The eProcurement / Procurement Category

Simeno Who? An Unofficial, Unauthorized FAQ Exploring Coupa’s Largest Acquisition To Date (Part 1) [PRO]

Coupa announced Monday it had acquired Simeno, likely its biggest acquisition to date, as measured by the revenue of the target it acquired. But buying Simeno gives Coupa far more than just a means to arbitrage European SaaS vendor multiples to North American ones and buy its way into dozens of larger European customers. Rather, the acquisition brings Simeno’s prebuilt supplier content integrations, unique solutions and intellectual property, particularly in the catalog management and services procurement areas, to Coupa.

Part 1 of this Spend Matters PRO Research Brief attempts to answer the following questions: Why haven’t I heard of Simeno? How large is Simeno? Why did Coupa buy Simeno? What did Simeno look like from a high-level SWOT perspective prior to the acquisition? And what are Simeno’s solution strengths and weaknesses?

Coupa Acquires Simeno to Augment Catalog Search and Management Capabilities

Coupa has acquired procure-to-pay (P2P) provider Simeno, extending the platform’s marketplace strategy to provide deeper and pre-integrated supplier connections and opening key markets to support continued expansion. Based in Basel, Switzerland, Simeno offers key capabilities in cross-catalog search and advanced catalog management. Large enterprises often use Simeno as a shopping front-end for systems such as SAP PM, SAP MM and Oracle iProcure to augment cross-catalog search capability.

Coupa Opens New Middle-Market Front with P2P, T&E Packages on AWS Marketplace

BuyerQuest

Coupa is more aggressively targeting small and medium-sized businesses, using Amazon’s reach and infrastructure to sell its spend management solutions directly online. The San Mateo, California-based provider announced Monday its procure-to-pay (P2P) and expense management (T&E) solutions are now available on AWS Marketplace. Prospective users can now purchase, migrate and begin using Coupa’s spend management solutions directly from Amazon Web Services’ online software store, provided their company fits several criteria.

A Tale of Two Case Studies: Centralizing and Getting Spend Under Management in Fast Food and CPG

Centralization of sourcing operations and overall spend has literally been at the center of debate in a number of ways for procurement practitioners.

A few months ago, our editor at large Sydney Lazarus answered a reader’s question on the very topic. In her reporting on whether centralizing or decentralizing sourcing structures of procurement organizations is the way to go, she wrote that “company size, location, expansion rate, purchasing category and industry are all factors that affect whether a more centralized or more decentralized structure is better.”

Several of those factors played into two case studies from BuyerQuest focusing on how a large quick-service restaurant corporation and a CPG organization used e-procurement technology to confront their centralization challenges.

The Procure-to-Pay User Experience (Part 4) [PRO]

Amazon Business

In Part 1 of this series, we addressed why the user experience (UX) is important in a procure-to-pay (P2P) solution, and why we have` dedicated so much time to the topic. The reality is that if users do not use the solution to do their job, the solution does not generate value. And the ultimate key to adoption is the user experience. That’s why many IT companies are beginning to invest significantly in providing a user interface that provides the optimal user experience to do their job.

That’s also why we are providing you with this information to help you identify who those companies are. This started in Part 2, where we noted that there is not just one optimal user interface for an optimal user experience. There are multiple user interfaces, one per role. We then described the key aspects of these for the more casual roles — the casual buyer, the admin or IT supporter and the supplier. In Part 3, we began to address the professional procurement buyer role, starting with the core functionality required across the P2P platform. Now we need to address the core functionality required by the professional buyer in each phase of the P2P cycle.

The Procure-to-Pay User Experience (Part 3) [PRO]

In Part 1 of this series, we addressed why the user experience (UX) of a procure-to-pay (P2P) solution is important, and why we have dedicated so much time to the topic. The reality is that if a user does not use a solution to do their job, the solution does not generate value. And the ultimate key to adoption is the user experience. That’s why many IT companies are beginning to invest significantly in providing a user interface that provides users the optimal experience to do their job.

That’s also why we are providing you with the information to help you identify who those companies are. This started in Part 2, where we noted that there is not just one optimal user interface for an optimal user experience. There are multiple user interfaces, one per role. In our last article, we described the key aspects of these for the more casual roles — the casual buyer, the admin or IT supporter, and the supplier. Today, we tackle the requirements for the professional, full-time procurement buyer, which are predictably much more extensive.

The Procure-to-Pay User Experience (Part 2) [PRO]

In Part 1 of this series, we addressed why the user experience (UX) is important, and why we have dedicated so much time to this topic. The reality is that if users do not use a solution to do their job, the solution does not generate value. And the ultimate key to adoption is often the user experience. That's why many IT companies are beginning to invest in providing a user interface that provides the user with an optimal experience, and why we are providing the information organizations will need to identify which companies those are.

Behind the Scenes: Interpreting Q4 2017 SolutionMap Results With Jason Busch — BravoSolution and Zycus [PRO]

Today I continue to offer my observations on technology providers that participated in the Q4 2017 SolutionMaps by turning to two suite providers: BravoSolution and Zycus. During the course of our analysis, I was struck by how different both providers are overall in what they actually serve up to customers and how they fit into the market, despite having similar product footprints. Comparing the two is like comparing apples to oranges, which actually sums up quite well the odd, diverse and certainly complex category we today call procurement solutions. So sit back, relax and enjoy. And do drop me a line or post a comment if you want to add anything else to the discussion.

Behind the Scenes: Interpreting Q4 2017 SolutionMap Results With Jason Busch — Determine, GEP and Ivalua [PRO]

We recently published the Q4 2017 SolutionMaps across six different product categories and two integrated suite areas: spend analytics, sourcing (e-sourcing), contract lifecycle management (CLM), supplier management (SxM), e-procurement and invoice-to-pay (plus “strategic procurement technology suites” and “procure-to-pay” suites). Three of the providers that participated in all six core categories and both suites were Determine, GEP and Ivalua (in fact, the only other provider that participated in both suites was SAP Ariba). The full results of each tell three very different stories, but even their individual solution (and customer) narratives do not begin to get at the “whole vendor” — and what’s really happening in the market.

The Procure-to-Pay User Experience (Part 1) [PRO]

The history of enterprise software systems is fraught with implementation failures. This is especially true in the ERP and MRP space, which have contributed to some of the biggest supply chain failures in history (including Hershey Foods, Adidas and Foxmeyer). But not all failures are catastrophic. The majority are just the result of (significant) project overruns in terms of time and money or the inability to deliver critical features or functions in the original system specification. And this is more common than one may think. Some estimates put the rate of project overruns in IT as high as 85%. That's problematic.

Why are there so many failures? The reasons are many. Some are the result of poor change management; others are the result of the selection of inappropriate process automation for the company; and still more are the result of limited or low-quality information. If one goes through the list of possible reasons, we see there is one commonality across the majority of failures: the user experience. Poor change management leaves users confused. Inappropriate process selection frustrates users as it increases time and effort (rather than decreasing it), and low-quality information makes users question why they are migrating to a new system at all. (And when significant system features or functions fail to be implemented at all, that's the worst user experience.)

That's why the user experience (UX) is important, and why Spend Matters has dedicated so much time to this topic (first on sourcing, and now on procurement). The reality is that if users does not use a solution to do their jobs, the solution does not generate value. And the ultimate key to adoption is often the user experience.

Fast and Included: Amazon Business Launches Business Prime Shipping

Amazon Businesses customers in the U.S. can now access unlimited, free two-day shipping on eligible items through a paid annual membership for multiple business users, the company announced Tuesday. Called Business Prime Shipping, the program brings the Amazon Prime shipping benefits consumers are already familiar with to Amazon’s B2B offering. Membership fees are tiered based on the numbers of users on the business account.

Highlights from Across the Pond at Coupa Inspire 2017: A Fraud Detection Acquisition, Open Buy Launch and R19

Brexit

Coupa has acquired an AI fraud detection company and begun its official rollout of Open Buy with Amazon Business, our colleagues at Spend Matters UK/Europe reported from Coupa Inspire last week. The two announcements highlight Coupa’s recent push to integrate more advanced functionality into its spend management platform, from bringing sourcing optimization to a wider audience to enabling the elusive “guided buying” experience.