Sourcing Content

Customer reviews for GEP are in the new SolutionMap Customer Insights report

This week’s SolutionMap Customer Insights report focuses on customer reviews for GEP, a suite provider of procurement technology. The applicable SolutionMap categories for this report are Source-to-Pay, Procure-to-Pay, and Strategic Procurement Technologies (SPT includes sourcing, analytics, CLM and SRM). SolutionMap Insider members can read about GEP in our latest report. In each Customer Insights report, we provide a one-page summary of details from the SolutionMap peer review process. It includes ratings on how well the vendor meets its customers' expectations, three key differentiators for the vendor and a list of quotes from customers about the vendor’s greatest strengths.

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SIG Summit sneak peek: It’s not your average procurement conference

Readers of Spend Matters and SIG’s member companies have a lot of overlap. I’ve read many articles on this site from companies that are part of the SIG community. Through the years, Spend Matters has never failed in delivering amazing content that is actionable and reality-based, as well as non-sponsored ratings for those of us who work with procurement technology.

In that way, SIG and Spend Matters are kindred spirits. SIG provides its members thought leadership, networking and career training so sourcing, procurement and risk professionals can stay on top of the latest innovations — from updated best practices to the technologies that continue to change the way we work.

As the President and CEO of SIG, I’ve seen the industry grow and the roles of sourcing, procurement and risk professionals morph. We’re all staring down the barrel at these new technologies of robotics, automation and machine learning and wondering, Is my job next? Well, it could be. But I not only believe that this technology comes in peace, I want to show you how it can help you be a little bit better at your job every day.

Want to find out how? Join me and over 350 of your colleagues next week at SIG’s Global Executive Summit in Carlsbad, California, Oct. 14-16.

CIPS’ Bill Michels talks China trade, other global insights: ‘Brexit. What a headache!’

“The days of chasing low-cost labor around the globe, manufacturing in one location and shipping things around the globe are numbered,” said procurement veteran Bill Michels, VP of operations for the Americas at The Chartered Institute for Procurement and Supply (CIPS).

The U.S.-China trade war is the latest development in a trend away from overseas manufacturing, said Michels, who in part 2 of our Q&A also discusses automation, reshoring, protecting intellectual property, and the fallout of Brexit if the U.K. splits with the European Union at the end of this month.

4 key takeaways from SynerTrade’s Paris customer panel

In Spend Matters’ last article on SynerTrade’s recent conference in Paris, we talked about how SynerTrade has heard the call of the digital procurement revolution and is readying itself for the revolution by turning its source-to-pay solution into a platform that, through an enhanced API, can easily integrate best-of-breed partner products to provide customers with the tools and intelligence that SynerTrade doesn’t have (as no single vendor can do everything, and the best know enough to not even try).

In this article, we are going to discuss the four key takeaways that the customer panel left us with:
* Measure and Track Quarterly — and React
* Don't Go Too Fast with Tech
* Start with Something Simple That Works and Delivers Value
* Progress Takes Patience

Customer reviews for Wax Digital are in the new SolutionMap Customer Insights report

This week’s SolutionMap Customer Insights report focuses on customer reviews for Wax Digital, a UK-based suite provider that has a robust source-to-pay offering. The applicable SolutionMap categories for this report are E-Procurement, Sourcing, and  Supplier Relationship Management & Risk.

SolutionMap Insider members can read about Wax Digital in our latest report.

In each Customer Insights report, we provide a one-page summary of insights from the SolutionMap peer review process. The report includes ratings on how well the vendor meets user expectations, three key differentiators for the vendor and a list of quotes about the vendor’s greatest strengths.

SynerTrade Paris: The Digital Procurement Revolution is Calling!

Last week, at the same time the new Digital Procurement Workshop was happening in Amsterdam, SynerTrade was holding its annual Digital Procurement Summit in Paris (at the Pavillion Royal, with the pre-conference tour and dinner at the Centre Pompidou — obviously to make the point that, while there is an Art to Procurement*, in today's digital world, you need to take a more modern approach to achieve success). And while the event might have flown under the radar with all the other events going on this month, it certainly over-delivered.

How to Use SolutionMap Buying Personas

The needs of each procurement organization — as well as procurement-solution providers’ organizations — are too nuanced for “one size fits all”-style rankings and recommendations from other industry intelligence firms and experts. That’s why Spend Matters ranks procurement and supply chain software providers through the prism of buying personas. With the Q3 2019 SolutionMap released today, let's revisit why this is an essential approach to the procurement technology market.

SolutionMap: 56 Procurement Software Companies Ranked (Q3 2019 Update)

Spend Matters today released its Q3 2019 SolutionMap, ranking 56 procurement software companies across 12 solution categories, including E-Procurement, Sourcing, Spend Analytics, Supplier Relationship Management, Contract Lifecycle Management and Contingent Workforce & Services. Click on this article to see which new providers joined the rankings, and to see how to access rankings for free!

Q3 2019 SolutionMap Release Notes: Sourcing, Spend & Procurement Analytics, Supplier Relationship Management & Risk, Contract Lifecycle Management and Strategic Procurement Technology Suites

This Spend Matters SolutionMap Insider research note provides insight into the Q3 2019 SolutionMap release for Sourcing, Spend and Procurement Analytics, Supplier Relationship Management & Risk, Contract Lifecycle Management, and Strategic Procurement Technologies Suite SolutionMap areas, reviewing the process we follow and highlighting what has changed since the last release.

Within the individual areas covered in this brief, the following providers have been added to the Q3 2019 release:

— K2 Sourcing is a new participant in the Sourcing SolutionMap category.
— Orpheus is a new participant in the Spend & Procurement Analytics SolutionMap category.

Wax Digital has added a new category to its existing participation this quarter: Supplier Relationship Management and Risk.

In addition, 38 new or refreshed customer references (and 76 individual map references) were added in the Strategic Procurement Technology areas for Q3 2019.

The following providers still did not update their scoring based on the new Q2 2019 RFI and, as a result, had their scores adjusted based on a common shift factor (that preserves positional integrity relative to peers) and any platform updates, or lack thereof, that the analysts have received since the last time the RFIs were filled out. We expect most of them to participate in upcoming Q4 2019 or Q1 2020 releases.

In Source-to-Pay:
— SAP Ariba, Jaggaer (Indirect, Advantage, and Direct)*

In stand-alone Sourcing:
— Keelvar and Scout RFP

In stand-alone Spend and Procurement Analytics:
— Opera BIQ

In stand-alone Supplier Relationship Management and Risk:
— Aravo and Sourcemap

* As Jaggaer has unified three of its product lines — Jaggaer Indirect, Jaggaer Direct and Jaggaer Advantage — into Jaggaer One, which allows customers and prospects to select the best modules from each offering to fit an organization’s unique needs, Spend Matters has broken out the naming convention for the Jaggaer offerings more specifically for Q3 2019 SolutionMap in the persona ranking graphics as follows:

— Jaggaer One is Jaggaer Sourcing, Jaggaer Supplier Management, Jaggaer Spend Analytics, Jaggaer Contracts+, and Jaggaer eProcurement, and corresponds to what was formerly Jaggaer Indirect.
— Jaggaer One+ is Jaggaer Sourcing+, Jaggaer Supplier Management+, Jaggaer Analytics+, and Jaggaer Contracts, and corresponds to what was formerly Jaggaer Advantage.
— Jaggaer One Direct is Jaggaer Direct Sourcing and Jaggaer Direct Supplier Management and corresponds to what was formerly Jaggaer Direct.

Please note: as none of the Jaggaer solutions have yet been evaluated against Q2 2019 RFI requirements by the Spend Matters analyst team, they are not able to appear in this quarter’s editions of the Provider Scoring Summaries. Please refer to the Q1 editions for their latest scoring.

This SolutionMap Insider research note provides insight into the methodology and additional changes in the Q3 2019 SolutionMap release.

(SolutionMap Insider members: access the Q3 Provider Scoring Summary reports right here.)

Q3 2019 SolutionMap Release Notes: Source-to-Pay Suites

This Spend Matters SolutionMap Insider release note provides insight into the Q3 2019 SolutionMap release for Source-to-Pay, reviewing the process that we followed for this quarter’s release.

The providers in the Q3 2019 Source-to-Pay SolutionMap include Coupa, Determine, GEP, Ivalua, SynerTrade and Zycus. All of these providers were required to participate in SolutionMap for each underlying module, as well. These individual areas include Sourcing, Spend and Procurement Analytics, Supplier Relationship Management & Risk, Contract Lifecycle Management, E-Procurement and Invoice-to-Pay. All of these providers are also included in the individual Strategic Procurement Technologies (SPT) and Procure-to-Pay (P2P) suite views.

SAP Ariba did not update their scoring and, as a result, had their scores adjusted based on a common shift factor (that preserves positional integrity relative to peers) and any platform updates, or lack thereof, that the analysts have received since the last time the RFIs were filled out. We expect them to participate in upcoming releases.

The Source-to-Pay customer data set is composed of a subset of the 831 individual organization references included in the overall SolutionMap scoring as of Q3 2019*.

This SolutionMap Insider research note provides insight into the nature of the expanded RFI, methodology, customer references and additional changes in the Q3 2019 SolutionMap release.

(SolutionMap Insider members: access the Q3 Provider Scoring Summary reports right here.)

*Customers using more than one module that a vendor provides can opt to fill out a single survey within each individual suite area (e.g., a customer using two modules for P2P and four modules for SPT would need to fill out only two surveys).

Q3 2019 Sourcing: Provider Scoring Summary

This SolutionMap analyzes a select group of sourcing providers. It is part of our Q3 2019 SolutionMap report series, also featuring spend analytics, contract management, supplier relationship management and risk (SRM), e-procurement and invoice-to-pay providers. SolutionMap also features procure-to-pay and strategic procurement technology suites.