Solution Providers Content

Tradeshift’s customer reviews are in the new SolutionMap Customer Insights report

This week’s SolutionMap Customer Insights report focuses on customer reviews of Tradeshift, which is known for its marketplace service, global invoice processing, payment capabilities and financing support. Tradeshift’s applicable SolutionMap categories for this report are in E-Procurement, Invoice-to-Pay and Procure-to-Pay.

NPI: Provider Introduction, Summary and SWOT [PRO]

In a world where everything is rapidly digitizing and moving to a services-based delivery model, there is perhaps no category more difficult for businesses to manage than IT services. The more operations move to the cloud and businesses rely on major IT services providers like Microsoft, SAP and Oracle to get work done, those in charge of IT sourcing, whether that be procurement, IT or a dedicated team in a center of excellence, are encountering a higher volume of IT services purchases, more complex offerings and pricing structures to negotiate, and more risk inherent in making the wrong choice. And with worldwide IT spend projected to reach $3.8 trillion by the end of 2019, all of these issues are only expected to build on themselves.

Helping manage this situation is exactly what NPI, a consulting firm based in Atlanta, does for IT sourcing organizations. Founded in 2003, NPI helps businesses identify and eliminate overspending on IT purchases, as well as provides vendor-specific intelligence on a range of topics, including risk reduction efforts, licensing program optimization and negotiation playbooks. Its services span subscription pricing intelligence to renewal process advisory and IT sourcing transformation consulting, and the firm counts businesses as varied as Morgan Stanley, the Social Security Administration, Denver Health and Norfolk Southern as clients.

This Spend Matters PRO Provider Introduction offers an overview of NPI, including quick facts on the provider. The brief also has an introduction to each of NPI’s six business lines, an overall SWOT analysis comparing it to other procurement consultancies and a selection checklist for companies that may consider the provider.

Accrualify: Vendor Introduction (Part 2) — Product Strengths and Weaknesses [PRO]

In our initial research brief on Accrualify, we introduced the four-year-old provider based out of San Mateo, California. The upstart procurement and finance technology vendor offers a unique set of technology capabilities to manage specific components of the invoice-to-pay cycle, as well as adjacent areas like basic requisitioning and broader accruals management.

The first part of this brief provided an overview of Accrualify’s offering and a short selection requirements checklist that outlined the typical company for which Accrualify might be a good fit. In today’s installment (Part 2), we provide a breakdown of what is comparatively good (and not so good) about the solution, exploring Accrualify’s “positives” and “negatives.”

Procurify: Vendor Snapshot (Part 3) — Summary and Competitive Analysis [PRO]

digital

Many technology providers could argue they are part of the P2P space, but as we discussed in Part 2 of this series, the extent of a solution’s P2P capabilities can vary greatly from one provider to another. In the case of Procurify, we view the provider more as an e-procurement player than a full P2P suite, since it does not currently offer true invoice-to-pay support (e.g. features for invoice capture, validation and approval). To compare Procurify with its likely competitors, then, we must evaluate the solution against those that offer similar e-procurement capabilities, whether as part of suites that offer full P2P packages or from specialists. In this light, Procurify hits a sweet spot for small and mid-size businesses and, as defined by Spend Matters’ SolutionMap personas, has a Nimble approach that helps it differentiate its solution from competitors.

This final installment of our three-part Spend Matters PRO Vendor Snapshot series covering Procurify offers a competitive analysis and comparison with other e-procurement and P2P technology providers. Part 1 and Part 2 of this PRO research series provided a company and deep dive solution overview, a UX/UI ranking, product strengths and weaknesses, and a recommended fit analysis for what types of organizations should consider Procurify.

Procurify: Vendor Snapshot (Part 2) — Product Strengths and Weaknesses [PRO]

Procurify, a seven-year-old provider of spend management software, is filling a market need for Nimble e-procurement solutions, the category of Spend Matters’ SolutionMap where Procurify’s solution fits. With 400 customers and 25,000 active users, Procurify is offering real value to an underserved slice of the e-procurement market, small and mid-size businesses. And with $14 million in current funding, we'd wager additional investments on the product and business side are on the horizon that would only reinforce its SMB market presence and its broader P2P capabilities.

This Spend Matters PRO Vendor Snapshot, Part 2 of the series, explores Procurify’s strengths and weaknesses, providing facts and expert analysis to help procurement organizations decide whether they should consider the vendor. Part 1 of our analysis provided a company and detailed solution overview, as well as a recommend fit list of criteria for firms considering Procurify. The third part of this series will offer a SWOT analysis, user selection guide, competitive alternatives, and additional evaluation and selection considerations.

Zycus’ customer reviews are in the new SolutionMap Customer Insights report

This week’s vendor spotlight in the SolutionMap Customer Insights report focuses on customer reviews of the source-to-pay suite provider Zycus, whose applicable SolutionMap categories for this report are in Source-to-Pay, Procure-to-Pay and Strategic Procurement Technologies.

SolutionMap Insider members can click here to read about Zycus in our latest report.

In each Customer Insights report, we provide a one-page summary of qualitative — and select rating and quantitative — insights from the SolutionMap peer review process. The Customer Insights summary includes ratings on how well the vendor meets user expectations, three key differentiators for the vendor and a list of quotes about the vendor’s greatest strengths.

Procurify: Vendor Snapshot (Part 1) — Background and Solution Overview [PRO]

procurement

Procurify, a Canadian procure-to-pay (P2P) provider with a presence in 70 countries, is capturing a market not typically well-served by other vendors: small and medium-sized businesses that need e-procurement. While there are certainly many choices of e-procurement and P2P providers today, as Spend Matters’ E-Procurement and Procure-to-Pay SolutionMaps illustrate, there are few remaining choices that have not been acquired by a larger firm or that are tailored to the needs of SMBs. Such a solution would fall under the category of SolutionMap’s Nimble persona, and Procurify’s relative strengths in e-procurement, complemented by baseline AP automation functionality, such as invoice approval and traditional three-way matching, position it as perhaps an ideal match for this market need, as clients like Asana, Planet Fitness, Reliance Oilfield Services and Element Biosciences can attest.

This Spend Matters PRO Vendor Snapshot offers an introduction to Procurify, providing facts and expert analysis to help organizations make informed decisions about whether they should add this P2P provider to their shortlists. Part 1 of our analysis offers a company background and detailed solution overview, as well as a summary recommended fit suggestion for when organizations should consider Procurify. The remaining parts of this research brief will cover product strengths and weaknesses, competitor and SWOT analyses, and insider evaluation and selection considerations.

Fiverr, Online Services Marketplace, Is Going Public: What You Need to Know (Part 2) [PRO]

Coworks

This two-part Spend Matters PRO series examines the online services platform provider Fiverr, which recently announced that it is going public (presumptively this month). The company — which has brought a fresh, distinct approach to the business market for freelancer-driven, platform-based work/services — will become the next business in the category to IPO after Freelancer.com (ASX: FLN) in 2013 and Upwork (NASDAQ: UPWK) in 2018.

Becoming a public company can be accompanied by opportunities for business validation, market awareness, access to capital, etc., but it brings new responsibilities, transparency and challenges (especially in a market that — despite getting kicked off in the mid-2000s — is still immature and evolving). Do these IPOs mark the start of a new stage of market development when businesses of all sizes may begin to accommodate and scale their new workforce models? If so, what do procurement practitioners and senior business executives know about Fiverr and the market that it and other work/services platforms operate in?

In Part 1, we examined Fiverr as an online work/services platform business (background, go-to-market strategy, solution offering and financial picture).

In Part 2, we will look at Fiverr in a broader industry context and provide a high-level comparison to Freelancer.com and Upwork. We also offer insights for procurement practitioners and executive leadership in larger organizations who are trying to get a handle on the potential supply channel of online/remote, freelancer-based work/services platforms.

2019 M&A and Investment Dynamics For Procurement Technology and Solutions: Segmenting the Market (Part 1) [PRO]

Private equity — and other — buyout and M&A interest in the procurement solutions market is at an all-time high. We define procurement solutions as technologies and services that target a range of areas that include:

— Core procurement (i.e., source-to-pay, procure-to-pay, etc.)
— Direct procurement
— Services procurement
— Contract management (that goes beyond supplier contracts)
— Accounts payable
— Trade financing (B2B Fintech)
— B2B (transactional connectivity, marketplaces, aggregation and GPO models)
— Third-party (supplier) management from a GRC standpoint as much as from a procurement standpoint

This multi-part Spend Matters PRO research brief explores the “who” (i.e., what types of companies are attracting the most interest and the profile of different buyers), the “why” (i.e, typical investment theses) and the “how” (i.e., the mechanics of deal processes and what is unique to the solution area, including where buyers that are new to the sector often have a higher learning curve than expected). It also explores some important dynamics in the market that have changed in recent months as buyer interest from both the strategic and financial sides increases.

Today we begin by exploring the “who” by segmenting the types of targets that are garnering the most attention into 10 areas and exploring the first five in detail (procurement technology suites, transaction-focused solutions, payment/financing providers, nimble solutions and leveraged buying / GPO models), including sharing illustrative providers in each segment and why buyers are attracted to each group.

* Our parent company, Azul Partners, has directly advised on more than half a dozen transactions in recent quarters, primarily working in a due diligence and strategy capacity for both strategic and financial buyers, leveraging our proprietary SolutionMap benchmark database, customer satisfaction/peer review benchmarks, PRO research, SolutionMap Insider research, and deep domain knowledge. Azul Partners works with investors in two ways. First, we partner with clients as exclusively retained subject matter experts in these markets. Second, we serve as an “arms dealers,” providing subscription research to hundreds of clients.

Afternoon Coffee: Trade war weighs on U.S. growth; Ivalua’s contract with NYC examined by expert procurement analysts

Bloomberg reports that "U.S. employers added the fewest workers in three months and wage gains cooled,” as the Trump administration's trade policies have likely affected continued economic growth. In our Commodities Roundup this Friday, MetalMiner editor Fouad Egbaria examines the copper market surplus, innovations in the solar sector using tin, and the oil price decline, among other news items. And Spend Matters Chief Research Officer Pierre Mitchell examines a flawed, misleading watchdog report on Ivalua's contract with New York City government agencies. Afternoon Coffee: your source for procurement and supply chain news.

Accrualify: Vendor Introduction (Part 1) — Background and Solution Overview [PRO]

procurement

Most of the well-known solution providers in the P2P space got their start in one of two ways. They either began with improving on the e-procurement experience offered by ERP, pursuing an “Amazon-like” user experience for frontline buyers and then moving to invoicing and payments; or, they focused on the problems of invoice capture, validation and processing, expanding from AP automation to full invoice-to-pay support and later building or acquiring e-procurement functionality. Both approaches eventually allowed such providers to link the two “Ps” in P2P, bringing procurement and finance activities together under one technology roof.

Accrualify, the subject of this three-part Spend Matters PRO Vendor Introduction, has taken neither approach. Rather, the San Mateo, California-based provider started, in 2015, with tracking accruals and enabling simple B2B payments. It later built out functionality for AP automation and eventually PO management and requisitioning, giving it what we would call an almost complete P2P solution under the Spend Matters P2P SolutionMap methodology. Yet even without the catalog management and ordering functionality that would give it true e-procurement support, Accrualify has managed in four short years to build a commendable set of I2P capabilities, ones well-suited to the mid-market, as customers such as BitTorrent, Helix, FloQast, Lookout and Getaround can attest.

This Vendor Introduction series offers a candid take on Accrualify and its capabilities. The series will include an overview of Accrualify’s offering, a breakdown of what is comparatively good (and not so good) about the solution, a SWOT analysis, and a selection requirements checklist for companies that might consider the provider.

Watchdog Gone Wild? Why New York City’s Procurement Technology Overhaul is Actually a Good Thing

magnifying glass analysis

Recent media reports have alleged that New York City has been overpaying for its implementation of procurement software suite provider Ivalua in NYC’s procurement transformation efforts. The reports have used a watchdog group’s analysis that has tried to compare the seemingly high price tag of the NYC implementation of Ivalua to a smaller implementation of the city of Dallas by a more niche software provider named Bonfire. Ivalua and Bonfire are two procurement software providers that Spend Matters covers within the broad procurement provider ecosystem.

The headlines appeared suspicious, and we decided to take a deeper look at the projects and the providers in question. Our analysis indicates that one report’s direct comparison of these costs is misleading and flawed. We have a few takeaways from the group’s conclusions, and our analysis indicates that the NYC deal could easily pay for itself and be a boon for the city.