The Procurement Category

Q&A With Graham Wright: The Tools IBM Procurement Is Using and Why

tech

In Part 1 of our interview chat with Graham Wright, IBM’s vice president of global procurement and IBM procurement services, we had just gotten down to brass tacks on what he considers to be the hallmarks of procurement transformation for organizations today. (ICYMI, catch up on Part 1 here.) Wright was also — for once — back at home in the U.K., which is not a regular occurrence lately. However, upon a minor run-in with a hotel room doorway, he’s had to take it a bit easy. Luckily we caught up with him post-recovery. Here’s the second part of our conversation.

Q&A With Graham Wright, IBM’s VP of Global Procurement: It’s Not the 80s Anymore

When the term “global” is in your title, chances are you’re going to be a jet-setter. That’s indeed the case for IBM’s Vice President of Global Procurement and IBM Procurement Services Graham Wright, who is based in the U.K. and has been ping-ponging around the planet on behalf of the Global 100 giant for the last several years. Between meeting with clients and presenting at conferences, Wright made some time to catch up with Spend Matters about how he and IBM see the state of procurement technology within our increasingly digitalized business ecosystem.

8 Steps to Designing a Strategic Meetings Management Program

Spend Matters welcomes this guest post from Lalit Sharma, consultant at GEP.
br> With the advent of modern communications technologies, the world has indeed become a smaller place. This has not only helped individuals connect with those who matter in their lives, but has also empowered organizations by providing virtual platforms that allow employees and experts engage in discussions without having to physically be in the same room.

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Evolving Indirect Purchasing: Traditional vs. Real-Time E-Procurement

We live in a world that increasingly demands immediate information and results — from streaming players (Roku, Apple TV) and cell phone apps, to two-hour deliveries for online orders and voice-assisted technologies (Amazon Echo, Google Home, Siri). People expect easy, comprehensive and accurate responses “in the now” for everything they do. The consumer expectations of “in the now” extend into the work environment, as well, where employees are often frustrated to find business systems and processes that fall short on the promise of delivering easy, comprehensive and accurate information on demand. Employees’ increased expectations for getting things fast and accurate is outpacing the traditional ways of doing business.

Everything Procurement Should Know About Payments (Part 6): Payment Best Practices and Recommendations [PRO]

early pay

Our goal in this research series on payments has been to provide procurement with a single point of reference to understand all of the intricacies and challenges associated with standard payment processes today, as well as the limitations of existing procure-to-pay (P2P) solutions when it comes to addressing payments in full. Spend Matters PRO subscribers can access the individual parts below:

The final installment in this series summarizes payment best practices today and provides recommendations to procurement organizations looking to take a leadership role in driving integrated processes that bridge supplier management, transactional buying, accounts payable, payment and working capital management processes.

Millennials Will Transform Procurement — Not By War, But Attrition

Although barely dry, all that ink covering 2017’s “procurement trends and predictions” will soon give way to a conspicuous rehash of the same stuff for next year. You can set your watch on it. Apparently, some things never get old (e.g., risk, collaboration, transparency, finance and globalization). So with four months left to go, I figured I’d put my safest, long-term prediction on the table. Driven by the certainty of death, it’s an absolute lock.

Can Google take on Amazon in B2B E-Commerce?

Google recently announced a partnership with Wal-Mart to feature the retailer’s items within the voice-activated Google Assistant. Both firms obviously face a shared enemy with Amazon, and they are looking to emulate the Alexa-based voice ordering of Amazon products.

Wal-Mart already participates within the Google Express marketplace, which is Google’s simplistic version of Amazon.com. But this partnership gives consumers a new way to connect to the marketplace.

So, what’s the big deal here? Not much on the surface. But it signals that Google is going to have to get serious in e-commerce. And it’s about time, because Google actually has huge potential in e-commerce. Unfortunately, Google’s performance in that sector, in terms of its ability to monetize its search in new ways (especially in B2B), has been underwhelming, to put it mildly. To understand why, let's explore the good, the bad and the ugly of Google's move in a broader context.

Have You Asked Spend Matters a Question and Not Heard Back? Don’t Worry — We’re Working on It!

For those of you who have submitted a question to our Ask Spend Matters program but haven’t heard from us, we wanted to let you know that even though we’re in the dog days of summer, we haven’t forgotten about your questions. In fact, we’ve taken a close look at all the questions submitted since we launched the program in early July. Our editorial team has grappled with which questions to pursue and investigate, and several have already been reported and published! Check them out within.

Trump Manufacturing Council Roundup: When the CEOs Said ‘See Ya’

manufacturing

Alas, President Trump’s Manufacturing Jobs Initiative has sadly drawn to an abrupt close in the wake of the events in Charlottesville. As you’ve surely heard by now, Trump disbanded the council once a critical mass of CEOs and other business sector leaders stepped down. One day before his official decision, announced on Twitter (is there any other way?), the President tweeted one of my favorite tweets of his in recent memory.

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E-Procurement Simplifies the P2P Process, but What About the Vendors?

Companies around the world are implementing e-procurement software to simplify the procure-to-pay (P2P) process, ultimately changing the way companies purchase, sell and transact with one another. A critical component in the successful implementation and adoption of e-procurement technology for a buying organization falls to the role of their suppliers. According to the Supplier Network 2012 study by Aberdeen group, the top pressure for buying organizations is to enable more B2B e-commerce with their suppliers and this still holds true.

Millennials Spend Less on Corporate Travel and Expenses, New Research Shows

travel

Millennials: big corporate spenders they still are not. According to Concur’s analysis of $36 billion in expenses that were processed through its travel expense management solution between Q1 2015 and Q1 2017, employees between the ages of 22 and 35 spend 18% less than those who are 36 or older. While it is likely that this generation’s corporate T&E spending patterns will evolve as the employees become older and more senior in their organizations, it is interesting to see how their current spending patterns differ from their older colleagues.

Everything Procurement Should Know About Payments: Best-in-Class P2P Technology Capabilities and the Reconciliation Process (Part 2) [PRO]

BuyerQuest

There have been two (somewhat bad) jokes around product naming since procurement technology adoption became widespread. The first was when SAP labeled its e-procurement product “supplier relationship management” (SRM), which was a misnomer, to say the least. SRM, which competed against Ariba, Commerce One and others at the time, was about managing transactional buying, not about strategic supplier relationships. The other naming “fail” was unfortunately more generalized outside of a single provider, and that was labeling the broader transactional procurement tech sector as “P2P,” with the second “P” standing for “payment.”

If there is a silver lining in this naming misstep, however, it’s that we have the power to actually do something about it today. P2P solutions are finally beginning to embrace the payment ecosystem more holistically, and procurement is taking an orchestration role in the process. This Spend Matters PRO series provides a procurement-centric view into payments, exploring the payments process and all that it encompasses through a “get smart” primer.

Part 1 provided an introduction to the topic and explored what e-procurement systems do (and do not do) to enable payment processes. It also explored what SAP Ariba and Coupa have developed from an integrated e-procurement, e-invoicing and payments offering perspective though various partnerships. The second installment in this series provides a summary checklist of best-in-class e-procurement and e-invoicing native payment capability and integrations (internal system and third party) to enable payments and an overview of the invoice to reconciliation process, outside of P2P systems alone. It includes an introduction to various electronic funds transfer (ETF) models, tax considerations, currency considerations and related topics. It also includes a look at all of the internal and external functions and parties involved in different stages of the reconciliation process.