The eProcurement / Procurement Category

Amazon’s Move into Healthcare: Managing Tail Spend or Redefining its Last Mile?

healthcare

Everyone is consumed with Amazon’s widely reported “move” into healthcare. But what does that mean? While the prevailing wisdom suggests that Amazon has an opportunity to displace the group purchasing organizations (GPOs) and major distributors that dominate care provider supply chains, even if that’s true, is that Amazon’s endgame — managing healthcare’s tail spend?

Coupa’s Open Buy Solution with Amazon Business is a Game-Changer for Unified Catalog Management and Real Guided Buying [PRO]

Electronic catalogs are a pain in the ass. Twenty years ago, early e-procurement implementations were always dragged down by the work required to build electronic catalogs. And things haven't changed that much. The problem is that you force suppliers to publish (i.e., replicate) catalog content to their buyers’ various system or to electronic marketplaces — unless you use supplier-hosted catalogs that you “punch out” to. This is nearly always implemented as a Level 1 punch out, where the poor buying employee has to click on various supplier icons to get to the right websites where their buying experiences are controlled by the seller (i.e., “guided selling”) rather than the chief procurement officer (CPO) preferred metaphor of guided buying.

The next level of sophistication is a Level 2 punch out, where supplier catalog content sits next to internally curated corporate catalog items before a punch out occurs when the right item is found. The problem, however, is that a supplier still has to syndicate (replicate) all of the content that a CPO wants to expose to corporate employees. And it’s even worse because the type of catalog items in question are broad assortments of infrequently ordered items that make up tail spend. Are you really going to get someone like Amazon Business to syndicate content from hundreds of millions of items to your buy-side catalog? No. Also, the number of suppliers that support Level 2 punch out is extremely low (perhaps fewer than 100 suppliers globally), which is not surprising given that they have to syndicate massive catalogs to multiple channels. Syndication/replication is not a great long-term answer for anyone when an API can be built to serve up the content on demand.

Speaking of Amazon, Coupa has worked with Amazon Business to develop a Coupa solution called Open Buy. The offering changes the paradigm to allow “guided buying” through a more unified experience that actually implements Level 2 punch outs properly in a way that’s palatable to the CPO, employees and the supplier (i.e., Amazon Business doesn’t currently support the existing Level 2 punch out scheme — and we don’t blame them). In this Spend Matters PRO brief, we’ll examine how Coupa Open Buy works, how it’s different and some strategic implications for the market.

Everything Procurement Should Know About Payments: Procurement’s Role and P2P Case Examples (Part 1) [PRO]

E-procurement is essentially what is sounds like. The same goes for e-invoicing, too. But when you add payments to the equation, things get messy.

Whether procurement and finance organizations are looking for an integrated procure-to-pay (P2P) solution or standalone invoice-to-pay (I2P) technology, the notion of either solution incorporating end-to-end payment and reconciliation capability is misleading at best. Granted, some providers, such as SAP Ariba and Coupa, have taken steps toward enabling the payment lifecycle through partnerships. But their payment solutions focus on the outcome rather than providing a broader toolbox around payment process management and reconciliation for buyers and suppliers alike.

How can these vendors, which deal predominantly in indirect goods, influence the total payment picture?

This Spend Matters PRO research series unearths the often misunderstood components of the “second P” in P2P. We start with a high-level overview of what procurement systems do (and do not) do today to enable payment processes, as well as what procurement’s responsibilities for payments are (and are not). We also profile what SAP Ariba and Coupa are enabling on the payments front, as well as the general approaches of other vendors.

Subsequent briefs in the series will provide a detailed summary of best-in-class e-procurement and e-invoicing native payment capability and integrations to enable payments, a detailed overview of the invoice to reconciliation process, an exploration of P2P and payments best practices, and guides for how to set up suppliers for payment in a system, the integration of cash management and payments, how to think about trade financing and payments, and the role of shared services in payments.

Real-Time Procurement Data: Getting With the Times in 2017 and Beyond

It's now 2017 and your procurement resolution should be to get with the latest and greatest in real-time procurement data and technology. The result will transform your organization as well as your team's role in shaping the procurement function. In this three-part recorded webinar series, Spend Matters' Xavier Olivera, along with a series of guests from Aquiire and the LDS Church, discusses the benefits of data in real-time and how you can use it to your advantage.

Sponsored Article

New Ways to Achieve Unprecedented Savings on Indirect Spend

In Deloitte’s 2016 Global CPO Survey 2016 report, 74% of respondents stated cost reduction as their top priority in 2017. Also, 70% of the surveyed procurement executives cited indirect spend as a top focus for controlling and reducing costs. Recent studies have found that indirect spend can account for up to 50% of a company’s purchases, and manufacturers specifically can spend 20% or more of their total revenue on indirect expenditures. It is clear the next profound impact area for procurement professionals is in accessing hidden and unexploited areas of indirect spend.

Search for the Best Results and Buy Smarter

A supplier can have the best product or service in the world, but if it never appears somewhere the end user can become aware of it, it will never be purchased. Hence the importance of what logistics professionals call “the last mile” in physical supply chains — the final leg of the transportation journey that delivers a product or service to the consumer. The concept of the last mile applies to corporate purchasing, as well.

Transforming the Buying Experience by Using Real-Time Data

The transactional process of buying and selling goods and services will always be the essence of the procurement function within an organization. However, the form and substance by which procurement departments fulfill this role is in the process of major transformation. Form is changing in terms of the point of view of processes, roles and tools, and substance is changing in terms of procurement’s impact on the broader organization.

How Real-Time Data Helps Employees Purchase Better

Data has always been of vital importance for how companies measure, control and make decisions. Accurate, relevant and timely data provides powerful information for users of enterprise software — or, in its absence, exposes a significant blind spot. Many organizations struggle to consistently access useful information, and continue to operate with limited, imprecise and outdated data. Current business trends, however, demand agile and resilient procurement processes supported by accurate, timely data.

8 Benefits of Procurement Technology Tools

Oracle

Spend Matters welcomes this guest post from Anisha Khushlani, a senior consultant at GEP.

A wide variety of industries are adopting technology to automate supply processes, bringing significant bottom-line benefits to companies by allowing greater productivity, visibility and cost efficiency. At a high level, e-procurement provides the opportunity to increase efficiencies in business transactions and enhances negotiation leverage for firms. Use of technology is one of the key metrics used by benchmarking firms to measure maturity of procurement organizations. So, it’s important to find the right tool and reap the benefits.

Transforming Procurement in Real Time: Announcing a New Webinar Series



It's a bit late for spring cleaning, but when it comes to your procurement processes, there is no time better than the present to get current and get organized. Presenting a 3-part recorded webinar learning series from Spend Matters and Aquiire: Transforming Procurement in Real Time. Spend Matters' Xavier Olivera is joined by a series of guests, including from LDS Church, to discuss the benefits of real-time data and how practitioners and their peers are using it to their advantage.

E-Procurement, The Chicago Way

Chicago

Depending on whom you ask, Chicago Mayor Rahm Emanuel and his administration may not have the best track record for providing transparency to the public, even though his official communications channels — and even the Mayor himself — like talking it up. The latest stop on the Transparency Train, as it happens, is right up Spend Matters’ alley: an announcement that the City of Chicago’s Department of Procurement Services (DPS) will adopt a new e-procurement approach to do better business with its myriad vendors and suppliers.

Taking Inventory of Proactis and Perfect Commerce: Products, Strengths and Integration [PRO]

Proactis and Perfect Commerce share a number of commonalities, perhaps the three most important being that they have built out similar product footprints, have been able to grow “under the radar” in recent years and have leveraged M&A as a core growth strategy. We covered the news of the announced merger between the two firms last Friday on Spend Matters, and Proactis shareholders initially responded positively to the news.

As background, Proactis’ core source-to-pay (S2P) business has centered primarily on serving U.K. customers, with a concentration in public sector. In the U.K. market, Proactis has made a number of acquisitions in recent years to round out its suite and to acquire market share. These transactions include EGS (2014), Due North (2016) and Millstream (2016). Within the U.S., it acquired Intesource (2014), to strengthen its e-sourcing and related managed services capability, and Intelligent Capture (also 2014), a provider of electronic invoicing and scan/capture services.

Perfect has served customers in the S2P area on a global basis since its founding, in 1994, but with a greater emphasis, until recently, on North America. It has made a number of smaller acquisitions over the years, in addition to its foundational acquisition of Commerce One (2006), including those that leveraged IP enforcement of Commerce One code as a bargaining chip in various transactions. But more recently, Perfect made its largest acquisition to date purchasing supplier network and P2P provider Hubwoo, to help expand its market presence and enhance its capabilities in the catalog management, marketplace and supplier network areas.

This Spend Matters PRO research brief provides an introduction and an overview to both providers, exploring the value proposition and strengths each vendor brings to the combination, including overlap and potential synergies from a customer perspective. It also touches on the subject of integration, as well as the approach we would encourage customers to look for when determining whether the acquisition will primarily benefit them or investors.