The Supplier Management Category

Focus on Supply Risk Management Can Aid Supplier Relationships, State of Flux Reports

supplier management

Positioning supplier relationship management (SRM) programs as a way to ensure broader supply risk management is an untapped opportunity for businesses looking to address sustainability challenges, according to a recent State of Flux report.

As we’ve reported on the “Sustainable SRM: Nurturing Growth in a New Climate” report from State of Flux, sustainability is becoming a greater consideration when it comes to supplier relationships, due to increasing demand from consumers for ethical products and pressure from governments and investors to consider environmental factors in production. The report highlights a number of challenges facing organizations as they integrate sustainability into their procurement goals, including buy-in up and down the organization, proper segmentation of suppliers and others.

While setting up a proper governance structure, getting buy-in throughout the entire organization and deepening relationships with suppliers takes time, companies can also assess their level of SRM, determine how they manage risk, evaluate their staff’s skills and resources, and ensure their technology is working for them.

AdaptOne: Vendor Snapshot (Part 3) — Summary and Competitive Analysis [PRO]

supplier management

The supplier management technology market is among the most fragmented of those in the procurement technology landscape.

It comprises multiple segments (and sub-segments), and Spend Matters now tracks approximately 50 providers that compete within niche segments of it. One of these providers is AdaptOne, a vendor specializing in supplier information management that perfectly matches Spend Matters’ SolutionMap “Turnkey” persona for supplier management. This Spend Matters PRO report provides facts and expert analysis to help procurement organizations make informed decisions about AdaptOne’s solution — and whether its “turnkey” services-driven approach is right for them.

Part 1 of our analysis provided a company background and detailed solution overview, as well as a summary recommended fit suggestion for when organizations should consider AdaptOne in the procurement, supply chain and finance technology areas. Part 2 covered product strengths and weaknesses. This final installment offers SWOT analysis, explores competitive alternatives to AdaptOne and provides insight into evaluation and selection considerations, including a prioritization/fit checklist.

Supplier Relationship Management Needs a Jolt of Technology, State of Flux’s SRM Summit Finds

Procurement has made significant strides in supporting supplier relationship management initiatives, but poor investment in technology could limit the potential benefits those programs can deliver in the years to come, according to State of Flux, a consulting firm that specializes in SRM and which held its annual SRM summit in Chicago on Oct. 23. Over the decade that State of Flux has monitored SRM maturity, procurement organizations have made considerable improvements in several areas — but not in adopting and using technology dedicated to SRM.

Why Platforms Need to Monetize Their Supplier Ecosystem

Because P2P solutions started giving away supplier portals, cash flow optimizers, analytics, support, etc., they closed a revenue door. Trying to build a sustainable business model when half your ecosystem is not monetized is very challenging, even as P2P platforms add features and functionality. Sure, many platforms are trying to figure out payments, and that is something that scares the bejeebers out of them due to regulations and compliance rules. (Don’t pay that blacklisted vendor or person, or else.) But payments is not a profitable business for platforms, it’s a service.

Ivalua vs. SAP Ariba: A Supplier Management ‘Battle of the Best’ for Q3 2018 SolutionMap

Our ongoing Head-to-Head comparison series has been immensely popular with members of our new SolutionMap Insider subscription service. But for Q3 2018 SolutionMap results, which have not yet published, we thought it would be fun to shake things up a bit. With functional scoring for supplier management solutions now finalized for the quarter (and due out in September), the Spend Matters analyst team thought we’d tweak the Head-to-Head format to create a “Battle of the Best,” pitting the two highest-ranked vendors in a given procurement software category against each other.

This week, using the latest SolutionMap data, we pit the two top-ranked supplier management solutions for Q3 2018 against each other: Ivalua and SAP Ariba. That’s right — two suite vendors are now officially eating the feature/function lunch of best-of-breed solutions for supplier management, at least on an aggregate scoring basis. (Aggregate is the operative term here. In specific functional areas, best-of-breed providers may still be stronger and, for specific buying personas, may be a better fit.)

To be sure, several best-of-breed solutions still come out on top for groupings of scored fields when it comes to targeted ratings in support of such areas as third-party management, supplier diversity and master data management. But even the third-ranked provider for Q3 supplier management functional scoring, Jaggaer Advantage, which is just a hair under Ivalua and SAP Ariba in terms of overall scoring, is also a suite provider.

When it comes to the Supplier Management SolutionMap overall — which includes both aggregate and atomic scoring for supplier enablement, performance management, risk management, collaboration, innovation, diversity, technology, configurability and services, among other areas — the suites are convincingly winning the Spend Matters analyst ratings battle for broad-based supplier management enablement.

Still, SolutionMap data suggest that the right solution will vary based on different initiative and organizational requirements — and how much “heavy lifting” a procurement, supply chain or finance organization wants to take on to enable different supplier management scenarios compared with choosing a partner that is expert in a single or handful of areas. But there’s no debate that supplier management processes will reward procurement organizations that tailor provider selection to their specific needs, even specific supplier management initiative requirements in cases where supplier management will not be at the core of a suite-based selection.

Not yet an Insider member? Contact Spend Matters to gain access to SolutionMap reports, ratings and associated content. Organizations in the midst of software selection that can’t wait for broader Q3 2018 data to be published can access the full Q2 2018 Supplier Management SolutionMap on demand or contact Spend Matters to access the Q3 2018 data in advance of release.  

Building the Business Case for Managing Suppliers With Technology: 7 ROI Levers (Part 1 — Active Supplier Management) [PRO]

category management

The return on investment (ROI) for supplier management does not have to be nebulous. With limited effort, procurement organizations can build a compelling business case for supplier management either as a component of broader source-to-pay implementations or on a standalone basis, as well as to develop specific KPIs to measure overall program savings and ongoing cost avoidance.

In the first two installments of this series, we introduce the primary ROI levers of supplier management technology initiatives. Our introduction to the topic explored the three levers at the front-end of the supplier lifecycle that can form the foundation of a business case. Today we continue our exploration of the seven primary ROI levers, with an emphasis on those in the “active” phase of supplier management efforts. These include contract compliance and enforcement, compliance and credentialing, and performance and risk management. Later in the series, we will provide more detailed ROI model inputs and ranges procurement teams can use in building a business case in each of these areas.

When you’ve got your supplier management business case ready, check out the latest Spend Matters Supplier Management SolutionMap to see how supplier management solutions such as Aravo, ConnXus, Determine, GEP, HICX, Ivalua, Jaggaer, SAP Ariba, State of Flux, SynerTrade and Zycus stack up in each of the areas we pinpoint as savings levers.

Spend Matters PRO practitioner clients can also contact their client services representative for an interactive Excel-based ROI model which can serve as one of the basis for building supplier management business cases.

Q2 2018 SolutionMap Release Notes: Sourcing, Spend Analytics, SRM, CLM and Strategic Procurement Technology Suites

This Spend Matters SolutionMap Insider release note provides insight into the Q2 2018 SolutionMap release for Sourcing, Spend and Procurement Analytics, Supplier Relationship Management & Risk, Contract Lifecycle Management, and Strategic Procurement Technologies Suite SolutionMaps, reviewing the process we follow and highlighting what has changed since the last release.

Within the individual areas covered in this brief, the following provider has been added to the Q2 2018 release: Bonfire. Additionally, providers such as EC Sourcing, Ivalua, and SynerTrade have received updated scoring following the submission and demonstration of new capabilities based on production releases of individual modules. (Non-GA capabilities are not considered in SolutionMap scoring.) Perhaps most important, over 100 new customer references were added in the Strategic Procurement Technology areas for Q2.

This SolutionMap Insider release note explores these and additional changes in the Q2 2018 SolutionMap release.

LUPR: Vendor Snapshot (Part 2) — Product Strengths and Weaknesses [PRO]

This vendor snapshot series is focused on LUPR, a new entrant in the supplier management technology arena. Pronounced “looper,” but not spelled looper, as that's a media site dedicated to bite-sized entertainment news and pop culture, and procurement technology is usually not that scintillating, the name certainly caught our attention. And maybe yours.

Perhaps you’re chuckling about the various puns on the name LUPR (e.g., that supplier threw me for a …). But once you get past the name — which we believe positively calls out and reinforces the need for closed loop supplier and customer engagement — it becomes clear that LUPR is addressing a number of areas that most procurement organizations have not yet gotten around to automating through technology outside Excel, primarily centered on supplier quality and supplier development in a direct materials context.

Built on the Salesforce platform, LUPR has two different solutions: a buyer platform and a supplier platform, which is free for suppliers to use. This Spend Matters PRO Vendor Snapshot explores LUPR’s strengths and weaknesses, providing facts and expert analysis to help procurement organizations decide whether they should consider the provider. Part 1 of our analysis provided a company and detailed solution overview and a recommend fit list of criteria for firms considering LUPR. The third part of this series will offer a SWOT analysis, user selection guide, competitive alternatives, and additional evaluation and selection considerations.

Vendor Summary Report: Strategic Procurement Technology Suites SolutionMap℠ Q4 2017 [PRO]

category management

This SolutionMapSM analyzes a select group of strategic procurement technology suite providers (inclusive of spend analytics, sourcing, supplier management and contract lifecycle management). It is part of our Q4 2017 SolutionMap report series, individually featuring spend analytics, sourcing, contract management, supplier relationship management and risk (SRM), e-procurement and invoice-to-pay providers. SolutionMap also features procure-to-pay technology suites. Spend Matters tracks more than 100 individual strategic procurement technology providers today. This analysis features many of the largest suite providers, including BravoSolution, Determine, GEP, Ivalua, Jaggaer, SAP Ariba and Zycus. Among these providers, the Strategic Procurement Technology SolutionMap features select industry/specialty capability of providers, although it does not highlight them in a specific persona, a change from our last SolutionMap release.

Can the Latest Supplier Relationship Management Tools Deliver the Clinically Integrated Supply Chain?

On healthcare’s supply side, you’ll meet some of the most sophisticated procurement practitioners you’ll find across industry. On the buy side, talking specifically now about acute care providers, however, you have a group that has carried the reputation of “laggard” for as long as anyone has paid attention.

Avetta: A Risk Management Solution Difficult to Put in a Box — Year-End Tech Review

MRO as a service

This post is part of our 2016 Year-End Procurement Tech Review, in which we offer procurement practitioners a bird’s-eye view of some key vendors and their solutions in select categories. This is the last week of this series, and today we’re highlighting a company in the supplier risk management field.

Avetta, which recently rebranded from its original name, PICS Auditing, has grown considerably since its founding over a decade ago. But while now the company can enable organizations to tackle broader supplier management and risk management initiatives, at its core it still solves a problem that many companies in industries relying heavily on contractors have: proper contractor vetting, credentialing and enablement.

The Internet of Things and Preparing Your Suppliers for the Digital Economy

digital business transformation

Jason Busch, founder and head of strategy at Spend Matters, will be joined by Marco H. de Vries, senior director, product marketing at OpenText Business Network, on Tuesday, Dec. 13, at 10 a.m. CST, for an illuminating discussion around the digitial economy, IoT and how they relate to P2P, the sharing economy, artificial intelligence, platform business models, social collaboration, blockchain and more. Inform you and your team on the future of supplier enablement, connectivity, supply chain visbility, sourcing and total cost optimization. Sign up here!