The Procurement Strategy & Planning Category

How Can Procurement Help in Making a Sport Franchise Profitable?

Spend Matters welcomes this guest post from Deepesh Jethwani, consultant at GEP.

If you had a genie in a magic lamp and you were allowed three wishes, what would they be? For me, owning a professional sports team or franchise would be right on top of that list. I have been following cricket, football and tennis since my childhood, and the prospect of owning Manchester United, Mumbai Indians or Indian Aces is exciting enough to dream about. Have you also wondered about the cost of owning a professional sports team? This blog is an attempt to identify those costs and to understand how a professional sports franchise can limit costs wherever possible.

Accenture Spend Trends Category Insight

Top Challenges and Questions Facing Corporate Legal Departments [Plus+]

UpCounsel

The market landscape for legal services is much more dynamic than it may appear to most outside observers — and as a result we are seeing a number of meaningful trends in the market.

The provider landscape is rapidly changing. Firms are specializing in certain legal matter areas, and non-law firm providers are emerging as viable alternatives to perform certain types of legal work at lower cost and higher efficiency. And as in almost every industry and market, technology is playing a more transformational role in the legal services market, with implications for both buyers and suppliers.

In this article, we share some of the frequently asked questions we have received from GCs, and our responses and recommendations.

Scouting and Retaining Young Supply Chain Talent: A (Millennial) Recruiter’s Experience

interview

Did you know that according to the Bureau of Labor Statistics, millennials will comprise nearly 75% of the U.S. workforce by the year 2030? Yes, I’m talking about those tech-savvy, feedback-craving 20-somethings that have recently entered the workforce — myself being one of them! Even if the demographic shift hasn’t yet affected your company, I’m sure this doesn’t come as a surprise, considering how infatuated the media has been since the turn of the decade with millennials. The million-dollar question, however, is this: What are corporations doing to adapt to this change in workforce?

ISO 20400: What You Need to Know About the New Sustainable Procurement Standard

wind power

Spend Matters welcomes this guest post from Edmund Zagorin, a bid manager at Electronic Auction Services Inc.

On April 15, 2017, the International Standards Organization (ISO) will release a new standard focused on sustainable procurement: ISO 20400. Here are the three things you need to know.

Forrester’s Artificial Intelligence Report Spawns 10 Hot Technologies — For Procurement, Which Ones Matter Most?

We recently came across a Forbes piece that distilled the findings of a Forrester report on artificial intelligence into the 10 “hottest” AI technologies. As suckers for clickbait, as well as folks interested in the implications of AI for the procurement sector, we checked it out. ICYMI, here they are, according to Forbes contributor Gil Press, taken from Forrester’s TechRadar™: Artificial Intelligence Technologies, Q1 2017.

Picture Your Procurement Strategy as a Pyramid

Spend Matters welcomes this guest post from Conrad Smith, senior director of global procurement at Adobe.

A few years ago, a consultant introduced me to a strategy tool that changed the way I do business. The strategy we developed became the “business hierarchy of procurement needs." You may already be familiar with psychologist Abraham Maslow’s traditional hierarchy of needs. In Maslow’s model, basic health and physical safety comprise the essential day-to-day building blocks at the base of the pyramid — and the fulfillment of those needs creates the stability necessary for the understanding and fulfillment of “higher” needs, such as belonging and self-esteem, all the way up to self-actualization at the pyramid’s peak.

ICYMI: Tackling the Complex, Multifaceted “Hairy Beast” of Risk Management

risk

Last Friday, Spend Matters Founder Jason Busch and Chief Research Officer Pierre Mitchell teamed up to present the webinar Risk and Compliance Management: Embedding Risk Management in Procurement and Supply Chain. Busch and Mitchell began with a segmentation of the types of supplier and supply chain risk and compliance management technologies out there, before moving into the topics of how to embed these technologies throughout your procurement and supply chain functions. They discussed the best ways to create linkages with other areas of procurement technologies, as well as how to create a procurement culture that is risk-aware.

CRM for Procurement: Lessons from the Sell Side [Plus+]

In a world where everything is quickly becoming a service (XaaS), perhaps the single most important differentiator is being customer-focused and aligned in order to allow you to deliver value to them over the long run. It is a simple principle, but procurement is not so easy to implement. Everybody who spends money in the enterprise has the potential to get more value from their spend and is a potential “customer” for procurement to help. Given procurement’s limited resources, adopting and adapting CRM principles, practices, and tools can help. As we get started, note that CRM for “supply” and suppliers is not the buy-side of “SRM” or supplier management – it’s a much bigger, hairier, and more encompassing beast.

So who are the customers? And should they even be called customers?

Many procurement organizations do not like the term “customers.” Some use the term “clients,” and others use the term “stakeholders.” Still others use the term “internal partners.” It doesn't really matter as long as the organization defines the nomenclature that works best for them. That said, it is important to understand who all the various stakeholders are within the procurement process, so that they can be appropriately targeted to drive more value out of the process. In fact, if you think of the term "stakeholders," it means anyone who has a stake in the process and who consumes the outputs of that process: information, materials, services, cash, goodwill, etc.

So, to be a stakeholder in a procurement process means to be a customer of that process. This means that procurement needs to be explicit in defining and working with 10 key stakeholders – and reconciling which of these will get the most attention.

Let’s get to the list (and beyond that, 14 critical areas of CRM begging to be addressed).

Procurement as a Service (Part 2): Learning from Service Providers in Other Industries

In Part 1 of this series on Procurement as a Service (PRaaS), we outlined numerous reasons why procurement organizations should consider adopting a service-oriented operating model. In this next installment, we'll explore how procurement organizations are learning from other industries and other world-class services organizations.

Procurement as a Service (Part 1): Should Procurement Really Be a “Service Provider”?

service

Many procurement organizations may wince at the idea of being called a "service provider.” The term seems very transactional and low impact. Most procurement organizations are striving for much deeper spend influence and usually prefer a term like "business partner." Yet the world is moving to a service orientation, not just in the consumer world but also in the business world, which in turn is becoming a digital world. Whether procurement groups choose to use the “service provider” terminology or not (e.g., the principles can be adopted without using the explicit terminology with stakeholder), they will need to consider a services-oriented operating model, or “service delivery model,” if they want to improve their delivered value. Here’s why.

3 Ways For Procurement to Prove Its Value (Other Than Cost Savings!)

Spend Matters welcomes this guest post from Dustin Cochran, director of member development at Corporate United.

Most organizations are focused on three strategic pillars: increasing revenue, operational efficiency and retaining talent. I would say that procurement is already aligned to these pillars. Where they tend to be less aligned is with the strategy of internal departments. However, what I think that procurement professionals should focus on is better promoting how they align with these areas.

Decoding Border Tax Speculation: A Sourcing Advisor Explains the Top Priorities for Procurement

In a related article last week, we tried to get (a little closer) to the bottom of the whole Mexico border tax issue. Although there are still two potential camps of “tax” — President Trump’s potential blanket tax on Mexican imports, and the broader Border Adjustment Tax (BAT) that comes from proposed Republican corporate tax reform — procurement organizations on both sides of the border have immediate concerns.