The Supplier Risk and Compliance Management Category

Geopolitical Supply Chain Risk is Knocking on Your Door — Here’s What You Do

Pop quiz, hotshot. There's a bomb on a bus. Once the bus goes 50 miles an hour, the bomb is armed. If it drops below 50, it blows up. What do you do? What do you do? For those of you too young to remember or too old to care, this quote from “Speed,” the summer blockbuster of 1994, delivered by Dennis Hopper’s character, pretty much sums it all up. (I admit, for this 11-year-old at the time, the adrenaline rush was palpable, and with no big Marvel-style special effects!) In a different summer rife with risk — the one we’re in — the quote rings especially true.

Latest Modern Slavery Index Released: Turkey and EU See Increased Risk

No company wants its global supply chains to have any exposure to slavery. Yet new research shows that the risk is on the uptick worldwide, including in 20 European Union countries. Global risk research firm Verisk Maplecroft released its Modern Slavery Index 2017 on Thursday. The index assessed 198 countries for risk of modern slavery, which the researchers define as including slavery, human trafficking and forced labor. The percentage of countries at “high” or “extreme” risk for modern slavery has grown to 60%, a 2% increase since last year.

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The Procurement Process and Contract Management: The Key to Managing Risk

It’s no secret. Organizations are losing millions due to cost volatility, supply disruption and non-compliance fines. An ever-increasing pace of business and rising levels of uncertainty within our global economy have brought about an alarming amount of potential pitfalls for procurement leaders. This means risk management has been more of a top priority than ever, and procurement is on the front line of managing that risk. The good news is procurement has a secret weapon: contracts.

State of Risk 2017: Procurement Needs to Be More Proactive About Supply Chain Risk Management

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That procurement is shedding its origins as a back-office function is old news. As organizations become more advanced, their role in the overall company is evolving into a more strategic one compared with its tactical past. And a crucial component of this strategic transformation is taking responsibility for mitigating supplier and supply chain risk. But how many procurement organizations actually have a comprehensive risk management strategy in place? RapidRatings and ProcureCon Indirect East teamed up to conduct a risk-focused benchmark survey of 88 procurement executives, the results of which are published in a report titled “The State of Risk.”

Switzerland Again Tops FM Global’s 2017 Resilience Index, But Rankings Have Shuffled

Switzerland has again taken the top spot on the FM Global Resilience Index, which ranks 130 countries and territories according to their resilience to supply chain disruptions. This fourth annual report, released alongside an interactive graphic, cites cyber attacks, natural hazards and supply chain failure among businesses’ most urgent risks today. The no. 1 country may have stayed the same as 2016, but a bit of shuffling took place throughout the list.

Hackett Research Proves Supplier Diversity is More Than Just About “Getting the Warm Fuzzies”

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Companies putting time and money into supplier diversity programs experience no loss in efficiency, according to new research from The Hackett Group. Hackett’s 2017 Supplier Diversity Study found that nearly all diverse suppliers meet or exceed expectations and in fact bring additional benefits such as new revenue opportunities. These new findings dispute executive assumptions that pursuing supplier diversity initiatives will divert attention from other strategic activities.

A Primer on Supply Risk Management and Compliance

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While the area of supply risk management is attracting growing interest and investment from procurement organizations, organizations typically deal with risk on a piece-part basis. That is exactly the wrong strategy, argue Spend Matters analysts Jason Busch, Pierre Mitchell and Michael Lamoureux in their latest report, Spend Matters Landscape Definition and Overview: Supply Risk Management and Compliance. One of their core aims in publishing this analysis, they write, is “to change this perspective and help organizations integrate these supply risk management initiatives more effectively.”

ClientLoyalty: Vendor Snapshot (Part 3) — Summary and Competitive Analysis [PRO]

ClientLoyalty competes in what we could most accurately describe as a “sub-sub” segment of the supplier management market. Usually such niches relegate solution providers to a small corner of market obscurity, often to build profitable businesses that go unnoticed by most. But there is actually a real potential market in what ClientLoyalty is attempting to create alongside a select number of other technology providers also focused on the management of strategic supplier relationships: a market for a true supplier relationship management solution.

While there are many solutions today that address supplier information management (SIM) and also supplier performance management (SPM), only a handful actually focus on supplier relationship management — which we are hesitant to call SRM, because the term was usurped by ERP years ago and given an entirely different meaning. ClientLoyalty is one of the few, avenging the “SAP SRM” and “Peoplesoft SRM” product names that did such an original disservice to what SRM is really about. (Hint: It’s not e-procurement!)

This final installment of our Spend Matters PRO Vendor Snapshot series covering ClientLoyalty offers a competitive analysis and comparison with other supplier management providers for shortlist consideration. It also includes a SWOT analysis, user selection guide, summary evaluation and selection considerations. Part 1 and Part 2 of this PRO research series provided a company and deep dive solution overview, product strengths and weaknesses and a recommended fit analysis for what types of organizations should consider ClientLoyalty.

ClientLoyalty: Vendor Snapshot (Part 2) — Product Strengths and Weaknesses [PRO]

ClientLoyalty, a specialized supplier management technology provider, would argue that true supplier relationship management is not just about gathering and managing supplier information, performance metrics and action plans. Rather, it is a class of solution that addresses the fundamental aspects of strategic relationships including tracking, measuring and managing feedback (from the organization and the supplier). But it must also serve to monitor the evolution of the relationship — not just performance — and allow for the collaborative creation of action plans to improve the relationship. In other words, from a procurement perspective, ClientLoyalty is closer to serving as a data-driven co-therapist chair for buyers and suppliers in strategic relationships than anything else.

But is this a niche market or something more? This Spend Matters PRO Vendor Snapshot explores ClientLoyalty’s strengths and weaknesses, providing facts and expert analysis to help procurement organizations decide whether they should consider it for their needs. The first installment of our analysis provided a company and solution overview and a recommend fit list of criteria for firms considering ClientLoyalty. Part 3 will offer a SWOT analysis, user selection guide, competitive alternatives and additional evaluation and selection considerations.

ClientLoyalty: Vendor Snapshot (Part 1) — Background & Solution Overview [PRO]

Supplier performance management is quickly becoming a "hot topic" among procurement organizations that want to create step change improvement as part of their supply management journey. This technology segment is actually a sub-segment of the supplier management technology market, which is more broadly comprised of what we often describe as “strategic procurement technologies” (see Spend Matters’ Sourcing, Contracting and Supplier Management Landscape Definition and Overview report for more detail). But supplier performance management, while a hot topic among procurement people and among those marketing solutions on the vendor side, is unfortunately not a hot topic among developers, especially as it pertains to managing the relationship aspect of supplier collaboration. While many procurement suite technology providers offer supplier management solutions, the reality is that the majority of these emphasize collecting and managing supplier master data and limited supplier performance management requirements.

ClientLoyalty, a somewhat ironically-named technology provider based on its orientation to managing suppliers, is hoping to change this. ClientLoyalty was founded with the desire to bring strategic supplier relationship management to companies that realized the critical importance of relationship management in order to get the most value for their money from suppliers. This Spend Matters PRO Vendor Snapshot provides facts and expert analysis to help procurement organizations make informed decisions about ClientLoyalty’s supplier management capabilities. Part 1 of our analysis provides a company background and detailed solution overview, as well as a summary recommended fit suggestion for when organizations should consider ClientLoyalty in the procurement technology area. The remaining parts of this research brief will cover product strengths and weaknesses, competitor and SWOT analyses, and insider evaluation and selection considerations.

The State of Sustainable Procurement: Latest EcoVadis/HEC Barometer is Released

EcoVadis released its seventh and latest Sustainable Procurement Barometer on Tuesday, a joint study with HEC on supply chain sustainability that was first carried out over a decade ago. These studies measured sustainable procurement practices in global procurement organizations and aimed to provide a landscape view, including “sector and geographical differences, industry strengths, improvement areas [and] new frontiers for innovation.” In short, companies worldwide are now investing in sustainability practices across the supply chain, and sustainable procurement has become vital for revenue and costs, risk mitigation, brand reputation, and innovation and growth.

Rapid Ratings: Vendor Snapshot (Part 2) — Product Strengths and Weaknesses [PRO]

In the beginning of this Rapid Ratings Vendor Snapshot, the initial framework we incorporated showed how a supplier’s financial health was the keystone of broader risks in the supply chain. In other words, assurance of a supplier’s ability to deliver with consistency and quality requires assurance of a healthy supplier. To ascertain the financial health of the supplier, you can monitor its public financial data from Bloomberg or other external sources. This can be valuable if you know how to operationalize the information and can do it in a scalable and replicable way for many suppliers, over time.

But this doesn’t account for financial data from privately held companies that, for most corporations, account for 70%–80% of their strategic/critical suppliers. Such data on this group of suppliers is generally sparse, sometimes difficult to interpret, often unreliable for prediction and challenging to benchmark against peer firms. This is why Rapid Ratings’ approach to assessing supplier financial health (especially for this group) is attractive and unique. RapidRating’s FHR® (Financial Health Rating) is a focused and cost-effective supply risk monitoring solution that creates a forward-looking assessment of financial viability for the dozens or hundreds of key suppliers an organization may have — privately held or otherwise.

This Spend Matters PRO Vendor Snapshot explores Rapid Ratings’ strengths and weaknesses, providing facts and expert analysis to help procurement organizations decide whether they should consider the provider. The first installment of our analysis provided a company and solution overview and a recommend fit list of criteria for firms considering it. Part 3 will offer a SWOT analysis, user selection guide, competitive alternatives, and additional evaluation and selection considerations.