The Risk Performance and Compliance Category

How AI Forces Procurement to Change the Concept of Contract Management: A Q&A with Seal Software CEO Ulf Zetterberg

contract

Artificial intelligence (AI) may be the holy grail of procurement software capabilities, but few vendors have begun to distinguish the plain chalice of useful functionality from the jewel-encrusted goblet of empty marketing promises. This is especially true when it comes to contract management software, which claims numerous possible applications of AI yet few real-life case studies. To learn more about how the contract management software market has evolved in this context, we sat down with Ulf Zetterberg, founder and CEO of Seal Software, a provider of contract discovery, extraction and analytics solutions, to discuss how procurement organizations can tell if AI capabilities are the real deal, as well as how regulatory challenges from GDPR and increased M&A are changing the very concept of CLM.

Are Companies Doing Enough to Prevent Software Supply Chain Attacks?

cyber attack

Software supply chains are at ever higher risk of cyberattacks, a recent report from the U.S. National Counterintelligence and Security Center (NCSC) has warned. With seven significant events reported last year — compared to four between 2014 and 2016 — 2017 “represented a watershed in the reporting of software supply chain operations.” NCSC notes that “software supply chain infiltration already threatens the critical infrastructure sector and is poised to threaten other sectors.”

LexisNexis Entity Insight: Vendor Snapshot (Part 2) — Product Strengths and Weaknesses [PRO]

LexisNexis Entity Insight (LNEI) is a modern, “self-service” supplier management solution that the global data/market intelligence giant built to satisfy increasingly surging market demand for all things supplier risk management. Designed as a cost-effective, off-the-shelf solution, LNEI helps procurement, finance and supply chain organizations manage risk across their own supply networks, regardless of how nested or complex.

This Spend Matters PRO Vendor Snapshot explores LNEI’s strengths and weaknesses, providing facts and expert analysis to help procurement organizations decide whether they should consider the provider. Part 1 of our analysis provided a company and detailed solution overview, as well as a recommend fit list of criteria for firms considering LNEI. The third part of this series will offer a SWOT analysis, user selection guide, competitive alternatives, and additional evaluation and selection considerations.

Building the Business Case for Managing Suppliers With Technology: 7 ROI Levers (Part 2 — Supply Risk Management) [PRO]

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Thus far in this series we have examined six levers procurement organizations can pull, both at the front-end of the supplier lifecycle and those in the active phase of supplier management, to build a business case for managing suppliers with technology. In the case of the former, we focused on business case components for supplier search and discovery, supplier onboarding, and supplier enablement. In the latter, we examined contract compliance and enforcement, compliance and credentialing, and supplier performance management.

All of these areas can form core components of a supplier management business case. But on a standalone basis, thousands of global companies have already invested in data sources, specialized software or a combination of the two to monitor at least certain elements of supplier risk outside of these other supplier management areas. Indeed, of the seven levers organizations can pull in building a business case for managing suppliers through technology, supplier risk management — and broader supply risk management — is the one that is often most put to use.

In today’s installment, we zero in on the seventh supplier management business case lever, introducing business case and enabling technology considerations for supplier risk management. We discuss select solution components within this area, as well as high-level ROI considerations. Later in the series, we will provide more detailed ROI model inputs and ranges procurement teams can use in building a business case in each of these areas.

Spend Matters PRO clients can also contact their client services representative for an interactive Excel-based ROI model that can serve as the basis for building supplier management business cases.

Hospitals, Medical Marijuana and Procurement: A Few Obvious Questions

When patients using medical marijuana go to a hospital, all bets are off. Not only for them, but for a hospital that frankly has no option other than to confiscate their marijuana (or try to do so), assuming they know about it in the first place. Keep in mind, the patient may be legally authorized by the state to use medical marijuana, so the inconsistency here is loaded with potential legal problems. Despite all of this, when the talk of medical marijuana comes up, most all of the hospital officials I have spoken with readily admit that they haven’t even given the subject much thought.

What Are Procurement and Compliance Professionals Most Worried About?

Deloitte Global CPO Survey 2016

Although procurement and compliance professionals from the U.S. and the U.K. are largely confident in the effectiveness of their functions, they are concerned about the risks and challenges posed by regulations, technological change and fraud. These findings come from Dun & Bradstreet’s 2018 Compliance and Procurement Sentiment Report, based on a survey of more than 600 procurement and compliance decision-makers. The respondents represent a wide range of industries and revenues.

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5 Things Procurement Can Do to Stay Ahead of Software License Audits

Enterprises are undergoing vendor-initiated software license audits at an alarming rate. Gartner estimates that 70% of enterprises get at least one audit notification a year. It’s not uncommon for penalties to surpass $1 million, $10 million or more. Audits have become an unspoken part of the routine conversation between procurement and vendors. In that regard, IT sourcing teams represent a first line of defense against noncompliance and audit risk.

Aravo: What Makes It Great (Supplier Management SolutionMap Analysis)

Aravo is both a pioneer and a survivor. Not only was Aravo the first specialized supplier management software provider to deliver unique capabilities outside of previously established procurement and GRC solution areas, it also emerged, over a decade, as a leader in the new space it carved out itself.

Today Aravo has a strong focus on targeted supplier management technology areas, including third-party risk management, anti-bribery and corruption, data security and privacy, and responsible sourcing. As the Spend Matters Q2 2018 Supplier Management SolutionMap illustrates, Aravo delivers above-the-benchmark functional capability across these and dozens of other key supplier management requirements. Its SolutionMap performance provides compelling evidence that the provider is a must-shortlist candidate for the majority of supplier management buying scenarios.

“What Makes It Great” is a recurring column that shares insights from each quarterly SolutionMap report for SolutionMap Insider Subscribers. Based on both our rigorous evaluation process and customer reference reviews, each brief offers quick facts on the provider, describes where it excels, provides hard data on where it beats the SolutionMap benchmark and concludes with a checklist for ideal customer scenarios in which procurement, finance and supply chain organizations should consider it.

China’s E-Invoicing March and Why It Matters

Spend Matters welcomes this guest post form Adam Cleveland, vice president of demand generation at Tradeshift.

Often, government reforms force businesses to adjust their business processes for compliance reasons. China’s VAT reform not only impacted processes related to tax compliance, but it also opened up business process and supply chain redesign discussions to enable higher productivity, better security, enhanced transparency and managed risk. This article addresses the e-invoicing environment China inherited, what’s happened in China with respect to VAT reform and e-invoicing, and why it matters to businesses across the globe.

Risk Management: Can You Keep a Secret?

I recently wrapped up a project researching the risk management solution market. I’ve lost count of how many different product presentations I’ve seen over the past month. Just assume it was more than a dozen. Yes, I admit it, I ran the gantlet and have emerged a bit jaded. Such is the nature of the risk I took. (Sorry, couldn’t help myself.) Across the spectrum of what truly has become a gold rush of risk management solutions, I was repeatedly asked much the same question by the vendors: “How can we best differentiate our market position. What’s the secret?” Let me quickly distill what I’ve learned.

LexisNexis Entity Insight: Vendor Snapshot (Part 1) — Background and Solution Overview [PRO]

Almost overnight it seems that the supply risk management (SRM) solution area has exploded with new options. Available solutions fall into a range of categories. On one end of the spectrum, technology suite vendors are adding basic supplier risk functionality, providing what amounts to a starter package for procurement organizations to quickly “risk categorize” their suppliers. While solutions like this may lack the feature and monitoring depth that more advanced procurement and supply chain organizations may require, they deliver a combination of integrated ease of access and use that can be difficult to pass up as an add-on to existing capabilities.

At the other end of the spectrum, more advanced supply and supply chain risk management solutions now provide multiple dimensions of insight through integrated software and content packages that can stand on their own as an independent solution area separate from traditional “source-to-pay” suites and modules or integrate with existing systems. These types of solutions, which include LexisNexis Entity Insight (LNEI), the subject of this analysis, are typically best suited for procurement and supply chain management teams where risk management practices and solution requirements are well developed or more strategic.

This Spend Matters PRO Vendor Snapshot provides facts and expert analysis to help procurement organizations make informed decisions about LNEI and whether its solution is a fit for their supplier and supply chain risk management needs. Part 1 of our analysis provides company background information and a solution overview, as well as recommended fit suggestions. The remaining parts of this research brief will cover product strengths and weaknesses, competitor and SWOT analyses, and insider evaluation and selection considerations.

The Modern Contract: Connected Sets of Data

The purpose of almost every business contract is the same: to define the relationship and allocate risk. To effectively do the latter, supply chain managers must manage external risks and internal risks. But even considered separately, the point is that managing both kinds of risk is challenging. With a plate that full and interdependent, is it any wonder that contracts seem to create more operational friction than they’re worth? Why haven’t we figured out that we can’t adjudicate such variability?