to-head comparison. The providers could not be more different in the pragmatic application of their supplier management technology to solving different procurement challenges. But on paper, both providers offer broad-based supplier management capability. And both deliver functional capability that (usually) meets or exceeds the functional benchmark for each of the areas that make up Spend Matters’ Q4 2018 Supplier Relationship Management and Risk SoultionMap. Join us in this unfiltered SolutionMap results analysis from our Q4 2018 dataset, along with the commentary of the Spend Matters analyst team. These head-to-head columns share the insights of each quarterly SolutionMap report for SolutionMap Insider Subscribers, providing unique comparative cuts of SolutionMap benchmark data along with the trademark quips that Spend Matters was better known for in its early years. So buckle your seat belt, prepare for some real data and expect a few sparks to fly as we pit Coupa and Hiperos against each other in the supplier management evaluation ring to understand where each provider is the most appropriate fit.

Not yet an Insider member? Here’s a preview: In a majority of supplier management categories which include master data management (MDM), supplier information management (SIM), supplier portal, supplier initiative management, technology, configurability and services — Coupa convincingly comes out on top. But Hiperos shines in specific areas that make it an ideal fit to enable specific supplier and third-party compliance and risk management scenarios.

Overall, the results suggest that the right solution will vary based on different organizational requirements. You’ll get no argument from us that supplier management selection processes will reward procurement organizations that tailor provider selection to their specific needs. But despite this (needed) debate, the Spend Matters team sees how combining these two solutions offers the potential for the proverbial — yet often elusive — “1+1 = 3” in M&A by enabling procurement, IT, finance and other teams to work together to manage their collective supply base while reducing overall risk. As we’ve noted before, “Using a holistic approach to managing suppliers and spend can shine a proactive light on vulnerabilities, while reducing risk and protecting brand reputation.”

But how will each product enable this? Let’s dig in and put Coupa and Hiperos supplier management capabilities head-to-head.

Coupa buying Hiperos: Acquisition Facts, Analysis and Insight [PRO]

Just this morning Coupa announced it was acquiring Hiperos as a carve-out transaction from Opus, which previously owned the supplier management, compliance and risk management solution provider. This Spend Matters PRO analysis provides background and quick facts on Hiperos. It also offers analysis and insight on what the transaction brings to Coupa from a capability perspective and attempts to answer the question: Why Hiperos?

Subsequent Spend Matters subscription briefs (PRO and SolutionMap Insider) will provide insight and analysis of the transaction by exploring the competitive implications of the acquisition for the supplier management and compliance market, offering additional customer insight and recommendations and providing a “Head-to-Head” analysis of Coupa and Hiperos from a supplier-management capability perspective.

Read this briefing to find out more about what Coupa is getting and possible reasons behind the Hiperos deal.

Procurement and Insider Trading: What You Need to Know [Plus+]

Procurement has increasing access to multiple levels of insider information. And just as we have seen enforcement impacting procurement and supply chain activities centered on FCPA compliance, it is likely an increasing set of activities tied to potential information leaks in the capital markets area will come under increased scrutiny as well. In the first installment of this Spend Matters Plus research brief examining the potential for insider trading based on procurement information, we covered lessons from other areas of the business as well as introducing the types of insider information that could be acted on by those inside the company or shared with external hedge funds or other parties. In this installment, we explore what you need to know about the potential for procurement and insider trading based on increasing data availability within procurement and supply chain organizations and key action steps you can take to prevent breaches.

E-Procurement Catalog Management and Search: Introduction and Tradeshift Analysis (Part 1)   [PRO]

Most of the leading solution providers featured in the E-Procurement and Procure-to-Pay SolutionMaps can handle many of the nuances required of search and catalog management. For all of the gory details of what comprises catalog management and why it matters as part of an e-procurement system, we encourage PRO subscribers to start here:

Now that you know what catalog management comprises — and assuming you’ve read the “Just Coupa It” analysis of Coupa’s approach to search and catalog management with Aquiire and Simeno — we can explore how other solution providers approach this complex and nuanced area.

Based on insights gained from SolutionMap analysis, this series will explore how other leading providers approach search and catalog management. Today, we introduce the topic and share how Tradeshift, the first of Coupa’s peers that we’ll investigate in this series, tackles catalog management and business user search.

If you are currently using an e-procurement solution or considering purchasing a new technology, this is a critical series that will help you understand one of the most important functional “plumbing” elements within transactional purchasing and procure-to-pay, as well as what other capabilities top performers offer as part of their broader P2P environments. Read on!

Are Your Procurement KPIs Balanced or Obsolete? [Plus+]

As our Spend Matters Plus analysis of procurement key performance indicators (KPIs) continues, we will turn our attention to additional metrics by which you can measure procurement performance including supply base development and spend under management. We will also examine how to discover if organizational procurement KPIs are off balance, favoring one area over another or the strategic over the tactical, or if they’re just right.

This analysis builds on a prior chapter of this research brief that provides an introduction to procurement KPIs. While intended for everyone in procurement from buyers to chief procurement officers, this series is particularly suited for individuals and organizations looking to put in place the right measurement foundation to change how procurement is viewed by the business from a function that only reduces input prices and “keeps the production line running,” to one that brings new areas of value, from supply chain risk reduction to creativity and innovation.

Foundational Procurement KPIs Every CPO, Supply Manager and Buyer Needs To Know [Plus+]

This research brief is intended as an aspirational piece for more transactional-focused procurement team members who are aiming to add value to procurement and the business beyond mere efficiency improvements and price reduction efforts. It is not a compendium of financial metrics to convince your CFO about the value of procurement – you have to develop your business case tied to your needs and strategy for that. (Though, do reach out to us because we’ve done quite a bit of research in this area as well if you’re interested.) Rather, it is our hope that this series will leave you with a laundry list of prioritized ideas and open your mind to the qualitative side of the business – and the ways in which you can begin to measure procurement contribution and key performance indicators (KPIs) to quantify the return of the various activities you’re up to.

In the first installment of our introduction to KPIs and related considerations, we will examine why KPIs matter and how to use them and discuss basic procurement metrics, the role of innovation in setting measurement variables and how certain KPI approaches can mislead.

Services Procurement History: Staffing Firm Dominance Faces a Challenge [Plus+]

In this Spend Matters Plus research brief, Jason Busch, founder and managing director, introduces the reasons why staffing firms will begin to increasingly share overall contingent market share with alternative models including the direct hire of freelancers/independent contractors, talent marketplaces, individual “out-tasking,” alumni and shared interest pools and related models. We also provide a readiness checklist for procurement organizations increasingly tasked with managing services spend that will offer a quick, honest assessment to show if they are ready (or not) for new models.

Procurement Business Drivers and Considerations For Digital and E-Signatures [Plus+]

Digital and electronic signatures can play a significant role in accelerating procurement and supplier management processes, reducing cycle times and eliminating latency across a range of activities. They can also help create value in other areas, from organizational and vendor compliance to saving money. This Spend Matters PRO series exploring e-signatures and digital signatures provides a foundation for procurement organizations to understand, evaluate and implement these solutions to enable a variety of use cases, including contract implementation and contract lifecycle management. In this research brief, we explore the business drivers for digital and electronic signature usage as well as selection considerations when evaluating potential solution providers.

Is Total Talent Management Really the Next Big Thing? Or is There Something Else? [Plus+]

SciQuest

We hear the terms total talent management (TTM), holistic talent management and blended workforce bandied about with great frequency by analysts and writers these days. But when and how it will be achieved remain unclear. While some declare the time is right for such an approach and hazard conceptual roadmaps, others have wondered whether the idea is really feasible. This concept of a unified way of sourcing and engaging both permanent and contingent labor/talent is appealing and probably inevitable, but its realization is – even according to its promoters – admittedly still some ways off. Spend Matters believes there could be another, more near-term development, closer to home in the areas of contingent workforce and services that has already started to occur and is of more practical relevance to procurement. This is a trend toward a comprehensive independent workforce ecosystem and eventually workforce as a service, which will mean correlating capabilities and outcomes under an expanded services taxonomy. But what exactly is this other development? Read on...

Comparing Jaggaer and BravoSolution: Spend Analytics [PRO]

While the dust has not yet settled on the Jaggaer-BravoSolution transaction, customers and prospective customers have already sent us multiple inquiries about how both organizations’ suites and modules stack up against each other. In the coming weeks on Spend Matters PRO, we will examine the capabilities of both providers on a module-by-module basis. Starting first with spend analytics, we will also explore both providers (and Jaggaer Direct, where applicable) in the sourcing, supplier management and contract management areas.



In this research brief, we answer the following questions:
  • Comparatively, how does each respective spend analytics module stack up on a capability basis?
  • What are the functional strengths of each spend analytics module under the surface?
  • What are the “best fit” SolutionMap personas for each analytics module?
  • Who are alternative analytics providers?
  • What are disruptive forces in the spend analytics market (e.g., artificial intelligence, low-cost solutions) that could affect both providers?
  • Is there a disadvantage to “going non-suite” in the spend analytics area?

This Spend Matters PRO brief derives insights from our Q4 2017 SolutionMap datasets (analyst scoring) based on our SolutionMap methodology, demonstration notes and Spend Matters PRO research on alternative suppliers (Vendor Snapshots).