The Supplier Management Category

2 Strategic Ways to Improve Supplier Relationship Management

suppliers

Spend Matters welcomes this guest post from Dr. Muddassir Ahmed, divisional supply chain manager at Eaton.

Whether we like it or not, whether we want to say that out loud or not, buyers and suppliers primarily indulge in exchange relationships in order to satisfy their desire for money and to benefit their businesses or organizations. So when buyers and suppliers think about supplier relationship management or ways in which they conduct exchange relationships, they must focus on a share of value appropriated by both sides in the relationship.

Outsourcing Flights: Was the United Airlines Fiasco Also a Supplier Management Mishap?

People have pointed fingers at United for pulling passengers off after they have boarded; at the security officers who didn’t think it inappropriate to drag a 69-year-old man by his hands; at the passenger himself for not complying with airline policy — but who reads those policies when booking tickets, anyway? But our question is this: How much of the blame also goes to Republic Airline, the regional partner that operated the flight?

Why Supplier Value Management, and Why Now? (Part 1): The Top 3 Areas to Focus On

funding

Spend Matters welcomes this guest post from Bill King, customer account director at BravoSolution. 

In a world of uncertainty, struggles to hit your numbers and declining savings for sourcing events, it’s time to try something different. Well, it’s not that different. The practice has been around for over a decade. Most companies, however, haven’t quite yet embraced supplier value management (SVM) as a strategy to increase savings, reduce cost and build supplier relationships.

PRGX: Vendor Snapshot Part 1 — Background & Solution Overview [PRO]

For those that do not know it, PRGX would appear to be one of a select number of dominant services provider in the niche market for recovery audit services — a market that unlike other procurement services faces tremendous price pressure for its core recovery, statement and related auditing and profit recovery services. But PRGX has started to remake itself quietly from within — out of necessity, given these broader market trends — building and acquiring technology capabilities in the spend analytics and supplier management areas, both to expand its relevance and to start driving automation and scale in its core business.

Its recent acquisition of Lavante, a supplier management provider with best-in-class supplier information management (SIM) and master data management (MDM) capabilities, showcases the direction PRGX is taking as it migrates from an audit-driven services firm to a new type of savings and recovery “as-a-service” solutions provider. It brings particular competence in extending core spend analytics to payment and product (SKU) analyses, the latter of which is particularly relevant to its core retail client base (from its recovery audit business).

This Spend Matters PRO Vendor Snapshot provides facts and expert analysis to help procurement organizations make informed decisions about PRGX and whether its technology and solution capabilities are a fit for their needs (it does not provide a review of PRGX’s core recovery audit services capability). Part 1 of our analysis provides a company background and detailed solution overview, as well as a summary recommended fit suggestion for when organizations should consider PRGX in the procurement technology and solutions area. The remaining parts of this research brief will cover product strengths and weaknesses, competitor and SWOT analyses, and insider evaluation and selection considerations.

Key Procurement Software Trends for S2P, Contract Management: Still Time to Register

software

The case study results are in. The University of Chicago Medicine (UCM) deployed a source-to-pay (S2P) contract management technology platform to address their non-labor expenditure reductions. Spend Matters' Xavier Olivera will join the discussion to address the key procurement software trends within the S2P landscape. This webinar will take place March 8th, at 1 p.m. CST, and is sponsored by Ivalua.

ICYMI: Trends and Predictions in Sourcing, Supplier Management, CLM and More

For those of you who missed it, last week Spend Matters Founder Jason Busch presented a webinar live from the U.K., with Spend Matter UK/Europe Managing Director Peter Smith some 50 feet away, doing another webinar live. “It’s the first time we’ve had two analysts in the same building doing a webinar at the same time,” Busch said. Busch’s webinar, Sourcing, Contract and Supplier Management: Predictions and 2017 Tech Trends, looked at four areas within the strategic procurement technologies landscape — spend/supply analytics, strategic sourcing (e-sourcing), supplier management and contract management.

4 Reasons Why Supplier Scorecards Don’t Work

Spend Matters welcomes this guest post from Andy Kohm, CEO and founder of VendOp.

When I think of supplier scorecards, I think of having to be prodded, reminded and occasionally begged to carve out a large chunk of my time to fill out question after question on suppliers I’ve used since who knows when. I cringe when I see the first email comes in knowing that more are to follow. In theory, scorecards are perfectly sound tools to measure the effectiveness of key business relationships. But in reality, they’re hideous instruments for the collection of insight into supplier relationships. Let’s examine why.

2017 Prediction of the Moment: How Big Blockchain Will Be in Sourcing and Supplier Management

blockchain

It’s no secret that the Spend Matters team has been geekily excited about the procurement implications of blockchain for years — seemingly right on the heels of the Dark Web, TOR and Silk Road becoming a thing. What is far more important to the world of procurement — and for that matter, the world of broader supply chains and global trade — is that blockchain brings the potential to become as important to our technology lives as the spreadsheet, ERP/MRP systems and source-to-pay technology suites that we use everyday, as Spend Matters Founder Jason Busch puts it.

On Strategic Sourcing, British Food and Today’s Webinar

There are several customer and technology trends to look at for strategic sourcing, not to mention spend/supply analytics, supplier management and contract management. These and other topics are just samples of what Spend Matters Founder Jason Busch will be discussing on today’s webinar, Sourcing, Contract and Supplier Management: Predictions and 2017 Tech Trends, at 1 p.m. CST. If you want to stay on top of all the latest technological advancements and make the smartest investments for procurement analytics, sourcing, contracting or supplier management efficiencies, this is a webinar not to miss.

eBid Systems: Vendor Snapshot (Part 3) — Summary & Competitive Analysis [PRO]

contract

Spend Matters has often noted that the market for strategic sourcing solutions is highly fragmented, with no clear leader or collection of leaders. This stands in contrast to the e-procurement and invoice-to-pay markets, where best-of-breed vendors are still thriving but consolidation among larger providers is influencing industry dynamics and many selection processes. Yet within the strategic sourcing market, it is difficult to point to any single vendor or set of vendors, look at any metric and say anything but vendor fragmentation is the rule.

This is both a positive and negative for providers like eBid Systems, given the challenge of competing against so many providers rather than aiming at a single target. Within this competitive environment, this final installment of our Spend Matters PRO Vendor Snapshot series covering eBid Systems offers a competitive analysis and comparison with other strategic sourcing providers for shortlist consideration. It also includes a SWOT analysis, user selection guide, summary evaluation and selection considerations. Part 1 and Part 2 of this PRO research series provided a company and deep dive solution overview, product strengths and weaknesses and a recommended fit analysis for what types of organizations should consider eBid Systems.

eBid Systems: Vendor Snapshot (Part 2) — Product Strengths & Weaknesses [PRO]

RFP

eBid Systems is one of more than 30 technology providers that Spend Matters tracks that provide strategic sourcing solutions to private firms and public sector organizations around the globe. eBid Systems recently re-platformed its solution, an effort which included enhancing a range of modular and functional areas — as well as the user interface — making it more competitive with other solutions in the global market. Over 50% of eBid System’s 300-plus customers are public sector organizations, almost entirely at the smaller state and municipal level, but private sector companies may also value the combination of low-cost licensing, core e-sourcing, full audit trails, rules-driven compliance, vendor management and associated capabilities provider offers.

This Spend Matters PRO Vendor Snapshot explores eBid System’s strengths and weaknesses, providing facts and expert analysis to help procurement organizations decide whether they should consider it for their needs. The first installment of our analysis provided a company and solution overview and a recommend fit list of criteria for firms considering eBid Systems. Part 3 will offer a SWOT analysis, user selection guide, competitive alternatives and additional evaluation and selection considerations.

eBid Systems: Vendor Snapshot (Part 1) — Background & Solution Overview [PRO]

Oracle

There is no shortage of strategic sourcing technology vendors in the market today. Customers have choices ranging from per-event pricing with smaller providers to integrated solutions that combine rich supplier management, contract management and transactional procurement capability — not to mention specialty solutions that bring generalized technology differentiation, category-specific or other unique capabilities.

Within this smorgasbord of choice — and yes, there are even vendors that started in the Scandinavian market to chose from globally now — one provider from the Pacific Northwest, eBid Systems, has carved out a distinct customer niche in state/local publication sector and higher education sourcing. Nearly 20 years since its founding, it counts 200 public sector customers and 100 private sector organizations using its technology.

This Spend Matters PRO Vendor Snapshot provides facts and expert analysis to help procurement organizations make informed decisions about eBid Systems strategic sourcing technology capabilities. Part 1 of our analysis provides a company background and detailed solution overview, as well as a summary recommended fit suggestion for when organizations should consider eBid Systems in the procurement technology area. The remaining parts of this research brief will cover product strengths and weaknesses, competitor and SWOT analyses, and insider evaluation and selection considerations.