The Solution Providers Category

Vendor Summary Report: Supplier Management SolutionMap℠ Q4 2017 [PRO]

supplier network

This SolutionMapSM analyzes a select group of supplier management (SXM) providers. It includes coverage of supplier information management (SIM), supplier master data management (MDM), supplier performance management and broader initiative management (e.g., risk, third-party management) capabilities. It is part of our Q4 2017 SolutionMap report series, also featuring spend analytics, sourcing, contract management, e-procurement and invoice-to-pay providers. Our Q4 2017 also features SolutionMaps for procure-to-pay and strategic procurement technology suites.

Spend Matters tracks more than 50 supplier management solution providers today. This analysis features many of the largest supplier management providers, including BravoSolution, Determine, GEP, Ivalua, Lavante (PRGX), Hiperos 3PM (Opus Global), Jaggaer, Jaggaer Direct (formerly Pool4Tool), SAP Ariba, State of Flux and Zycus. Among these providers it features select industry/specialty capability of providers, although it does not highlight them in a specific persona, a change from our last SolutionMap release.

SolutionMap ratings provide comparative rankings and insight into how each provider scored from a Solution perspective and Customer Value perspective.

Dive deeper with our full analysis.

What is Your Sourcing Persona? Understand Your Requirements to Find the Best Technology Provider [PRO]

No two procurement or supply chain organizations are alike. Each has its own persona that reflects not only its own value proposition and engagement approach but also the stakeholders it serves — and its supply base.

The same principle holds true of sourcing application providers. Each has a persona — or set of personas — that reflects its value proposition, solution strategy and targeted customer segments. Therefore, procurement organizations should seek providers whose personas best align to theirs. In other words, there is no “magic” solution provider, and finding the right fit is critical, because sourcing applications are critical to create value through savings, cost avoidance, risk management and value contribution to the business.

To that end, we are excited to preview our approach to Spend Matters SolutionMapSM, a comparative analytical framework for practitioners to evaluate relevant solutions to meet their procurement needs.

Our SolutionMap initiative depicts vendor rankings based on specific buyer personas to reflect the unique value proposition, solution strategy and customer segments served by a vendor. Participating vendors are scored both on their Solution capability as well as on Customer Value, based on in-depth tech reviews (including live demos) by the Spend Matters analyst team and aggregated direct customer input from surveys. Each SolutionMap is updated quarterly rather than in 12-month (or longer) cycles, to accurately reflect the pace of market developments.

As part of our second Spend Matters SolutionMap vendor comparison ranking for sourcing and other strategic procurement technologies, the Spend Matters analyst team has dedicated considerable time to developing the unique organizational “personas” that we’ve most often seen in our decades of experience working with practitioner organizations. We have used these personas to weight the requirements that we used in solution scoring, which includes customer satisfaction scoring by solution customers.

Having collected feedback from hundreds of sourcing users in recent months as part of our SolutionMap research, we see these personas as useful starting points for procurement organizations to classify themselves before looking at solution rankings of providers in the market. This Spend Matters PRO analysis shares six of the most common customer personas for sourcing buying requirements. Aimed at practitioners as well as vendors and the consultants advising them, this research brief will be helpful to drive the type of “mass customization” of strategic procurement technology solutions needed to meet specific organizational needs.

Below, we present our six personas for sourcing. For each, we include full definitions, typical organizational priorities (based on each persona), functional/solution and customer value emphasis and recommended selection processes. Comparative vendor rankings are published for each persona separately on Spend Matters (and updated quarterly).

Q4 SolutionMap℠: 32 Procurement Technology Solution Providers, Ranked

With Major League Baseball playoffs in full swing, we're reminded of the fitted ballcaps some of us used to wear when we were kids, just like the pros wore. Then at one point, companies introduced some fitted caps that were incongruously labeled “One Size Fits All.” That promise didn’t hold up. One size never really fits all (some of us have bigger noggins than others, for example), so ballcaps promoting themselves as such miss the mark. The same can be said for traditional analyst rankings of procurement technology solutions. Behold, Spend Matters Q4 SolutionMap℠ — where we leave the “one fits all” approach behind.

Vendor Summary Report: Sourcing SolutionMap℠ Q4 2017 [PRO]

This SolutionMapSM analyzes a select group of sourcing providers. It is part of our Q4 2017 SolutionMap report series, also featuring spend analytics, contract management, supplier relationship management and risk (SRM), e-procurement and invoice-to-pay providers. SolutionMap also features procure-to-pay and strategic procurement technology suites.

Spend Matters tracks more than 40 sourcing solution providers today. This analysis features many of the largest sourcing providers, including BravoSolution, Coupa, Determine, EC Sourcing, GEP, Ivalua, Jaggaer, Jaggaer Direct (formerly Pool4Tool), Keelvar, SAP Ariba, Scout RFP and Zycus. Among these providers, the Sourcing SolutionMap features select industry/specialty capability of providers, although it does not highlight them in a specific persona, a change from our last SolutionMap release.

SolutionMap ratings provide comparative rankings and insight into how each provider scored from a Solution perspective and Customer Value perspective.

Dive deeper with our full analysis.

Q4 2017 SolutionMap E-Procurement, Invoice-to-Pay and Procure-to-Pay Release Notes [PRO]

The Q4 2017 SolutionMap release for E-Procurement, Invoice-to-Pay (I2P) and Procure-to-Pay (P2P) saw a number of changes from the Q2 2017 release. This includes the addition of new providers and updated buying personas.

In addition, as new providers joined the process, solution innovation increased among existing participants and the number of customer references grew — approximately 150 customers in total for E-Procurement, I2P and P2P are now included in the SolutionMap benchmark — the overall SolutionMaps and scores changed considerably.

This Spend Matters PRO Release Note provides insight into the Q4 2017 SolutionMap release for E-Procurement, I2P and P2P, focusing on what changed from the previous release, including detailed analyst insights, updated persona definitions and vendor scoring criteria.

Vendor Summary Report: E-Procurement SolutionMap℠ Q4 2017 [PRO]

This SolutionMap℠ analyzes a select group of E-Procurement solution providers. It is part of our Q4 2017 SolutionMap report series, also featuring Spend Analytics, Sourcing, Supplier Management, Contract Management and Invoice-to-Pay providers. Our Q4 release also features SolutionMaps for Procure-to-Pay and Strategic Procurement Technology suites.

Summary

Spend Matters tracks over 50 procure-to-pay solution providers. This analysis features many of the largest e-procurement providers, including Basware, BuyerQuest, Coupa, Determine, GEP, IBX, Ivalua, Nimbi, SAP Ariba, Vroozi, Wescale and Zycus. Data from other providers is also included in our SolutionMap scoring benchmarks. Among the providers featured, this SolutionMap release includes select industry and specialty capability of providers, although it does not specifically highlight them in a specific “Persona” (a change from our last SolutionMap release).

Scoring and Ratings Inputs

SolutionMap ratings provide comparative rankings and insight into how each provider scored from a Solution perspective and Customer Value perspective. It provides a breakdown of Solution scoring for each vendor on an overall category level. This includes each provider’s comparative capability to support:
  • Catalog management
  • Shopping / requisitioning
  • Ordering / order management
  • Receiving
  • Supplier network
  • Configurability
  • Technology / architecture
  • Services
Solution scoring is based on analysis of individual vendor capability, including in-depth technology reviews, a highly detailed Spend Matters RFI and live demonstrations and Q&A by the Spend Matters team. The Customer Value score stems from aggregated direct customer input (survey-based). The SolutionMap also provides insight into how customers scored each Supplier Management vendor based on a Customer Value scorecard (e.g. likelihood of recommending the provider, level of value perceived, business value, ability to meet expectations, deployment speed, ROI, TCO and innovation). Spend Matters SolutionMap database includes over 275 customer references collected in 2017. Intentionally our “map” approach does not “co-mingle” Solution and Customer Value scoring, allowing readers to prioritize what matters most to them. Using SolutionMaps While Spend Matters does not recommend that existing and potential customers of providers use technology and customer scoring alone to shortlist and/or evaluate technology providers, the insight, along with SolutionMap persona-based ratings, provides a point-in-time perspective which may be useful as either a starting point in an evaluation or a contributing factor to a formal software selection process. Going Deeper in the Data Spend Matters reserves its most granular level of scoring and analysis for our practitioner advisory clients, and we invite procurement organizations to contact us for more information. For example, Spend Matters maintains detailed scoring insights and ratings in specific areas such as shopping / requisitioning (e.g., requisitioning set up, marketplace user interface, marketplace dashboard, profiles, search engine, third-party content, requisitioning process, systems integration, non-catalog, services requisitions, preferred supplier management, repetitive requisitions, help and support, shopping cart / checkout process, approval process / approval engine, guided buying, sourcing integration, requisitioning budget checking process, requisitioning inventory checking process, mobility, analytics, multi-currency / languages). This allows us to provide highly granular insight into how specific solutions compare to both an industry standard Spend Matters benchmark and peer group / competitive vendors, for each of these areas to support technology selection processes. We allow PRO subscribers — and on a much deeper level, our practitioner advisory clients within procurement organizations going through a selection process — to get into the data as much or as little as they require.

Vendor Summary Report: Invoice-to-Pay SolutionMap℠ Q4 2017 [PRO]

e-invoicing

This SolutionMapSM analyzes a select group of invoice-to-pay solution providers. It is part of our Q4 2017 SolutionMap report series, also featuring spend analytics, sourcing, supplier management, contract management and e-procurement providers. Our Q4 release also features SolutionMaps for procure-to-pay and strategic procurement technology suites.

Summary

Spend Matters tracks more than 50 procure-to-pay solution providers. This analysis features many of the largest invoice-to-pay providers, specifically Basware, Coupa, Determine, GEP, Ivalua, Invocus (Zycus), SAP Ariba, Taulia, Tradeshift and Vroozi. Data from other providers is also included in our SolutionMap scoring benchmarks. Among the providers featured, this SolutionMap release includes select industry/specialty capability of providers, although it does not highlight them in a specific persona, a change from our last SolutionMap release.

Scoring and Ratings Inputs

SolutionMap ratings provide comparative rankings and insight into how each provider scored from a Solution perspective and Customer Value perspective.

It provides a breakdown of Solution scoring for each vendor on an overall category level. This includes each provider’s comparative capability to support:
  • Invoice structure/capture
  • Invoice collaboration
  • Compliance
  • Additional invoicing technology components
  • Financing
  • Payment
  • Supplier network
  • Configurability
  • Technology/architecture
  • Services
Solution scoring is based on analysis of individual vendor capability, including in-depth technology reviews, a highly detailed Spend Matters RFI and live demonstrations and Q&A by the Spend Matters team. The Customer Value score stems from aggregated direct customer input (survey based).

The SolutionMap also provides insight into how customers scored each Supplier Management vendor based on a Customer Value scorecard (e.g., likelihood of recommending the provider, level of value perceived, business value, ability to meet expectations, deployment speed, ROI, TCO and innovation). The Spend Matters SolutionMap database includes more than 275 customer references collected in 2017.

Our SolutionMap approach intentionally does not “co-mingle” Solution and Customer Value scoring, allowing readers to prioritize what matters most to them.

Using SolutionMap

While Spend Matters does not recommend that existing and potential customers of providers use technology and customer scoring alone to shortlist or evaluate technology providers, the insight, along with SolutionMap persona-based ratings, provides a point-in-time perspective that may be useful as either a starting point in an evaluation or a contributing factor to a formal software selection process.

Going Deeper in the Data

Spend Matters reserves its most granular level of scoring and analysis for our practitioner advisory clients, and we invite procurement organizations to contact us for more information.

For example, Spend Matters maintains highly granular scoring insights and ratings in specific areas such as invoicing collaboration and compliance (e.g., core collaboration, invoice validation, invoice approvals, invoice integrations and invoice compliance).

This allows us to provide highly granular insight into how specific solutions compare to both an industry standard Spend Matters benchmark and peer group/competitive vendors for each of these areas to support technology selection processes. We allow PRO subscribers — and on a much deeper level, our practitioner advisory clients within procurement organizations going through a selection process — to get into the data as much or as little as they require.

Vendor Summary Report: Procure-to-Pay Suites SolutionMap℠ Q4 2017 [PRO]

purchasing

This SolutionMapSM analyzes a select group of procure-to-pay solution providers. It is part of our Q4 2017 SolutionMap report series, also featuring spend analytics, sourcing, supplier management, contract management, e-procurement and invoice-to-pay providers. Our Q4 release also features SolutionMaps for Strategic Procurement Technology suites.

Summary

Spend Matters tracks more than 50 procure-to-pay solution providers. This analysis features many of the largest invoice-to-pay providers, specifically Basware, Coupa, Determine, GEP, Ivalua, SAP Ariba, Vroozi and Zycus. Data from other providers is also included in our SolutionMap scoring benchmarks. Among the providers featured, this SolutionMap release includes select industry/specialty capability of providers, although it does not highlight them in a specific persona, a change from our last SolutionMap release.

Scoring and Ratings Inputs

SolutionMap ratings provide comparative rankings and insight into how each provider scored from a Solution perspective and Customer Value perspective.

It provides a breakdown of Solution scoring for each vendor on an overall category level. This includes each provider’s comparative capability to support:
  • Catalog management
  • Shopping/requisitioning
  • Ordering/order management
  • Receiving
  • Invoice structure/capture
  • Invoice collaboration
  • Compliance
  • Additional invoicing technology components
  • Financing
  • Payment
  • Supplier network
  • Configurability
  • Technology/architecture
  • Services
Solution scoring is based on analysis of individual vendor capability, including in-depth technology reviews, a highly detailed Spend Matters RFI and live demonstrations and Q&A by the Spend Matters team. The Customer Value score stems from aggregated direct customer input (survey based).

The SolutionMap also provides insight into how customers scored each Supplier Management vendor based on a Customer Value scorecard (e.g., likelihood of recommending the provider, level of value perceived, business value, ability to meet expectations, deployment speed, ROI, TCO and innovation). The Spend Matters SolutionMap database includes more than 275 customer references collected in 2017.

Our “map” approach intentionallt does not “co-mingle” Solution and Customer Value scoring, allowing readers to prioritize what matters most to them.

Using SolutionMap

While Spend Matters does not recommend that existing and potential customers of providers use technology and customer scoring alone to shortlist or evaluate technology providers, the insight, along with SolutionMap persona-based ratings, provides a point-in-time perspective that may be useful as either a starting point in an evaluation or a contributing factor to a formal software selection process.

Going Deeper in the Data

Spend Matters reserves its most granular level of scoring and analysis for our practitioner advisory clients, and we invite procurement organizations to contact us for more information.

For example, Spend Matters maintains highly granular scoring insights and ratings in specific areas such as supplier network capability (e.g., supplier on-boarding, supplier information management, supplier performance and risk management, catalog management, order management, invoicing, other supplier network value-added services and ability to connect to multiple networks).

This allows us to provide highly granular insight in how specific solutions compare to both an industry standard Spend Matters benchmark and peer group/competitive vendors for each of these areas to support technology selection processes. We allow PRO subscribers — and on a much deeper level, our practitioner advisory clients within procurement organizations going through a selection process — to get into the data as much or as little as they required.

Spendency: Vendor Snapshot (Part 3) — Summary & Competitive Analysis [PRO]

data analytics

What is your spend analysis buying persona? If it looks like the Spend Matters SolutionMap “Nimble” persona — by definition an organization looking for speed, efficiency, low price and quick value from cloud-based procurement technologies — then Spendency, a Sweden-based spend analytics provider that provides a do-it-yourself toolset, should be on your shortlist. And if you need some hand-holding or want a third party to help on data loading, cleansing, classification or related procurement and IT services, Spendency is still an option, as its investors are also its partners and bring particular expertise in their respective areas.

In two years since launching, Spendency has already amassed a respectable 60 customers, primarily in the Nordic markets. As it looks to expand globally, Spendency’s combination of ease of use and comparatively low cost make it an attractive option for organizations looking for a highly usable analytics solution they can take in-house with limited or no training.

This final installment of our multipart Spend Matters PRO Vendor Snapshot series covering Spendency offers a SWOT analysis, a competitive assessment and a comparison with other providers in the spend analysis market. It also includes a user selection guide and summary evaluation and selection considerations. Part 1 and Part 2 of this PRO research series provide a company and deep-dive solution overview, product strengths and weaknesses and a recommended fit analysis for what types of organizations should consider Spendency.

Spendency: Vendor Snapshot (Part 2) — Product Strengths & Weaknesses [PRO]

Analytics

Like other areas that fall into what we describe as the strategic procurement technology segment (which includes strategic sourcing, supplier management and contract management), the spend analytics sector remain a high-growth yet fragmented market. Spend Matters market sizing models suggest a healthy double-digit CAGR for spend analytics in 2017 and 2018, although not one solution provider has been able to create a leadership position overall. Within this market segment, Spendency, a relatively new Nordic-based provider, has quietly built significant traction with a self-service spend analytics offering, supported by enabling services via its partners and investors for those customers who do not want a DIY tool alone.

Since releasing the first version of its cloud-based application in 2015, Spendency has proven a fit with several dozen middle market customers and some larger organizations, as well. Originally focused on signing up Scandinavian organizations, Spendency is now making a play for the global spend analysis market. The solution is quick to get up and running, easy to use, and satisfies the 80/20 rule for organizations that just need a basic spend analysis solution to get started on their analytics journey.

This Spend Matters PRO Vendor Snapshot explores Spendency’s strengths and weaknesses, providing facts and expert analysis to help procurement organizations decide whether they should consider the provider. Part 1 of our analysis provided a company and detailed solution overview, as well as a recommend fit list of criteria for firms considering Spendency. The third part of this series will offer a SWOT analysis, user selection guide, competitive alternatives, and additional evaluation and selection considerations.

Spendency: Vendor Snapshot (Part 1) — Background & Solution Overview [PRO]

You can count on the timing like procurement technology clockwork. Every time a spend analytics vendor is acquired, a new one pops up, always with a slightly different take on previous-generation solutions. One of these relatively new spend analytics providers is Spendency, a cloud-based provider spun out of a procurement consultancy that focuses on the Nordic market (although it is not limiting its geographic focus and reach).

Spendency is attempting to fill a niche as one of only a few low-cost spend analytics solutions that is fast to stand up and comparatively inexpensive to deploy. The idea behind the toolset is to put spend analytics in the hand of every buyer and analyst that needs it with a low-cost entry point. Specifically, the solution starts at about €10,000 per year for a small or mid-size organization, a sum that is less than 5% of the annual costs that many organizations pay for other spend analysis solutions today. At this price, Spendency provides significant value for money for an end-to-end spend analytics solution.

So far, Spendency’s niche is proving itself to be significant in the market, as the provider has acquired more than 60 clients in 24 months since launch. But will it succeed on the global stage with diverse competition ranging from ERP vendors to procurement suite providers to AI-led specialists to numerous other low-cost, do-it-yourself spend analytics platforms? This Spend Matters PRO analysis provides an overview of Spendency, letting our subscribers form their own opinions (while sharing more than a few of our own).

The three-part Vendor Snapshot series provides facts and expert opinion to help procurement organizations make informed decisions about Spendency and whether its capabilities are a fit for their needs. Part 1 of our analysis provides a company background and a detailed solution overview, as well as a summary recommended fit suggestion for when organizations should consider Spendency for procurement and spend analysis. The remaining parts of this research brief will cover product strengths and weaknesses, competitor and SWOT analyses, and insider evaluation and selection considerations.

Opera Solutions (BIQ/Signalytics): Vendor Snapshot (Part 3) — Summary & Competitive Analysis [PRO]

analytics

Opera Solutions takes a unique approach to the process of managing spending data today. Its solution is a hybrid desktop and SaaS application that lets a user manage analytics in the cloud through a highly customized QlikView “front end” or on the desktop, through a new and much improved Windows desktop application with a more modern look and feel than the aged Windows XP interface that BIQ came with for most of its existence. Or, they can leverage both, doing “local” analysis, uploading downloads for sharing, downloading for experimenting and so on. On top of this, they can build their own customized analysis in Python and run it in the in-memory Opera Solutions engine, as well as do custom analytics as fast as out-of-the-box analytics, at industry leading speeds.

This final installment of our multipart Spend Matters PRO Vendor Snapshot series covering Opera Solutions’ Signalytics offers a SWOT analysis, competitive assessment, and comparison with other similar and “crossover” providers in the supplier management and supplier diversity market. It also includes a user selection guide and summary evaluation and selection considerations. Part 1 and Part 2 of this PRO research series provide a company and deep-dive solution overview, product strengths and weaknesses, and a recommended fit analysis for what types of organizations should consider Opera Solutions for procurement and spend analytics.